Boca Systems LEMUR -C Operator'S Manual Download Page 1

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LEMUR -C TICKET PRINTERS

Operator’s Manual

RevA: 04.05.22

Summary of Contents for LEMUR -C

Page 1: ...LEMUR C TICKET PRINTERS Operator s Manual RevA 04 05 22...

Page 2: ...8 1 7 Ticket Width Adjustment UPG 17 8 2 Cutter Assembly 18 9 0 General Cleaning 19 10 0 Logic Board 20 10 1 1 Logic Board Removal 20 10 1 2 Logic Board Installation 20 11 0 Spare Parts List 21 13 0...

Page 3: ...t stock improper operating conditions etc are excluded from this warranty Warranties for printers are 1 year from date of shipment NOTE The print head is a consumable part and is warranted for 90 days...

Page 4: ...or additional details 2 0 Unpacking the Printer The printer is shipped in a ruggedized container Please save packing material for future use Remove the printer and accessories from the box and inspect...

Page 5: ...0V configuration United Kingdom only The supply plug must comply with BS1363 3 pin 13 amp and be fitted with a 5A fuse which complies with BS1362 The mains cord must be HAR or BASEC marked and be of t...

Page 6: ...et See section 5 0 Ticket Load Procedure NOTE You want to make sure that the black timing mark is in the correct location before loading the tickets into the paper path See www bocasystems com tickets...

Page 7: ...rinted on a 2 x 5 5 concert size ticket Above sample was printed on a 3 25 x 2 cinema size ticket Your printout may vary depending on printer configuration and ticket stock used Click here to return t...

Page 8: ...k If you have any ticket load issues then make sure the paper guild slider bar is properly adjusted see 8 1 4 Ticket Width Adjustment Two typical ticket formats and feed directions are shown below The...

Page 9: ...cket Width Adjustment Above shows ADJ2 or ADJW path Above shows RADJW path Two typical ticket formats and feed directions are shown below The black timing mark on the back of the ticket stock must be...

Page 10: ...6 1 RDY 8 6 CTS USB USB 2 0 compliant devices ETHERNET Optional is a standard RJ45 Ethernet cable connection WI FI Optional is compatible with 802 11b g Wi Fi router and supports security settings WEP...

Page 11: ...reases will seriously exponentially degrade the head life The thermal paper can affect the electrical head life in two ways Insensitive slow papers will typically encourage the user to increase the vo...

Page 12: ...the printer should be done by qualified persons with power off and the AC cord unplugged from the printer Following any procedure requiring the removal of covers and or doors please verify that they...

Page 13: ...ting bracket forward or backwards to achieve the desired cut or tear location On a Lemur with auto cut the cut position should be a 1 16 1 8 away from the ticket perforation On a Lemur without auto cu...

Page 14: ...hen it has paper stock loaded in the printer Once a year the opto eye should be blown off with air This interval will vary depending upon the environment and the quality of the ticket stock Below imag...

Page 15: ...oad opto and detecting the black timing mark on the back of the ticket stock cut tear opto 1 Remove the print head see 8 1 4 Thermal Print Head 2 Using inert dusting gas canned air or equivalent blow...

Page 16: ...CABLE FROM PRINT HEAD 3 Lift up on the cam lock assembly located above the head mounting block or plate to remove pressure from the thermal head Photo A 4 Lift up on the head mounting plate thermal h...

Page 17: ...ate Refer to section 8 1 3 Thermal Print Head 3 Apply a small amount of Isopropyl alcohol onto a paper towel to clean the rubber roller 4 Clean only the part of the rubber roller where the ticket stoc...

Page 18: ...de Adjust the slider bar down to the proper ticket width making sure the bar is not too tight against the ticket The ticket should move freely in the paper guide Click here to return to Table of Conte...

Page 19: ...djust the rail down to the proper ticket width making sure the rail is not too tight against the ticket The ticket should move freely in the paper path Above shows UPG adjusted for 2 wide media Above...

Page 20: ...a ticket jam could occur The cutter area should be blown out with air periodically to prevent debris from building up inside the cutter area The required cleaning interval varies greatly depending on...

Page 21: ...to the logic board This is normally done by removing the electronics cover or rear access panel a Remove 4 Philip head screws that are located on the bottom of the printer 2 Side the print module ass...

