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Any operation. Any asset. Anywhere. ComCenter II User Guide v1.3

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© 2022 Blue Sky Network, All Rights Reserved

Installation & Startup Troubleshooting ........................................................................ 27

Status & Error Tones

(RJ-11/POTS interface only)

.......................................................... 28

PRODUCT WARRANTY ........................................................................................... 29

Product Terms and Conditions .................................................................................... 29

Warranty Disclaimer/Limitation of Liability .................................................................. 29

DECLARATION OF CONFORMITY ........................................................................ 31

TECHNICAL SUPPORT ........................................................................................... 32

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Summary of Contents for ComCenter II

Page 1: ...ComCenter II User Guide BLUE SKY NETWORK LLC 5353 Mission Center Rd 222 San Diego CA 92108 USA ...

Page 2: ...Any operation Any asset Anywhere ComCenter II User Guide v1 3 Page 2 of 32 2022 Blue Sky Network All Rights Reserved ComCenter II User Guide Version 1 3 Part Number ASE MC08 ...

Page 3: ...d specifications in this document are subject to change without notice Nothing in this document is intended to create additional or separate warranties or guarantees Blue Sky Network 5353 Mission Center Rd 222 San Diego CA 92108 Phone 1 858 551 3894 Fax 1 858 225 0794 Email support blueskynetwork com Website www blueskynetwork com 2022 Blue Sky Network All Rights Reserved ...

Page 4: ...ers 8 Other Medical Devices 8 Vehicles 8 Posted Facilities 8 Blasting Areas 8 Potentially Explosive Atmosphere 9 For Vehicles Equipped with Airbags 9 Important Notes for PABX System Users 9 PRODUCT OVERVIEW 10 SYSTEM SETUP VERIFICATION 12 Model ASE MC08 Accessories 10 Swivel Mounting optional kit 11 INSTALLATION AND GENERAL SETUP 11 Wall Mounting 11 COMMON WIRE CONNECTIONS 13 Attach External Anten...

Page 5: ...6 Via the Embedded Webpage 16 Testing Your Setup 17 Checking Signal Strength Satellite Visibility 17 POTS RJ 11 Voice Connection 17 Privacy Handset Voice Connection 17 Accessing System Settings 18 Accessing ComCenter II Settings RJ 11 Privacy Intelligent Handset 18 GENERAL USE VOICE CALLS 20 Placing a Call with POTS RJ 11 20 Answering a Call with POTS RJ 11 20 Placing a Call with Privacy Handset 2...

Page 6: ...022 Blue Sky Network All Rights Reserved Installation Startup Troubleshooting 27 Status Error Tones RJ 11 POTS interface only 28 PRODUCT WARRANTY 29 Product Terms and Conditions 29 Warranty Disclaimer Limitation of Liability 29 DECLARATION OF CONFORMITY 31 TECHNICAL SUPPORT 32 ...

Page 7: ...96 National Radiological Protection Board of the United Kingdom GS 11 1988 American National Standards Institute ANSI IEEE C95 1 1992 National Council on Radiation Protection and Measurements NCRP Report 86 Department of Health and Welfare Canada Safety Code 6 These standards are based on extensive scientific review over 120 scientists engineers and physicians from universities government health a...

Page 8: ...y Research NOTE Persons with pacemakers should 1 ALWAYS keep the Iridium designed satellite unit more than 6 in from their pacemaker when the unit is turned on and 2 turn the unit off immediately if you have any reason to suspect that interference is taking place Other Medical Devices Consult the device manufacturer or ask your physician for assistance if using any other personal medical device to...

Page 9: ... home areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you normally would be advised to turn off your vehicle engine For Vehicles Equipped with Airbags An airbag inflates with great force do NOT place objects including both installed or portable wireless equipment in the area over the airbag or in the airbag deployment area If in vehi...

Page 10: ...e world It also includes an Ethernet interface providing IP addressable network connectivity for global satellite data transfer remote system control Model ASE MC08 Accessories Below is the ordering information for the ASE MC08 and its accessories ComCenter Indoor Voice Terminal PN ASE MC08 Includes AC DC adapter AC and DC cords User Guide ComCenter Indoor Voice Terminal with Privacy Handset PN AS...

