Bob’s Space Racers Inc. |
Rescue 1™ Operator’s Manual (V1.SEPT2014)
39
CALLING FOR SERVICE
1. When calling for service, please check the service manual first. Many times the answer to your problem has been
addressed in this documentation.
2. Please make sure you have the serial number of the game ready when you call.
3. If this is a repeat call, please tell the service technician that you have made a previous call regarding this problem.
This way we will be able to retrieve the history on your game allowing us to serve you better and save you time.
4. Please retain proof of purchase for your product. This might be requested for warranty repairs.
5. Please call from the game if possible since we might need you to check certain things on the game while we are on
the telephone with you.
IF YOU HAVE ANY QUESTIONS OR COMMENTS, PLEASE CALL OUR
SERVICE DEPARTMENT AT
(386) 677-0761
(MONDAY
– FRIDAY, 8:30AM – 5:00PM EST, EXCLUDING HOLIDAYS)
(or)
EMAIL QUESTIONS TO:
(or)
VISIT THE “CUSTOMER SUPPORT” SECTION ON OUR WEBSITE:
WWW.BOBSSPACERACERS.COM
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