Page 22: ...E Main Logic Board Ethernet option for printer with CJ46 type logic board 15 LC46 Main Logic Board Standard 15 LC46 cd Main Logic Board with optional RJ12 cash drawer mode 15 LC46 ecd Main Logic Board...

Page 23: ...22 5 10 9 11 12 13 10 2 6 15 9 16 16 17 18 19 20 22 21 8 11A 14 14A 14B 6A...

Page 24: ...the print head cam lock assembly is fully locked in the closed position Consult Thermal Print Head section For Lemur R see Thermal Print Head c Check that the ticket stock is being loaded correctly C...

Page 25: ...cket cut opto f Contact your system provider or BOCA for further assistance 11 PRINTER SKIPS TICKETS AND DIES a See 10 12 TICKET JAM ENTERING THE CUTTER AREA a Make sure the entrance to the cutter are...

Page 26: ...you are looking to make the cutout just big enough to fit the printer then we recommend making the cutout 0 50 larger than the height and width of the printer Attach the top plate to the printer using...

Page 27: ...printer s control panel if your printer has an optional LCD display ETHERNET Quick Installation Guide Connect the printer to your network the IP address will be automatically assigned by your DHCP se...

Page 28: ...driver connection https www bocasystems com documents Testing 20a 20BOCA pdf MAC Allows Ethernet Wi Fi USB HID interfaces or print driver connection https www bocasystems com documents Testing 20a 20B...

Page 29: ...ted then clicks on the Enable FGL for PCL button For the MAC customer program under the Select Printer Operation choose Enable FGL Commands HP Click on the Yes Click the Yes button and then the OK but...

Page 30: ...low provides an overview of an iPad connecting to a BOCA printer with optional Bluetooth interface Click on the setting icon When setting menu comes up click on Bluetooth Turn Bluetooth ON if it was O...

Page 31: ...ttings it will be required to temporarily connect a cable between the printer and the host computer We recommend that the Wi Fi be configured by either your system administrator or IT support staff Th...

Page 32: ...ecurity Mode Allows the user to communicate through the network using WPA or WPA2 Personal wireless encryption When this security encryption mode is chosen it will be required to enter the WPA Shared...

Page 33: ...ialization it will establish wireless communication with the local network Depending on your network a connection can be established in less than 60 seconds or as long as 5 minutes If it fails then se...

Page 34: ...tware We recommend that the print driver is installed by either your system administrator or IT support staff These print drivers are intended to be installed on Windows PC platforms X86 AMD64 or IA64...

Page 35: ...nstalled by either your system administrator or IT support staff Below is a link that provides details on how to installed the print driver www bocasystems com documents MAC_Driver_Install_Guide_2021...

Page 36: ...er has a nice clean edge Not crumpled or tape stuck to it Begin loading the tickets through the entrance slot with a smooth motion until it stops At this point the printer will automatically grad and...

Page 37: ...e serviced just like a standard Lemur C printer Thermal head See 8 1 3 Thermal Print Head Platen See 8 1 4 Platen Rubber Driver Roller Cutter Assembly See 8 2 Cutter Assembly General Cleaning The inte...

Page 38: ...ay vary from above photo 1 Attach the spindle onto the roll holder arm using the two Philip Hex head screws 2 Affix the rubber feet to the bottom roll holder arm plate Align the two floor plate pieces...

Page 39: ...the printer Install the two self tapping 1 4 hex head screws and tighten 4 Flip both the Lemur and attached floor plate so all rubber feet are facing down 5 Align the two holes on the roll holder up...

Page 40: ...ve substance that may cause a paper jam or damage the print head 7 Place the roll onto the spindle so the media turns in a clockwise direction 8 Install the adjustable stopper disc onto the spindle an...

Page 41: ...This service will become available one week after the platinum plan begins The following items are not covered by the service plans Preventative Maintenance the customer is responsible to provide a re...

Page 42: ...for covered printers at BOCA s sole discretion as needed Email support for non warranty non contract printers is billable at 100 00 per incident However BOCA may at its sole discretion choose to waiv...

Page 43: ...42 APPENDIX M REFERENCE DRAWING...

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