Bosch AUTODOME IP starlight 5000i NDP?5512?Z30C Installation Manual Download Page 24 | Manualshive

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en | Troubleshooting

AUTODOME IP starlight 5000i

2019-03 | 1.2 |

Installation Manual

Bosch Security Systems

10

Troubleshooting

Table of Troubleshooting Issues

The table below identifies issues that could occur with the camera, and how to resolve them.

Note

: Refer to the Error Codes section of the manual for descriptions of the error codes that

appear on the OSD. The section also lists recommended actions to resolve the error codes.

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Summary of Contents for AUTODOME IP starlight 5000i NDP?5512?Z30C

Page 1: ...AUTODOME IP starlight 5000i NDP 5512 Z30C en Installation Manual ...

Page 2: ......

Page 3: ...tion 10 4 Preparing Wiring 11 5 Preparing the Camera 12 6 Installing a microSD card optional 13 7 Installing an In ceiling Camera in a Suspended Ceiling 14 7 1 Tools Required 14 7 2 Installation Requirements 14 7 3 Preparing the Suspension Ceiling for Installation 14 7 4 Securing the Camera to the Ceiling 16 8 Installing an In Ceiling Camera in a Drywall Ceiling 18 8 1 Tools Required 18 8 2 Instal...

Page 4: ...ll rights reserved Trademarks All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly 1 3 Safety precautions In this manual the following symbols and notations are used to draw attention to special situations Danger High risk This symbol indicates an imminently hazardous situation such as Dangerous Voltage inside the prod...

Page 5: ...f it is needed to open the housing use this all pole switch as the main disconnect device for switching off the voltage to the unit Camera signal Protect the cable with a primary protector if the camera signal is beyond 140 feet in accordance with NEC800 CEC Section 60 Fuse rating For security protection of the device the branch circuit protection must be secured with a maximum fuse rating of 16A ...

Page 6: ...may be required to take adequate measures 1 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation 2 Changes or modifications not expressly approved by the party responsible for compliance could v...

Page 7: ...NALING RELATED FUNCTIONS OF THIS PRODUCT For use in China CHINA ROHS DISCLOSURE TABLE Moving cameras Hazardous substance table according to SJ T 11364 2014 Pb Pb Hg Hg Cd Cd Cr 6 Cr 6 PBB PBB PBDE PBDE Housing enclosures X O O O O O PCBA with connectors X O X O O O Cable assemblies O O O O O O Image sensor assembly X O X O O O Lens assembly X O X O O O PT Motor control assembly X O X O O O Fan ass...

Page 8: ...stomer Service Telephone 888 289 0096 Fax 585 223 9180 Email security sales us bosch com Technical Support Telephone 800 326 1450 Fax 717 735 6560 Email technical support us bosch com Canada Telephone 514 738 2434 Fax 514 738 8480 Europe Middle East Africa and Asia Pacific Regions Please contact your local distributor or Bosch sales office Use this link https www boschsecurity com corporate where ...

Page 9: ...y items are missing notify your Bosch Security Systems Sales or Customer Service Representative Do not use this product if any component appears to be damaged Please contact Bosch Security Systems in the event of damaged goods The original packing carton is the safest container in which to transport the unit and must be used if returning the unit for service Save it for possible future use 2 1 Par...

Page 10: ...rity Systems 3 Product Description Specially designed and tuned for applications requiring surveillance in scenes with varying light levels the AUTODOME IP starlight 5000i camera has an integrated 30X optical zoom to identify people at a maximum distance of 183 m 600 ft with minimal loss of detail ...

Page 11: ...tance maximum in meters feet based on the specified wattage per the minimum cable diameter in mm when the cable diameter is fixed and the maximum permitted power consumption for 24 VAC is 10 For example for a device of 20 W and a minimum cable diameter of 1 0 mm the recommended transmission distance is 42 m 141 feet from the transformer Models Watts 1 0 mm 1 5 mm 2 5 mm 4 0 mm Indoor ceiling 20 42...

Page 12: ...ndant models use T15 For in ceiling models use T10 1 Loosen the three 3 Hex screws in the trim ring bubble enclosure with the appropriate Torx screwdriver 2 Remove the trim ring bubble enclosure 3 Remove the foam insert that protects the camera block 4 Remove the tape holding the plastic lens protector remove the lens protector 2 3 4 5 1 3 T10 ...

Page 13: ...l 2019 03 1 2 6 Installing a microSD card optional 1 Push the camera block until you see the card slot item 1 in the following figure 2 Insert the card into the slot item 2 in the following figure 3 Push the camera block into its original position item 3 in the following figure 1 3 2 4 Proceed with installation ...

