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VI - What to do if...? ... Check.
What to do if…?
... Check
- No synchronisation after
installation
1) Check that the signal type sent by the master clock is the same
as the clock's signal type (NTP).
2) The NTP server is on the same network as the receiver (IP
address, subnet mask and gateways).
- The NTP receiver is not
set to the correct time
1) Check the time zone selected in the web interface.
- The second hand is
stopped on an NTP
receiver clock.
1) The permanent power supply, which is required for seconds
display, is cut. Check the power supply.
- The unit needs to
be returned to factory
configuration
1) Power off the unit
2) Keep the 2 buttons pressed (do not release): pushbuttons on
the clock's circuit board.
3) Power up the unit
4) Wait for the device to reboot a second time
5) Release the buttons
- There is no DHCP server
on the network
1) The network configuration used by default by the clock is as
follows:
- IP : 172.17.30.110
- MASK : 255.255.0.0
- GATEWAY : 0.0.0.0
- DNS : 0.0.0.0
- One of the clocks Profil
does not ignite or makes
restarts in loops.
1) The maximal power of the switch PoE is sufficient to feed all the
clocks connected to the switch.
2) The length of the cable is lower than 100 meters (refer to the
standards of network cabling).
3) All the exits of the switch are compatible PoE.
Sweep second movement:
After a time zone change in
the web page,
the second hand stops and
hour minute hand do not
move immediately.
1) It takes 3 minutes for the hands to position themselves to the
time of a new time zone.