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FEBRUARY 2000

KV812A
KV814A
KV822A
KV824A

FREE tech support 24 hours a day, 7 days a week: Call 

724-746-5500

or fax 

724-746-0746

.

Mailing address: 

Black Box Corporation

, 1000 Park Dr., Lawrence, PA 15055-1018

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www.blackbox.com

• E-mail: 

[email protected]

© Copyright 2000. Black Box Corporation. All rights reserved.

Customer Support Information:

Summary of Contents for ServSwitch Plus KV812A

Page 1: ......

Page 2: ...ust two PCs and need an economical alternative to keeping two monitors keyboards and mice on your desk Or do you need to share dozens of computers including a mix of IBM PC RS 6000 Apple Macintosh Sun Microsystems and SGI compatibles among multiple users with different access levels Does your switch have to sit solidly on a worktable and use regular everyday cables Or does it have to be mounted in...

Page 3: ...sington is a registered trademark of Kensington Microware Limited Genius and Netmouse are registered trademarks of KYE Systems Corp Logitech and MouseMan are registered trademarks and Pilot Mouse is a trademark of Logitech Inc Microsoft and Windows are registered trademarks and IntelliMouse is a trademark of Microsoft Corporation Novell and NetWare are registered trademarks of Novell Inc SCO is a ...

Page 4: ...operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This d...

Page 5: ...erence will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to correct the interference with one or more of the following measures a Reorient or relocate the receiving antenna b Increase the separation between the equipment and the receiver c Connect ...

Page 6: ...ato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación Todo otro servicio deberá ser referido a personal de servicio calificado 9 El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso La colocac...

Page 7: ... existir una antena externa deberá ser localizada lejos de las lineas de energia 16 El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación 18 Servicio por personal calificado deberá ser provisto cuando A El cable de p...

Page 8: ...4 1 What Else You ll Need 21 4 2 Getting Your PCs Ready and Verifying Your Peripherals 22 4 3 Connecting Your Devices 23 4 3 1 Monitor 23 4 3 2 USB Peripherals 23 4 3 3 PS 2 Keyboard and Mouse Optional USB Plus Only 24 4 3 4 CPUs 26 4 3 5 Remote Control Module Optional USB Plus Only 26 4 4 Powering the System 27 5 Operation 28 5 1 Interpreting the Status Display at Power Up 28 5 2 Using the Front ...

Page 9: ...8 SERVSWITCH USB AND USB PLUS Contents continued Chapter Page 6 Troubleshooting 34 6 1 Things to Try 34 6 2 Calling Black Box 36 6 3 Shipping and Packaging 36 ...

Page 10: ...DDC1 and DDC2 monitors Interfaces Video VGA Keyboard and mouse Universal Serial Bus or USB Plus models only IBM PS 2 compatible Other peripherals Universal Serial Bus Option port Proprietary Resolution Up to 1600 x 1280 noninterlaced at up to 100 MHz Video Bandwidth 200 MHz Maximum Distance From Switch to CPUs or USB peripherals 5 m 16 4 ft but this distance can be extended if USB hubs are added F...

Page 11: ...male for attaching Remote Control Module Power From the included power supply Input 100 to 240 VAC 50 to 60 Hz from utility power outlet through detachable power cord and IEC 320 male inlet to external transformer Output 5 VDC at at least 2 amps from transformer to Switch Consumption 10 watts maximum MTBF 500 000 hours based on the historical reliability of similarly designed and manufactured prod...

Page 12: ...an optional PS 2 keyboard and mouse With these you can control the Switch with keyboard commands and mouse click functions The USB Plus models also have a DB15 option port into which you can plug a Remote Control Module KV6REM specify length of the cable component for channel switching up to 50 ft 15 2 m away 2 1 Features and Benefits Here are some of the useful features of all of the ServSwitch U...

Page 13: ...xciting features You can attach a PS 2 keyboard and send the Switch keystroke commands You can attach a 3 button PS 2 mouse including the Microsoft IntelliMouse and compatible models and perform mouse switching Automatically restores PS 2 keyboard and mouse states when channel is changed Set various autoscan and hotkey options Attach optional Remote Control Module for convenient remote switching ...

Page 14: ...itch USB The ServSwitch USB itself Its power supply This manual If you didn t receive everything or if anything arrived damaged contact Black Box right away The Switch s Remote Control Module our product code KV6REM specify length of cable component includes the module itself and Velcro strips for mounting it ...