Page 14: ...C SP In ceiling Support Kit to install the camera In ceiling housing into a suspended or drop ceiling This kit requires a separate purchase 1 Choose the desired location to mount the camera 2 Remove an adjacent ceiling tile 3 Loosen the four 4 securing screws located in the corners of the Bracket Assembly enough to hold the suspension bars but still allowing adjustment during installation 4 Place ...

Page 15: ...curity Systems Installation Manual 2019 03 1 2 Figure 7 2 Cut Hole in Ceiling Tile 2 Tighten the four 4 securing screws to the Bracket Assembly Figure 7 3 Tighten Bracket Securing Screw 3 Secure the Bracket Assembly to an overhead securing point with a safety wire Figure 7 4 Secure Bracket Assembly ...

Page 16: ...o pinch the cables 3 Turn each fastening screw to secure the clamps in the ceiling 3 4 Tighten the clamps using the Phillips screwdriver to secure the housing to the ceiling Warning Over torquing the ceiling clamps can damage the clamp or ceiling Only tighten the clamp until it contacts the ceiling and you start to feel some resistance If using a power screwdriver set the torque level to the lowes...

Page 17: ...AUTODOME IP starlight 5000i Installing an In ceiling Camera in a Suspended Ceiling en 17 Bosch Security Systems Installation Manual 2019 03 1 2 3 T10 ...

Page 18: ...ll or ceiling tile if applicable 8 2 Installation Requirements The ceiling thickness ranges from 10 40 mm The ceiling can sustain at least eight 8 times the weight of the camera 2 1 kg 4 6 lb 17 kg 37 lb 8 3 Preparing the Ceiling for Installation 1 Use the template to mark the hole in the ceiling for the camera 2 Cut the hole in the ceiling with a drywall utility saw or jig saw 15 kg 33 lb 178 0 7...

Page 19: ...2 8 4 Securing the Camera to the Ceiling 1 Connect the cables from the ceiling to the cables on the camera Refer to the chapter Connection for more information 2 Insert the camera without the trim ring bubble enclosure into the hole in the ceiling Ensure not to pinch the cables 3 Turn each fastening screw to secure the clamps in the ceiling ...

Page 20: ...ng Warning Over torquing the ceiling clamps can damage the clamp or ceiling Only tighten the clamp until it contacts the ceiling and you start to feel some resistance If using a power screwdriver set the torque level to the lowest setting 5 Place the trim ring bubble enclosure in position over the camera block aligning the three 3 screws Tighten the screws firmly to secure the trim ring bubble enc...

Page 21: ...AUTODOME IP starlight 5000i Installing an In Ceiling Camera in a Drywall Ceiling en 21 Bosch Security Systems Installation Manual 2019 03 1 2 3 T10 ...

Page 22: ...or cable bundling requirements and limitations 4 Connect the cable to the 24 VAC wires from the camera Label ID Description Cable Wire Color AC24V 24 VAC Red AC24V 24 VAC Black EARTH Earth Ground Yellow Green 4 Connect the Ethernet cable to the RJ45 connector of the camera The following figure illustrates a typical system configuration 1 2 3 4 1 2 2 4 Figure 9 1 AUTODOME IP System Config 1 AUTODOM...

Page 23: ...23 Bosch Security Systems Installation Manual 2019 03 1 2 Label ID Description Cable Wire Color ALARM_IN1 Alarm In 1 White ALARM_IN2 Alarm In 2 Blue AUDIO OUT Audio Out Grey GND Ground Black AUDIO GND Audio Ground Green AUDIO IN Audio In Purple ...

Page 24: ...leshooting Table of Troubleshooting Issues The table below identifies issues that could occur with the camera and how to resolve them Note Refer to the Error Codes section of the manual for descriptions of the error codes that appear on the OSD The section also lists recommended actions to resolve the error codes ...

Page 25: ...n dry compressed air preferably from a spray can to remove any dust from the interior surface Warning Do not use alcohol based solutions to clean the polycarbonate bubble This will cause the polycarbonate to cloud and over time cause stress aging which makes the bubble brittle Cleaning the Bubble Exterior The exterior of the polycarbonate bubble is hard coated for extra protection If cleaning beco...

Page 26: ...26 en Decommissioning AUTODOME IP starlight 5000i 2019 03 1 2 Installation Manual Bosch Security Systems 12 Decommissioning ...

Page 27: ...AUTODOME IP starlight 5000i Decommissioning 27 Bosch Security Systems Installation Manual 2019 03 1 2 ...

Page 28: ...28 Decommissioning AUTODOME IP starlight 5000i 2019 03 1 2 Installation Manual Bosch Security Systems ...

Page 29: ......

Page 30: ...Bosch Security Systems B V Torenallee 49 5617 BA Eindhoven Netherlands www boschsecurity com Bosch Security Systems B V 2019 ...

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