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RS-232

POWER

17VAC CT

CPU 1

CPU 2

CPU 3

CPU 4

MONITOR/KEYBOARD/MOUSE

CPU 5

CPU 6

CPU 7

CPU 8

CPU 9

CPU 10

CPU 11

CPU 12

CPU 13

CPU 14

CPU 15

CPU 16

RS-232

POWER

17VAC CT

CPU 1

CPU 2

CPU 3

CPU 4

MONITOR/KEYBOARD/MOUSE

CPU 5

CPU 6

CPU 7

CPU 8

CPU 9

CPU 10

CPU 11

CPU 12

CPU 13

CPU 14

CPU 15

CPU 16

17

CHAPTER 3: Installation

3.1 Quick Setup Guide

Figure 3-1, below, shows a basic example of connecting a CPU, a submaster, a keyboard, a
monitor, and a mouse to a ServManager unit. IBM PC equipment is shown, but the basic
principles will be similar for all equipment types. Connectors will vary depending on the types of
equipment you are installing.

3. Installation

Fig. 3-1. Basic system setup for a 16-port (SW998) unit.

Power Supply

SERVMANAGER

Monitor/

Keyboard/

Mouse

Adapter

Cable

CPU Adapter Cable

ServSwitch-to-ServSwitch Expansion Cable

16-Port

ServManager

submaster

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Summary of Contents for ServManager SW995A-R2

Page 1: ...SELECT POWER 5 SELECT POWER 6 SELECT POWER 7 SELECT POWER 8 SELECT POWER 1 SELECT POWER 2 SELECT POWER 3 SELECT POWER 4 3 6 9 2 5 8 0 1 4 7 ENTER MENU R R Order toll free in the U S 24 hours 7 A M Mo...

Page 2: ...ercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessa...

Page 3: ...el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instr...

Page 4: ...una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe...

Page 5: ...9 4 1 Guidelines for Using the ServManager with Your Equipment 29 4 2 Keyboard Command Summary 36 4 3 The Commands in Detail 38 4 4 Using the Front Panel Display and Keypad 54 4 5 Using the RS 232 Por...

Page 6: ...6 wire RJ 11 connectors DTE Resolution With original Serv cabling Up to 1024 x 768 noninterlaced With coaxial or special cabling Up to 1280 x 1024 noninterlaced Protocols RS 232 Asynchronous Data For...

Page 7: ...panel SW995 models 5 Front mounted LEDs 1 POWER unit 2 SELECT 2 POWER CPU SW996 models 9 Front mounted LEDs 1 POWER unit 4 SELECT 4 POWER CPU SW997 models 17 Front mounted LEDs 1 POWER unit 8 SELECT 8...

Page 8: ...60 Hz operation From wallmount power supply PS018 Optimal input 117 VAC 60 Hz 400 mA Output 16 5 VAC CT 1 45 amps Consumption Up to 23 9 VA For 230 VAC 50 Hz operation From desktop power supply PS018E...

Page 9: ...l If you didn t receive everything or if anything arrived damaged contact Black Box 2 2 Operating Features Some of the useful features of your ServManager Access up to 256 IBM PC Mac Sun or compatible...

Page 10: ...each CPU when switching Screen save function turns off video after 1 to 999 seconds of inactivity Scan function can sequence between CPUs every 1 to 999 seconds You can program IBM keyboards typemati...

Page 11: ...bmaster cascaded Serv devices connected to the corresponding ports on the rear panel SELECT red Lights if the corresponding port is the currently selected port POWER green Lights if the device on the...

Page 12: ...selected CPU on the first line and the CPU s power status on the second line When you access the MENU function on the keypad other information will be displayed KEYPAD With this sixteen key keypad you...

Page 13: ...model you keyboard and mouse ports These cables take you have the signals that would normally pass between the CPUs ports and the monitor keyboard and mouse and carry them between the CPUs ports and...

Page 14: ...port using an MKM Adapter MOUSE Cable At the ServManager end this cable has a DB25 male connector at the other ends it has appropriate connectors to plug into your monitor keyboard and mouse cables O...

Page 15: ...product codes Also refer to Chapter 1 or the first Caution notice on page 19 for information about maximum cabling distances NOTES SVGA over longer distances and XGA video place special demands on ca...

