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46

BLACKVUE

Troubleshooting

Running the time setting program

1

Remove the microSD card from the dashcam and insert it into the microSD card reader.

2

Connect the microSD card reader to a PC.

Note

 

y

If you insert the microSD card into the dashcam after setting the time, the dashcam will automatically format the microSD card. 
Therefore, please backup all important video files before setting the time.

3

Go to the BlackVue website (www.blackvue.com >Support > Download) and download the time setting program in zip format.

4

Unzip the downloaded file and run the time setting program. 

5

Select the 

SD Card Folder

 (microSD card drive).

6

Set the time.

Note

 

y

Set the time to the estimated time in the future when you will start recording with the BlackVue dashcam. Please take into 
account the time it will take to remove the microSD card from your computer, insert it into your dashcam and boot up.

 

y

Booting takes about 10-15 seconds after the dashcam turns on.

7

Click the Save button.

8

Remove the microSD card from your computer, insert the microSD card into the dashcam and turn it on. After booting up the new 
time setting will be applied.

Summary of Contents for DR430-2CH

Page 1: ......

Page 2: ...GPS tracking 23 GPS tracking Advanced mode 24 Managing videos 25 Capturing or printing a still image from video 25 Deleting videos 26 Exporting videos 27 Verifying videos 29 Keeping the BlackVue dashcam updated 30 Formatting the microSD card 30 Format using Windows Viewer 30 Format using Mac Viewer 32 Upgrading the firmware 34 Changing settings 36 BlackVue Viewer language setting 36 BlackVue setti...

Page 3: ...mend that you read through this manual to ensure correct usage To improve the performance of the product the contents of this manual are subject to change without prior notice Note y y A formatted microSD card is provided in the BlackVue dashcam when you purchase the product After turning on the power of the dashcam the microSD card will be initialized and programs such as BlackVue Viewer will be ...

Page 4: ...ontact the service center for repair y y Do not adjust the product while driving Doing so may cause an accident Stop or park your car in a safe place before installing and setting up the product y y Do not install the product in a location where the product can interfere with the driver s field of vision Doing so may cause an accident y y Do not use a damaged or modified power cord Only use the co...

Page 5: ...hock or malfunction y y If smoke or an unusual smell is emitted from the power cord detach the power cord immediately Contact the service center or your distributor y y Keep the terminals of the power cord clean Failure to do so may cause excessive heat and fire y y Use the correct input voltage Failure to do so may cause explosion fire or malfunction y y Plug in the power cord firmly so that it c...

Page 6: ...ively tinted windshield glass can distort the recorded video or cause recorded video to be indistinct y y Prolonged use of the product can increase the interior temperature and cause burns y y microSD cards are consumables so replace microSD cards after prolonged use microSD cards may not record video correctly after extended use so check the microSD card s recording capability periodically and re...

Page 7: ...s microSD card microSD card reader Quick start guide Pry tool External GPS Optional Note y y The illustrations in this manual may differ from the product y y To improve the performance of the product the contents of this manual are subject to change without prior notice y y For more information about the package components and accessories visit the BlackVue website www blackvue com y y You can fin...

Page 8: ...g recorded impact detected or motion is detected in parking mode Lock button Mounting bracket Camera lens 115 9 mm 42 6 mm 34 mm Angle indicator You can easily set up your preferred camera angle using the white lines GPS LED GPS is on Recording LED Blinks slowly in normal and parking mode Blinks quickly when an event is being recorded impact detected or motion is detected in parking mode Speaker ...

Page 9: ... on page 43 GPS connection port Rear rear camera connection port Removing and inserting the front camera y y To remove the front camera from its bracket press the LOCK button and pull the front camera out of the mounting bracket y y To insert the front camera into its bracket push the front camera into the mounting bracket until it clicks in ...

Page 10: ...ion port Mounting bracket Camera lens 30 8 mm 25 mm 67 4 mm Removing and inserting the rear camera y y To remove the rear camera from its bracket hold the mounting bracket and pull the rear camera out y y To insert the rear camera into its bracket push the rear camera into the mounting bracket until it clicks in ...

Page 11: ... back windshield Remove any foreign matter and clean and dry the windshield before installation Warning y y Do not install the product in a location where it can obstruct the driver s field of vision 1 Turn off the engine 2 Peel off the protective film from the double sided tape and attach the front camera to the windshield behind the rear view mirror ...