Page 11: ...y your servicer provider and unlocked i e PIN code turned off If the PIN code has not been turned off by your service provider refer to Accessing ComCenter II Settings for a command to turn it off For security reasons the ComCenter II can only turn off the Iridium default PIN code Wall Mounting 1 Position the device at the desired height then mark the screw locations with a pencil 2 Anchor the mou...

Page 12: ... your application by accessing settings 1 of 3 ways 1 POTS RJ 11 via setup commands 2 Privacy handset via setup commands 3 Embedded webpage via mouse clicks and dialog boxes System verification operation and status details are available in 4 ways 1 Highly visible LED indicators 2 Audible tones on the POTS RJ 11 interface 3 Text messages on the Privacy Handset LCD display 4 Embedded webpage setting...

Page 13: ...ale TNC connector Screw the antenna cable onto the ComCenter II and tighten securely NOTE Do not exceed cable lengths listed in the Troubleshooting section Keep cable splices to a minimum Attach Power Input Jack Align the pin of the cord with the receptacle and press the plug firmly in place Twist the collar to lock the cord to the ComCenter II NOTE The lock collar on this cable should be only tig...

Page 14: ... specific IP addresses to support their network configuration DHCP Client Mode for multi node networks with a DHCP Server router This is the most common network connection mode Similar to other Ethernet devices connect the ComCenter II to your network and it will automatically be assigned an IP address This is typically done by an Ethernet router in the network that also provides this DHCP Server ...

Page 15: ...current mode setting To sequence through each mode press and hold the button then release it when the blink pattern matches the desired mode The unit will reboot with this new setting Press and release the button to confirm your mode setting Via the Privacy Handset Remove handset from the hang up cup and press the following keys each command begins with the asterisk character 610 Direct 1 blink 61...

Page 16: ...ollowing keys 610 Direct 1 blink 1 beep 611 DHCP Client 2 blinks 2 beeps 612 DHCP Server 3 blinks 3 beeps Additional useful commands using POTS RJ 11 994 blinks the status LEDs and gives audible beeps according to mode setting Via the Embedded Webpage Accessing the embedded webpage in the ComCenter II may not be possible unless the default DHCP Client mode is compatible with your specific network ...

Page 17: ...th during installation and over time See the Troubleshooting section if this indicator continues to blink or blinks periodically POTS RJ 11 Voice Connection A dial tone will be present when the optional POTS connected equipment goes off hook indicating proper system operation and a call can be placed Otherwise there will be a busy signal or other error tone sequence The blue phone LED indicator wi...

Page 18: ...ndset interfaces provide numeric commands to change settings as shown in the table on the next page Accessing ComCenter II Settings RJ 11 Privacy Intelligent Handset OPTION SEQUENCE DESCRIPTION Volume Press 20 and then 1 through 5 to change the volume level sent to the handset Press 1 to adjust the volume to its lowest level and 5 for its highest USA 911 By default this capability is turned on Pre...

Page 19: ...ment connected to the RJ 11 port Calls will still ring even with the base station ringer disabled Firmware Version Shows the Dock model and version numbers on the privacy Handset Serial Number Shows the Dock serial number on the Privacy Handset IMEI Shows the 9555 serial number on the Privacy Handset Network Mode Press 994 to display the network IP mode Direct DHCP Client or DHCP Server Pressing 9...

Page 20: ... phone number Iridium ISU call 8816 8 digital phone number Examples bypassing SmartDial USA call 011 3 digit area code 7 digit phone number to send Iridium ISU call 0118816 8 digit phone number to send Answering a Call with POTS RJ 11 A POTS RJ 11 phone connected to the ComCenter II will automatically ring when an incoming call is pending Simply take it off hook to answer Placing a Call with Priva...

Page 21: ...wered entirely by the ComCenter II for resilience planning communications backup Access to System Settings ComCenter II system configuration and settings are accessible via this port Status Error Tones Since most RJ 11 connected equipment is located a great distance from the ComCenter II specific audible tones let you know system status at all times Ethernet Port This port opens up many network an...

Page 22: ...rk All Rights Reserved Embedded Webpage As an extension of the Ethernet port the ComCenter II provides unique and powerful features via its internal embedded webpages Pertinent information including system IMEI firmware versions and current system status is displayed in the header of all webpages ...