Page 16: ...uick Setup Guide Figure 3 1 below shows a basic example of connecting a CPU a submaster a keyboard a monitor and a mouse to a ServManager unit IBM PC equipment is shown but the basic principles will b...

Page 17: ...ects your monitor keyboard and mouse to the ServManager Because various styles of electrical connectors are used by different classes of equipment we supply this cable in various styles to match see A...

Page 18: ...n keyboard and mouse are IBM type 1 After you verify that the ServManager is turned off and unplugged plug the DB25 male connector of the first CPU s CPU Adapter Cable into the lowest numbered CPU por...

Page 19: ...signal they can t function adequately as masters for submaster ServSwitches BusM 3 2 5 CONNECTING THE SERVMANAGER S POWER SUPPLY Making sure the connected CPUs and any connected submasters are OFF po...

Page 20: ...e time of this writing PS 2 is the default Press the ENTER key to access the available settings for the Mouse option Use the up arrow to scroll through the available choices see Section 4 4 2 E Use th...

Page 21: ...ation about the ServManager s front panel keypad display and the ServManager s keyboard commands describing each command s function and keystroke sequence For your convenience the keyboard command inf...

Page 22: ...re 3 2 on the next page Connecting one 4 port submaster to a 4 port master ServManager top view gives you a total of 7 ports 4 on the submaster and another 3 4 minus the one that the submaster is atta...

Page 23: ...6 CPU 5 4 3 2 CPU 4 CPU 3 CPU 2 CPU 1 4 3 2 1 4 PORT SUBMASTER RS 232 POWER 17VAC CT CPU 1 CPU 2 CPU 3 CPU 4 MONITOR KEYBOARD MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 9 CPU 10 CPU 11 CPU 12 CPU 13 CPU 14 CPU...

Page 24: ...ee Section 4 1 3 Fig 3 3 Cascading 4 port Matrix ServSwitches with 4 port ServManagers CPU 10 B CPU 9 B CPU 8 CPU 7 CPU 6 CPU 5 4 3 2 1 4 3 2 1 MONITOR KEYBOARD MOUSE 4 port ServManager SUBMASTER MATR...

Page 25: ...ype units You must not cascade submasters to more than one layer That is you may connect submasters to the CPU ports of one or two ServManagers but do not connect any submasters to submasters CPU port...

Page 26: ...s as outlined in Section 3 2 2 2 Use ServSwitch to ServSwitch Expansion Cables see Section 3 2 4 to connect all the submaster units to the CPU ports of your master s beginning with the master port lab...

Page 27: ...ilable in the system CTRL Pxxx ENTER 8 You might need to set any or all of each master s remaining configuration parameters especially the keyboard mode for some of your ports To do this with the keyp...

Page 28: ...art any ServManager keyboard command you must press and release the left Control Key CTRL Pressing and releasing CTRL cues the ServManager to expect command characters from the keyboard You then have...

Page 29: ...es Standard PC keyboards have 101 keys standard Apple keyboards have 105 keys and standard Type 5 or higher Sun keyboards have 118 keys as well as keyclick and beep features We have mapped several of...

Page 30: ...ent adjust the sensitivity on each CPU according to your individual preference Although the ServManager resists minor transient surges that can be caused by rapidly cycling power certain keyboards are...

Page 31: ...ption alt keys Command keys N A Command keys Compose key Right Alt key Option alt keys Alt Graph key Right Ctrl key Control keys Power key N A Power key On the IBM Emulates the Should not be used to K...

Page 32: ...ltisync monitor capable of a displaying a maximum resolution of not less than 1280 x 1024 at a maximum refresh rate of not less than 75 Hz and b accepting both relevant types of sync input H V and com...

Page 33: ...always be lower Table 4 2 Video Quality vs Distance for Original Serv Cables Resolution Distance 5 1 5 m 10 3 m 15 4 6 m 20 6 1 m 25 7 6 m 640 x 480 3 3 3 3 3 800 x 600 noninterlaced 3 3 3 2 2 1024 x...