Page 12: ...n the GPS receiver and attach it in a corner of the windshield Tuck the cable into the windshield trim using the pry tool 5 Adjust the angle of the lens by rotating the body of the camera We recommend pointing the lens slightly downwards 10 below horizontal so as to record video with a 6 4 road to background ratio 6 Peel off the protective lens cover ...

Page 13: ...k in the power cord You can also make use of the cable clips to neatly arrange the power cord Rear camera connection cable Power cord 9 Use the pry tool to lift the edges of the rubber window sealing and molding and tuck in the rear camera connection cable as you work your way towards the rear You can also make use of the cable clips to neatly arrange the cable Rear camera connection cable ...

Page 14: ...ts recording in normal mode switches to event mode when an impact is detected and switches to parking mode if the vehicle is stationary for 5 minutes y y When you run the dashcam for the first time the firmware is automatically loaded onto the microSD card After the firmware has been loaded onto the microSD card you can customize settings using BlackVue Viewer on a computer 12 Turn off the engine ...

Page 15: ...e dashcam 2 Open the side cover of the front camera 3 To remove the microSD card gently press on the card to release the lock then carefully pull the card out To insert the microSD card gently push the card into the slot until it locks into place and close the side cover Open side cover To remove To insert ...

Page 16: ...rt the card into the microSD card reader and connect it to a computer 3 Find and run the BlackVue Viewer program For Windows users Open Windows Explorer and click on the microSD card Removable Disk F or the name of your card location Go to F BlackVue Application Viewer for Windows and run BlackVue exe ...

Page 17: ...DR430 2CH 17 For Mac users Open Finder and select the microSD card reader from the list in the left frame Go to BlackVue Application Viewer for Mac and run BlackVue Viewer ...

Page 18: ...t Capture Program info Playback Screen rear camera Playback Screen front camera Full Screen view Playback Pause Playback speed control Stop Volume control Next frame Timeline for min selection Play next file View upside down Flip horizontally Front Rear screen mode Front Rear reverse view Play previous file Previous frame Format MyWay Viewer ...

Page 19: ...een rear camera Playback Screen front camera Full Screen view Previous frame Timeline for min selection Playback speed control Playback Pause Volume control Next frame Playback time Play next file View upside down Flip horizontally Front Rear screen mode Front Rear reverse view Normal screen size Play previous file Format MyWay Viewer ...

Page 20: ...g mode The dashcam starts parking recording with a 5 second prerecording when it detects motion in the camera during parking mode Parking mode recording starts when the vehicle does not move for 5 minutes or longer Note y y The dashcam requires a constant power source to record in parking mode See Parking mode hardwiring kit Optional on page 45 for more information y y To install the BlackVue View...

Page 21: ...e screen size playback speed and volume using the playback option buttons View upside down Front Rear reverse view Front Rear screen mode Flip horizontally Playback Pause Stop Full screen view Volume control Playback time Play previous file Play next file Playback speed control Previous frame Next frame Exploring the timeline You can explore the timeline for the playback of the recorded videos by ...

Page 22: ...een view Double click again or tap ESC to return to the default view y y Zoom to 100 Right click on the video image to view at 100 zoom Click and drag to move the video image around Windows Mac Viewing the G Sensor graph You can check the impact sensitivity G Sensor information in the main window ...

Page 23: ...on Car Location Switch Speed Unit Map Zoom in out GPS tracking You can check the vehicle s speed and the location of the recorded video in BlackVue Viewer while a video is playing back GPS tracking 1 Double click a file in the file list to play 2 Click the Map tab Note y y An external GPS receiver is required to obtain GPS data See GPS receiver Optional on page 44 ...

Page 24: ...s well as any event recorded while watching the video footage at any point of the route 1 Double click a file in the file list to play 2 Click the button Switch Speed Unit Car Location Map Type Selection Red line indicates event recording Driving Route Latitude Longitude Red icon indicates the starting point of the playing back file Car Location ...

Page 25: ...rd and upgrade the firmware Note y y If the microSD card is full by default the dashcam will record over the oldest videos first Capturing or printing a still image from video 1 Double click a file in the file list to play 2 Click the button to pause the video 3 Select the G button to capture the image or the button to print directly ...

