8
SERVSWITCH
™
WIZARD
Chapter
Page
6.
Troubleshooting .................................................................. 48
6.1 Things to Try ............................................................... 48
6.2 The Maintenance-Mode Functions ........................... 53
6.2.1 Hot-Plugging Devices Into the
ServSwitch Wizard and Re-Enabling
Disconnected CPU PS/2 Mouse Ports .......... 55
6.2.2 Querying the Switch for Its
Firmware Version ........................................... 60
6.2.3 Resetting the Keyboard and Mouse ................. 60
6.3 Resetting the ServSwitch Wizard Itself ...................... 61
6.4 Calling Black Box ........................................................ 62
6.5 Shipping and Packaging ............................................. 63
Appendix: Cable and Connector Guidelines ............................. 64
A.1 Cabling: Keyboard, Monitor, and Mouse to
ServSwitch Wizard .................................................... 64
A.2 Cabling: ServSwitch Wizard to PCs ............................ 65