Page 34: ...m 30 5 m 45 7 m 61 m 640 x 480 3 3 3 3 3 3 2 2 800 x 600 noninterl 3 3 3 3 3 3 2 2 1024 x 768 interlaced 3 3 3 3 3 3 2 2 1024 x 768 noninterl 3 3 3 3 2 2 2 1 1280 x 1024 interlaced 3 2 2 2 2 1 1 1 128...

Page 35: ...seconds at any time before you type the final character the command is aborted and the ServManager returns to normal operation This keeps the ServManager from getting stuck waiting for you to finish...

Page 36: ...r Set Name CTRL F12 Tells the ServManager the names of any attached CPU must be at a CPUs starting with the currently selected CPU prompt or be otherwise able to display text Set Maximum CTRL Pxxx ENT...

Page 37: ...ses the ServManager to report the version of ROM it is using Issue this command if you are asked to do so by a technical support person 4 3 The Commands in Detail 4 3 1 SELECTING A PORT FROM THE SHARE...

Page 38: ...p of the keyboard marked with and _ The command is not case sensitive Do not use the and keys on the keyboard s numeric pad the ServManager doesn t recognize these You can also select the next or prev...

Page 39: ...ServManager will set the scan delay time to the default value most recently saved in NVRAM 4 3 6 SET KEYBOARD MODE OR MOUSE TYPE Unless all of your CPUs are IBM PC type and are set for Mode 2 keyboard...

Page 40: ...keyboard in the proper mode ServManagers and submaster ServSwitches can use these commands to automatically detect each such CPU s keyboard mode when you turn on the CPU after it has been cabled to th...

Page 41: ...e a switch that you can set for either Microsoft compatible operation or PC Mouse compatible operation 4 3 6 C Command Procedure Selecting the Apple or Sun keyboard mouse combo only requires a single...

Page 42: ...make sure the SCAN button is in the out position and select the port as if the submaster were a single unit Then issue the Set Keyboard Mode and Keep Settings commands as described in the previous pa...

Page 43: ...rd processor or text editor To set the name of the currently selected CPU press and release the left Control key then hit the F12 key A message that looks like this should appear on your computer scre...

Page 44: ...scan function to cycle correctly with CPUs connected to more or fewer ports than the factory default for this option which is the total number of ports on the ServManager 4 for a 4 port unit 8 for an...

Page 45: ...page is an illustration of why ServManagers need to know this value Without a number for Width even assuming that Units is set correctly to 4 if you were to select CPU 7 on either ServManager they wou...

Page 46: ...1 2 3 4 3 4 5 6 9 10 11 12 13 14 15 16 7 8 5 6 7 8 9 Mac CPU 9 ServManager ServManager ServManager ServManager 2 Port Matrix ServSwitches 4 Port Matrix ServSwitches Empty Slots Fig 4 1 Alternative co...

Page 47: ...essing that port Figure 4 2 on the next page shows a typical pair of alternatives that the ServManager can t resolve properly unless Units is set correctly The ServManager in the diagram can t tell me...

Page 48: ...1 2 3 4 5 6 7 5 UNITS 1 UNITS 2 6 7 2 3 4 CPUs CPUs Master ServManager Submaster Serv Manager Master ServManager CPUs CPUs Fig 4 2 Alternative configurations which the ServManager needs Units to resol...

Page 49: ...e has been no keyboard activity for a specified length of time To set the screen saver interval press and release the left Control Key type V followed by the interval time in seconds 1 to 999 or 0 to...

Page 50: ...pplication To change the shared keyboard s typematic setting issue the Set Keyboard Typematic command Press and release the left Control Key type A followed by the desired typematic value and press EN...

Page 51: ...xx 00110 17 1 7 xx 00111 16 8 xx 01000 15 9 xx 01001 13 3 10 xx 01010 12 11 xx 01011 10 9 12 xx 01100 10 13 xx 01101 9 2 14 xx 01110 8 6 15 xx 01111 8 16 xx 10000 7 5 17 xx 10001 6 7 18 xx 10010 6 19...

Page 52: ...cables from live equipment the currently selected CPU in a ServManager system can lose one or two bytes of this control information and get out of sync with the shared mouse In this situation the mous...

Page 53: ...ROM command press and release the left Control Key then type I 4 4 Using the Front Panel Display and Keypad Through the front panel you can do almost everything that can be done from the keyboard The...