Page 15: ...A USER AND PERIPHERAL CONNECTIONS 4 3 2 1 CPU CONNECTIONS 5V DC 2A KV812A 1 CPU CONNECTIONS 2 USER AND PERIPHERAL CONNECTIONS Channel selection button also used to trigger firmware version display and autoscanning see Section 5 2 Status display 7 segment LED To monitor To CPU 2 s video card To CPU 1 s video card To CPU 2 s USB port To CPU 1 s USB port Power jack To USB peripherals To monitor To CP...

Page 16: ...Plus models 5V DC 2A KV824A OPTIONS USER AND PERIPHERAL CONNECTIONS 4 3 2 1 5V DC 2A KV822A OPTIONS USER AND PERIPHERAL CONNECTIONS 2 1 CPU CONNECTIONS To CPUs video cards To monitor To PS 2 type keyboard and mouse To CPU 1 s video card To CPU 2 s video card To CPUs USB ports Power jack To Remote Control Module To USB peripherals To monitor To PS 2 type keyboard and mouse To CPUs USB ports Power j...

Page 17: ...user serviceable parts but it does contain parts capable of delivering hazardous electric shocks do not attempt to dismantle it Plug the power adapter into a socket outlet close to the Switch Do not use the Switch s power adapter if its case becomes damaged cracked or broken or if you suspect that it is not operating properly If the Switch s power adapter stops working replace it with a manufactur...

Page 18: ...witch USB shown in Figure 3 1 below to different settings Figure 3 1 The configuration DIP switch ON DIP 1 2 3 4 5 6 7 8 Positions 1 and 2 Hotkey combination ServSwitch USB Plus only see Section 3 4 Position 3 Mouse switching ServSwitch USB Plus only see Section 3 5 Position 4 Reserved for future use do not change its setting Positions 5 and 6 Enumeration guard time see Section 3 1 Position 8 Port...

Page 19: ...as long as you like because there is an initial one second window after each channel change during which the ServSwitch USB is busy resynchronizing the video and doesn t even attempt to communicate with the computer s USB port Also note that enumeration is not performed during autoscanning video from each CPU is displayed but no USB communication occurs until you stop the scan at a particular port...

Page 20: ...n you manually cycle through CPU channels and when the ServSwitch USB autoscans see Section 5 2 3 the Switch will either stop pause at each active CPU port the factory default or at each and every CPU port whether it s active or even occupied or not To set which ports the Switch cycles to and scans move position 8 of the DIP switch on the bottom of the ServSwitch USB to OFF down to have the Switch...

Page 21: ...witch will not recognize hotkey sequences sent from USB keyboards or you ll have to change the Switch s hotkey sequence To change the hotkey sequence move positions 1 and 2 of the DIP switch on the bottom of the ServSwitch USB Plus to your desired setting PS 2 Keyboard Hotkeys Position 1 Position 2 Ctrl and Alt default OFF down OFF down Ctrl and Shift OFF down ON up Alt and Shift ON up OFF down No...

Page 22: ...se a PC AT keyboard with a 5 pin DIN connector you ll need a standard PC AT to PS 2 keyboard adapter our product code FA212 to connect it to the ServSwitch USB Plus A standard PC compatible mouse if you re going to use a mouse at all the Switch can operate without a mouse connected With regular ServSwitch USB models this must be a USB mouse with ServSwitch USB Plus models this can be a PS 2 style ...

Page 23: ...an to attach so that they will accept USB peripherals Unfortunately at the time of this writing most PCs can t automatically detect the presence of a USB keyboard or other USB devices without initial detection of or input from a regular PS 2 keyboard Some such CPUs will require you to attach an actual PS 2 keyboard to them because you have to do an initial operating system configuration to make th...

Page 24: ...ser side USB ports These are the three Type A female USB connectors labeled with a triple branching icon in the teal colored USER AND PERIPHERAL CONNECTIONS area on the rear panel of the Switch A few things you need to keep in mind as you attach these peripherals Important Normally you would not be able to press the Power key on Mac USB keyboards to boot CPUs attached to the keyboards through USB ...

Page 25: ...yboard has a 6 pin mini DIN male connector you can plug it right into the ServSwitch USB Plus s PS 2 keyboard port this is the 6 pin mini DIN female connector labeled with the picture of a keyboard in the teal colored USER AND PERIPHERAL CONNECTIONS area on the rear panel of the Switch If the keyboard is a PC AT type with a 5 pin DIN male connector you ll need a keyboard adapter such as our produc...

