BMW 330e Touring xDrive G21 2021, Owner'S Handbook Manual

Page: 92 / 102

Concierge Service
Principle
The Concierge Service provides information
about hotels, restaurants etc. and can send an
SMS with the required information to the vehicle.
Addresses can also be sent directly to the navi‐
gation system. A voice connection to the Con‐
cierge Service is established for this purpose.
Starting the Concierge Service
1. "COM"
2. "BMW Assistance"
3. "Concierge Services"
A voice connection to the Concierge Service is
established.
Remote Services
Principle
Remote Services enable some vehicle functions
to be controlled remotely via the BMW Connec‐
ted app. The app can be used to lock and unlock
the vehicle, for example.
Other functions are available depending on the
vehicle.
General
The vehicle is controlled via the BMW Connec‐
ted app. The BMW Connected app is available
for iOS from the Apple App Store and for
Android from the Google Play Store.
For Remote Services to be used, they must be
activated in the ConnectedDrive customer portal
or in the BMW Connected app as a one-time
procedure. An active BMW ConnectedDrive con‐
tract is required.
Alternatively, remote control of certain functions
can also be requested using the BMW Connec‐
tedDrive call centre.
The Owner's Handbook for the BMW Connec‐
ted app can be accessed in the ConnectedDrive
customer portal or from www.bmw.com.
Apple CarPlay preparation
Principle
CarPlay makes it possible to operate certain
functions of a compatible Apple iPhone by Siri
voice operation and using iDrive.
General
Depending on the national-market version, Car‐
Play may not be available. Contact a Service
Partner of the manufacturer or another qualified
Service Partner or a specialist workshop for more
detailed information.
CarPlay and the associated apps are provided by
the iPhone. The scope and content depend on
the device manufacturer and may vary depend‐
ing on the national-market version.
The following restrictions apply to an iPhone
connected via CarPlay:
▷ Not every app installed on the iPhone can be
operated via CarPlay.
▷ Telephone calls can only be made via Car‐
Play.
▷ The iPhone cannot be paired as an additional
telephone.
▷ The entries in the phonebook are not trans‐
ferred to the vehicle.
▷ Only one further telephone can be connected
to the vehicle.
▷ Using CarPlay may incur mobile phone costs.
These costs are not included in the cost of
the optional equipment.
Operating requirements
The iPhone is connected to the vehicle.
For further information:
Seite 92
COMMUNICATION
Services and applications
92
Online Edition for Part no. 01405A1E094 - X/20