Page 26: ...g videos For Windows users 1 Select the video from the recorded video list 2 Right click the video 3 Click Delete For Mac users 1 Go to BlackVue Record 2 Select the video from the recorded video list 3 Click Move to Trash ...

Page 27: ... list 2 Right click the video 3 Click Export 4 Enter a file name and the start and end points min sec of the segment you want to export To export without audio select Sound Off 5 Click the OK button 6 Select the folder in which to save the file and enter the file name 7 Click the Save button ...

Page 28: ...28 BLACKVUE For Mac users 1 Go to BlackVue Record 2 Select the video from the recorded video list 3 Click Copy file name ...

Page 29: ...CH 29 Verifying videos The following function is only available in BlackVue Viewer for Windows 1 Select the video from the recorded video list 2 Right click the video 3 Click Verification 4 Click the OK button ...

Page 30: ... the microSD card using BlackVue Windows or Mac Viewer Format using Windows Viewer 1 Download BlackVue Viewer from www blackvue com Support Downloads and install the program on your computer 2 Insert the microSD card into the microSD card reader 3 Connect the microSD card reader to your computer 4 Launch the copy of BlackVue Viewer that is installed on your computer 5 Click the Format button ...

Page 31: ...DR430 2CH 31 6 Select the microSD card drive and click OK ...

Page 32: ...and install the program on your computer 2 Insert the microSD card into the microSD card reader 3 Connect the microSD card reader to a Mac 4 Launch the copy of BlackVue Viewer that is installed on your computer 5 Click the Format button 6 Select the microSD card from the list of drives in the left frame ...

Page 33: ...s such as event recording files before formatting the microSD card PittaSoft Co Ltd will not be responsible for the loss of video files that were not backed up y y Formatting the microSD card once a month is recommended y y Format the microSD card if the recorded video quality appears to be poor y y Only use official BlackVue microSD cards Other cards may have compatibility issues y y PittaSoft Co...

Page 34: ...hcam model 1 Insert the microSD card into the microSD card reader 2 Connect the microSD card reader to a PC 3 Launch BlackVue Viewer and click on the About button y y For Mac users click and select About BlackVue from the menu 4 Check the current firmware version of your BlackVue dashcam and proceed only if your version is not the latest one Mac Windows 5 Format the microSD card See Formatting the...

Page 35: ... initiate the firmware upgrade Make sure the power remains on until the upgrade is completed Any power interruption may prevent the firmware upgrade from completing resulting in malfunction Note y y Do not insert or remove the microSD card when the dashcam is turned on Doing so may damage the data and cause a malfunction of the microSD card y y After a firmware upgrade all settings are reset to th...

Page 36: ...r preferred language for the BlackVue Viewer interface from the dropdown list BlackVue settings Click on the button or the menu to open the BlackVue settings panel You will be able to change most of the BlackVue settings to customize its operation Settings Select a Language ...

Page 37: ...c tab of the Settings 1 Click the button or the menu 2 Click the Basic tab 3 Change the settings 4 Click Save Close Firmware Select your preferred language for the firmware from the language dropdown list The audio announcements by the dashcam will be in the selected language ...

Page 38: ...s repeated issues with accuracy please see Running the time setting program on page 46 Image brightness setting Adjust the brightness of the video image by selecting one of 5 brightness levels Recording settings Video recording options Description Normal recording on off When turned off the dashcam does not record in normal mode Voice recording on off When turned off the dashcam does not record au...

Page 39: ...ity tab of the Settings 1 Click the button or the menu 2 Click the Sensitivity tab 3 Change the settings 4 Click Save Close Sensitivity in normal and parking mode Adjust the sensitivity of the G Sensor while driving normal mode or parked parking mode Set the sensitivity to zero to turn off Event recordings by impact detection ...

Page 40: ... you to fine tune the event recording G Sensor threshold while watching pre recorded G Sensor data and video as a reference 1 Click the Advanced Settings button of the recording mode 2 Select the reference video from the list that you want to use to set the threshold of event recording 3 Click the button or double click the selected video 4 Set the thresholds by adjusting the control bars next to ...

Page 41: ... Click Save Close Speed alert Set a speed limit up to 300 km h or 200 MPH for the speed alert When the vehicle exceeds the speed limit normal mode recording switches to an event recording with a beep sound and after a preset duration switches back to normal mode recording ...

