Bob’s Space Racers® Inc. © 2017
5-2
5.2 Unit(s) Troubleshooting Chart
Symptom
Possible Problem
Solution
Sound Problems
-No sound
-Low Sound
-Intermittent Sound
Low Volume – Check Optics
Check connections and/or repair harnessing
Faulty speaker harnessing
Check and/or replace speaker
Faulty speaker
Check connections
Faulty Main P.C. Board
Check and/or repair or replace Main P.C. Board
Game does not take or add
money correctly
Card swipe not installed correctly or malfunctioning
Check Card swipe manual for troubleshooting
Swipe Card improperly programmed
Check and/or repair harnessing
Game improperly programmed
Check programming options and adjust
Faulty Main P.C. Board or component
Repair and/or replace Main P.C. board
Ticket Dispenser not working
properly, or no tickets being
dispensed
No tickets in the game
Refill ticket dispenser and press the reset button
Tickets jammed in dispenser
Clear ticket jam
Ticket dispenser sensor blocked with debris
Clean off sensor
Poor connection on the ticket dispenser
Check and/or replace connectors
Game improperly programmed
Check ticket programming options
Faulty ticket dispenser
Replace dispenser
Faulty ticket dispenser harnessing
Check and/or repair harnessing
Faulty main PC board
Check / Replace PC board
Game will not start
Game power off
Check on/off switch and power cord
Faulty or unplugged sensor pair
Repair and/or replace sensor pair
Main fuse blown
Check and/or replace fuse as necessary
Ground wire broken or loose
Replace or tighten faulty ground wire
Moles not working properly
See “moles won’t pop up” below
Faulty Main P.C. Board or component
Repair and/or replace Main P.C. Board
Game stops or is stopped with
nothing displayed
The power connector is disconnected.
Reconnect the connector securely.
The game could have a bad connection or short circuit.
Check all circuitry for bad connection or short circuits.
Mole heads won’t pop up
Excessive dirt or debris on solenoid shaft
Remove shaft and clean shaft and solenoid
Solenoid shaft alignment
Check that the bearing is evenly tightened
Faulty sensor pair
Check and/or replace sensors
Faulty 24-volt power supply
Check and/or replace the 24V Transformer
Faulty solenoid coil
Check coil resistance and replace solenoid coil
Faulty main P.C. board or component
Repair or replace main P.C. board
Mole head will not score
Disconnected sensor
Check connections.
Faulty Connector or Connections
Check and/or replace Sensor
Dirty Sensor
Clean Sensor,
Faulty Sensor.
Check and/or replace Sensor
Noisy mole heads when they
move up and down
The shaft has loosened and needs tighten.
Tighten parts.
The mole shaft could be bent.
Check and/or replace mole shaft.
Light bulbs are out
Lamps are burnt out
Replace the lamps.
Possible faulty socket connection
Check connections and connectors
Faulty main PC board
Replace or repair main PC board
