Getting started — Redirecting email
38
Installation and Getting Started Guide
every month for security purposes. Refer to the
Redirector Settings Online Help
for
more information on generating encryption keys.
Redirecting email
After you have generated an encryption key, you can send and receive email
messages. Your company’s BlackBerry Enterprise Server software will redirect
email messages from your enterprise email account to your handheld. Ensure that
your system administrator has enabled your handheld on the BlackBerry
Enterprise Server.
Integrating with a new or ISP email account
If you have integrated your desktop software with a new or ISP email account, you
must activate your account to send and receive email messages.
Activating your account
Consult your service provider’s documentation for more information on service
activation, including the address of the BlackBerry Web Client where you can
Note
If you use your SIM card in another person's handheld, you must connect the
handheld to your computer and generate an encryption key before you can
receive your email messages. Your handheld’s phone number will update
automatically.
Microsoft
Exchange
If you are using your handheld with a Microsoft Exchange corporate email
account and your company is not using the BlackBerry Enterprise Server
Software, you must use the BlackBerry Desktop Redirector to forward
email messages to your handheld. Start the desktop redirector: on the
Windows taskbar, click Start and select Programs > BlackBerry >
BlackBerry Desktop Redirector. You must keep your computer turned on
with the desktop redirector program running to forward email messages to
your handheld.
Ask your system administrator whether your company is using the
BlackBerry Enterprise Server software to redirect your email. You do not
need to run the BlackBerry Desktop Redirector if you are enabled on the
BlackBerry Enterprise Server.
Note
If you are installing your desktop software with an enterprise email account,
refer to “Integrating with an enterprise email account” on page 37 for
instructions.
Summary of Contents for R6020GW
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