Page 42: ... off You can set the security LED on off in normal mode and in parking mode You can create a user text overlay of up to 20 characters using a combination of English uppercase characters A Z numbers 0 9 and symbols _ The text is overlaid in the corner of the recorded videos Applying the settings You can automatically apply the configuration by inserting the microSD card into the BlackVue dashcam an...

Page 43: ...the microSD lock loop on the BlackVue dashcam before purchasing a padlock y y Even when the microSD card slot is locked with a padlock there is the possibility that the card may be forcibly removed by breaking the lock loop cover or dashcam y y Copy important videos from the microSD card to other storage media PittaSoft Co Ltd will not be held liable for any loss of videos due to theft of the micr...

Page 44: ...es and driving speed information To include speed recording location and the driving route data in the videos install an external GPS receiver Note y y If you purchased the product without an external GPS receiver please visit the BlackVue website www blackvue com for information about purchasing a GPS receiver separately ...

Page 45: ...To record video while the engine is turned off a hardwiring kit such as the Power Magic Pro is required The Power Magic Pro powers your dashcam when the engine is off by hardwiring it to the automotive battery A low voltage power cut off function and a parking mode timer protect your vehicle s battery from discharge ...

Page 46: ...nd download the time setting program in zip format 4 Unzip the downloaded file and run the time setting program 5 Select the SD Card Folder microSD card drive 6 Set the time Note y y Set the time to the estimated time in the future when you will start recording with the BlackVue dashcam Please take into account the time it will take to remove the microSD card from your computer insert it into your...

Page 47: ...43 y y How can I remove the camera from the mounting bracket See page 9 y y When do the LEDS blink quickly See page 8 About the microSD card y y What should I do if the microSD card is full See page 30 y y How do I remove or insert the microSD card See page 15 y y How can I read the microSD card on a computer See page 16 ...

Page 48: ...orded file list See page 20 y y How can I save capture an image from a video See page 25 y y How can I print an image from a video See page 25 y y How can I check the GPS data See page 23 About changing the settings y y How can I change the language See page 36 y y How can I change the time See page 46 y y How can I change the brightness of the video See page 37 y y How can I turn off normal mode ...

Page 49: ...f the video recording files See page 37 y y How can I disable auto switching between Normal and Parking modes See page 37 y y How can I change the impact sensitivity See page 39 y y How can I change the speed at which a speed alert is issued See page 39 y y How can I adjust the voice guidance settings See page 42 y y How can I adjust the volume of the voice guidance See page 42 y y How can I upgra...

Page 50: ... 1M Pixel Rear CMOS Sensor Approx 1M Pixel Viewing Angle Front Diagonal 129 Horizontal 108 Vertical 57 Rear Diagonal 129 Horizontal 108 Vertical 57 Resolution Frame Rate Front HD 1280x720 30 Fps Rear HD 1280x720 30 Fps Frame rate changes during parking mode Video Compression Mode MP4 GPS External optional Microphone Built in Speaker Voice Guidance Built in LED Indicators Front Recording LED GPS LE...

Page 51: ... Actual power consumption may vary depending on use conditions and environment Operation Temperature 20 C 60 C 4 F 140 F Storage Temperature 20 C 70 C 4 F 158 F High Temp Cut off Approx 80 C 176 F Certifications Front FCC CE RoHS RCM WEEE Rear FCC CE RoHS RCM WEEE Software BlackVue Viewer Windows XP or higher Windows 8 supported and Mac Leopard OS X 10 5 or higher ...

Page 52: ... 6 HR 40 MIN 64 GB 13 HR 20 MIN 128 GB 26 HR 40 MIN Bit rate Front 6 Mbps Rear 4 Mbps Note y y If the microSD card is full older files are deleted first to make space for newly recorded videos Copy important files such as event recording files to other storage media y y Total recording time is different depending on the memory capacity of the microSD card and the resolution of the video ...

Page 53: ...the government or the local authorities Contact local authorities to learn about disposal and recycling options available in your area 2 The correct disposal of your BlackVue dashcam will help prevent potential negative consequences for the environment and human health 3 For more detailed information about disposal of your BlackVue dashcam please contact your city office waste disposal service or ...

Page 54: ...y modify or use related works without permission Any violation may be penalized in accordance with the relevant regulations Before Requesting Service Please back up all important files and data before requesting service In order to service the dashcam it may be necessary to delete all files and data from the dashcam All servicing is provided on the basis that the user has backed up all necessary f...

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