Page 26: ...and Right Ctrl Right Control On the Apple Emulates the keyboard the PC 104 105 key ___ key keyboard s ___ key Left Control Left Ctrl Left Option alt Left Alt Left Command Left Windows Start Right Command Right Windows Start Right Option alt Right Alt or Alt Graph Right Control Right Ctrl Things to keep in mind 1 Do not use an older 101 102 key PS 2 keyboard with the ServSwitch USB Plus when you ha...

Page 27: ...tch Then run a USB cable such as our product code USB01 from the CPU s Type A female USB port to the Type B female CPU USB port on the rear of the Switch that has the same number as the CPU video port you just hooked up Be sure to use high grade cabling for your CPU to Switch video connection Cable made to lower standards often doesn t carry video signals adequately In particular Macintosh video i...

Page 28: ...erating immediately it has no ON OFF switch Now plug in and power on your monitor and any other powered peripherals Lastly plug in and power on your CPUs Always apply power to the ServSwitch USB first then power on the monitor and each of the computers if you power up the computers before the Switch the system will probably not work In particular some Mac computers that power up without a monitor ...

Page 29: ...ct CPU channel 1 the display will blink 1 while the USB enumeration process occurs see Section 3 1 then will be solidly lit 1 If it s getting power and its pushbutton is pressed the display will show the firmware revision see Section 5 2 2 then blinking and solid 1 as above For the meaning of this display after power up see Section 5 3 Figure 5 1 The front panel status display at power up DISPLAY ...

Page 30: ... is using firmware revision 1 02 it will display the letter F then the digit 1 then the letter F again then the digit 0 then the letter F one more time then the digit 2 and finally the character After displaying the firmware revision the Switch will select CPU channel 1 and perform enumeration see Section 3 1 and then the display will begin showing what it normally does see Section 5 3 5 2 3 AUTOS...

Page 31: ...hold in the Switch s front panel pushbutton for five seconds the Switch starts autoscanning see Section 5 2 3 The display will alternately a show the current channel number and b light each of its outer six LED segments one after the other in a clockwise sequence as shown in the third illustration Figure 5 2 The front panel status display during regular operation DISPLAY SHOWS Channel number 1 thr...

Page 32: ...b It is particularly easy to enter commands with extended keyboards on which additional keys can be programmed to act as combinations of other keys PS 2 interface versions of such keyboards are supplied with many Gateway computers If you program one of these spare keys to produce both hotkey keystrokes or if you program a set of these keys to produce the hotkey and channel number keystrokes you ll...

Page 33: ...d Ctrl and Alt press and release Tab repeat as many times as necessary release Ctrl and Alt 5 5 Using the PS 2 Mouse Optional USB Plus Only Yet another convenient way to select CPU channels on the ServSwitch USB Plus is through a three button PS 2 type mouse if this feature is enabled see Section 3 5 Simply hold down the central mouse button or wheel button then click on the left hand mouse button...

Page 34: ...s pushbutton and an identical copy of the Switch s front panel display whose cord you can plug into the Switch s OPTIONS port This is particularly useful in applications such as training and demonstration when you need to be able to switch CPU channels while standing or walking some distance from the Switch and its other attached user equipment The RCM can be conveniently attached to most surfaces...

Page 35: ...B peripherals Make sure the operating system versions they are running actually support USB properly Even if they do you might need to attach a regular PS 2 type keyboard or keyboard emulator before they will be able to recognize USB devices See Section 4 2 I don t get any video signal from my Mac CPUs When you power up your ServSwitch USB system make sure to power up the Switch or a directly atta...

Page 36: ... Switch if it s OK try changing the CPU channel to recover the mouse see Section 5 5 ServSwitch USB Plus only My PS 2 or PC AT type keyboard doesn t function when it s attached to the Switch or functions only intermittently The Num Lock LED doesn t always light when the Num Lock key is pressed Some older keyboards were designed for use with specific computers and are not truly PC AT or PS 2 compat...

Page 37: ...occurs the components involved in the problem that is what types of computers what types of peripherals make and model of monitor etc any particular application that when used appears to create the problem or make it worse and the results of any testing you ve already done 6 3 Shipping and Packaging If you need to transport or ship your ServSwitch USB Package it carefully We recommend that you use...

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