Page 23: ...ic messages and IP Address configuration options Save Restore You must click Save All Settings to accept all changes to the configuration Restore Factory Defaults will reinstate the factory default settings Handset Volume 5 levels USA 911 On Off Allows 911 calls in the United States See here for more information Status Log Updates list of signal strength and other system status information every 1...

Page 24: ... SmartDial simplifies satellite dialing sequences by converting familiar landline dialing to satellite dialing If you prefer satellite dialing SmartDial will automatically detect and disable itself Access to System Settings ComCenter II system configuration and settings are accessible from this port via the Privacy Handset Status Error Display The ComCenter II uses the Privacy Handset to display s...

Page 25: ...Voltage o 10 36 VDC Power consumption o 4W Idle Standby o 9W Avg Active o 15W Peak Power MECHANICAL SPECIFICATIONS Dimensions 9 0 in x 5 0 in x 2 5 in 22 8 cm x 12 7 cm x 6 3 cm Weight 2 0 lbs 0 9 kg Mounting Wall Mount ENVIRONMENTAL SPECIFICATIONS Operating temperature range 30 C to 60 C Exposure Indoor protected location per IEC 60945 ...

Page 26: ... lengths are based on Iridium s specified max signal loss of 3 dB from passive antenna to handset assuming there are no splices or couplers in the cable run Each connector splice will reduce signal strength by approximately 0 5 dB TYPE MAX LENGTH LMR 195 15 feet LMR 240 22 feet LMR 400 43 feet LMR 600 66 feet LMR 900 97 feet LMR 1200 129 feet For longer distances up to 345 feet see active antenna ...

Page 27: ... not been exceeded Busy signal present on RJ 11 analog phone The ComCenter II is unable to sync with the Iridium network Ensure the SIM card is installed activated and unlocked Verify antenna is not obstructed and cable length or max dB loss has not been exceeded Signal strength drops when a call is placed Antenna may be obstructed a 360 degree clear view of the sky is required for proper operatio...

Page 28: ...p repeat Found network FOUND NETWORK bleep bleep bleep bleep bleep Ready to dial DIAL TONE continuous dial tone Enter BSN Access PIN code PIN CODE BEFORE DIAL pause bleep repeat Device on data call BUSY TONE continuous busy tone Poor signal during call POOR SIGNAL bleep bleep Missing SIM card ALERT TONE BEEP COUNT Alert tone 2 beeps Locked SIM card ALERT TONE BEEP COUNT Alert tone 3 beeps Registra...

Page 29: ...le remedy in the event of a breach of warranty and shall be in lieu of any other remedy Except as provided above with respect to Products only Blue Sky makes no warranties relating to the Products see section on Warranty Disclaimer Limitation of Liability Warranty Disclaimer Limitation of Liability EXCEPT AS EXPRESSLY SET FORTH HEREIN WITH RESPECT TO THE BLUE SKY PRODUCTS NO WARRANTIES APPLY AND B...

Page 30: ... BLUE SKY OR THE MANUFACTURE DISTRIBUTION SALE USE OR INSTALLATION OF ANY PRODUCT OR THE PROVISION OF THE SERVICES CUSTOMER SHALL INDEMNIFY DEFEND AND HOLD HARMLESS BLUESKY AGAINST ANY AND ALL CLAIMS BY THIRD PARTIES RELATED TO OR ARISING FROM THE SALE OF THE PRODUCTS OR PROVISION OF THE SERVICES DESCRIBED HEREIN The provisions of this section shall survive termination of services SOME STATES DO N...

Page 31: ...ComCenter II User Guide v1 3 Page 31 of 32 2022 Blue Sky Network All Rights Reserved DECLARATION OF CONFORMITY ...

Page 32: ...nd support If you have any questions or concerns please feel free to contact us by email or phone contact information is available at the bottom of this page For self help please visit https support blueskynetwork com Thank you for choosing Blue Sky Network Blue Sky Network 5353 Mission Center Rd Suite 222 San Diego CA 92108 Phone 1 858 551 3894 Email support blueskynetwork com Website www bluesky...

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