180-CL2118.IPI.1 v1.00
August 5, 2020
Page 61
CL2118.IPI.1
If you are not satisfied with the service provided by the Blaze King dealer, write to Blaze King at the address listed on the
last page of the Owner’s Manual. Include a copy of the original purchase invoice and a description of the problem.
Exclusions and Limitations:
1. This Warranty does not cover tarnish, discoloration or wear on the plated surfaces. Painted finishes will change colour
after initial firing and will continue to change through the lifetime of the stove. This is normal occurrence for all high
temperature coatings.
2. This Warranty excludes wear and tear or breakage caused by cleaning, moving or service on log set and panels.
3. Blaze King strongly recommends that installation be done by a certified installer. Failure to comply may adversely affect
coverage under this warranty. This Limited Warranty covers defects in materials and workmanship only if the product
has been installed in accordance with local building and fire codes; in their absence, refer to the owner’s manual. If the
product is damaged or broken as a result of any alteration, wilful abuse, mishandling, accident, neglect, or misuse of the
product, the Limited Warranty does not apply.
4. The stove must be operated and maintained at all times in accordance with the instructions in the Owner’s Manual. If
the unit shows signs of neglect or misuse, it is not covered under the terms of this Warranty policy. Performance problems
due to operator error will not be covered by the Limited Warranty policy.
5. Some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and,
therefore, is not covered under this Limited Warranty.
6. Misuse includes over-firing. Over-firing this appliance can cause serious damage and will nullify the Limited Warranty.
7. The Limited Warranty will cover glass thermal breakage only and will not cover misuse of the stove glass, including but
not limited to glass that is struck, has surface contaminates or has had harsh or abrasive cleaners used on it.
8. This warranty does not cover products made or provided by other manufacturers and used in conjunction with the
operation of this stove without prior authorization from Blaze King The use of such products may nullify the Limited
Warranty on this stove. If unsure as to the extent of this Limited Warranty, contact your authorized Blaze King dealer
before installation.
9. Blaze King will not be responsible for inadequate performance caused by environmental conditions.
10. The Limited Warranty does not cover installation and operational related problems such as use of downdrafts or
spillage caused by environmental conditions. Environmental conditions include but are not limited to nearby trees,
buildings, roof tops, wind, hills, mountains, inadequate venting or ventilation, excessive offsets, negative air pressures or
other influences caused by mechanical systems such as furnaces, fans, clothes dryers etc.
11. The Limited Warranty is void if:
a) The stove has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.
b) The stove is subject to submersion in water or prolonged periods of dampness or condensation.
c) Any damage to the unit, combustion chamber or other components due to water, or weather damage which is the result
of, but not limited to, improper chimney/venting installation.
d) Salt air in coastal areas or high humidity can be corrosive to the finish; these environmental can cause rusting. Damage
caused by salt air or high humidity is not covered by the Limited Warranty.
12. Exclusions to the Limited Warranty include: injury, loss of use, damage, failure to function due to accident, negligence,
misuse, improper installation, alteration or adjustment of the manufacturer’s settings of components, lack of proper and
regular maintenance, alteration, or act of God.
13. The Limited Warranty does not cover damage caused to the fireplace or stove while in transit. If this occurs, do not
operate the stove and contact your courier and/or dealer.
14. Limited Warranty does not extend to or include firebox paint, door or glass gaskets with damage caused by normal
wear and tear, or exterior paint discoloration or chipping, worn gaskets, etc.
15. The Limited Warranty does not include damage to the unit caused by abuse, improper installation, or modification of
the unit.
16. Damage to plated surfaces caused by fingerprints, scratches, melted items, or other external scores and residues left
on the plated surfaces from the use of abrasive cleaners or polishes is not covered in this warranty.
17. The Limited Warranty does not cover tarnish, discoloration or wear on the plated surfaces.
18. The paint on the brick liner may peel. It is not a flaw and is not covered under warranty, due to extreme conditions in
the firebox.
WARRANTY