Page 54: ...disconnected since system power up or b is an older ServSwitch that doesn t support power status reporting the status line might not report an accurate value it might say normal even though power is...

Page 55: ...you have scrolled to Hitting any other key returns the display to normal mode 4 4 1 D Display Blanking After two hours of no keypad activity the front panel display is turned off to protect the displ...

Page 56: ...will allow you to modify the item If you hit ENTER at scan mode you will see the following display You can use the up and down arrows to scroll between off and on Hit ENTER to select your choice If yo...

Page 57: ...scan mode at the previously specified time interval when it is first powered on Use the up and down arrows to choose between yes or no 4 4 2 D Keyboard The next item after power on scan is This submen...

Page 58: ...his Hitting ENTER at this item will bring up the following display The way this submenu works is different from the previous two You can also use the left and right arrow keys which allows you to move...

Page 59: ...t this item will bring up the following display The method of navigating through this submenu is similar to that of the CPU keyboard and mouse submenu described above When you first enter this menu th...

Page 60: ...nu items that require a numeric value see Section 4 4 2 B 4 4 2 I Expansion Width Width of Submasters The next item on the menu is the expansion width The Width setting determines how many CPU ports a...

Page 61: ...try works the same way as all other menu items that require a numeric value see Section 4 4 2 B 4 4 2 L Keyboard Typematic Rate PC Only or Sun Keyboard Language Sun Only What appears as the next menu...

Page 62: ...but correspond to different keyboard languages 33 US default 39 Netherlands Dutch 45 Swiss German 34 US UNIX 40 Norwegian 46 United Kingdom 35 French 41 Portuguese 47 Korean 36 Danish 42 Spanish 48 Ta...

Page 63: ...mode you will see the following display Hit ENTER to save the new settings in flash configuration memory If you don t want to save the new settings permanently use the up and down arrow keys to change...

Page 64: ...e a lot of data errors use shorter cables The ServManager s data rate of 9600 bps cannot be changed to alleviate this problem 2 Connect the adapter to one of the computer s or terminal s COM ports 4 5...

Page 65: ...the 1 key at power up The display should show At this point send the proper file from your computer to the ServManager through the ServManager s RS 232 port The computer must be attached to the ServMa...

Page 66: ...d If programming and verifying are successful this message appears Hitting ENTER will cause the ServManager to power up in normal operation Observe the new revision number as it powers up to verify th...

Page 67: ...wn arrow to change the Yes to No If you enter Yes you go back to the beginning of the receive file procedure If you enter No the ServManager proceeds with its normal power up operation If verifying fa...

Page 68: ...sis to the circuit boards and cause serious damage 5 1 Diagnostic Information If you re having difficulty with the ServManager there is always the possibility that it has accidentally been configured...

Page 69: ...If several reset attempts all fail however go back to step 1 and start over If there is a power up error or if your reset attempts continue to fail the ServManager probably has a hardware problem cal...

Page 70: ...lem goes away when you substitute a cable the old cable is probably defective F If swapping cables doesn t solve the problem try plugging the CPU into a different CPU port on the ServManager or submas...

Page 71: ...e Section 4 3 7 Sometimes this situation can confuse the CPU or keyboard so badly that it is necessary to reboot the CPU or to reset the keyboard by unplugging it and plugging it back in E For PS 2 ty...

Page 72: ...mouse PS 2 or serial Your mouse driver might be old or incompatible with your mouse Try the latest version of the Microsoft mouse driver 5 3 5 YOU CAN T ACCESS ALL THE FUNCTIONS OF YOUR MOUSE A What t...

Page 73: ...ginal Serv cable from any CPU to the shared monitor keyboard and mouse is 25 ft 7 6 m With Apple or Sun equipment maximum distance of standard coaxial cable from any ServManager to any attached device...

Page 74: ...ng cables doesn t solve the problem try plugging the CPU into a different CPU port on the ServManager or submaster If the problem goes away when the CPU is connected to a different port the old port i...

Page 75: ...in AUTOEXEC BAT and CONFIG SYS The ServManager sees this as a reboot and sends a CTRL M to the CPU to set the mouse driver for Microsoft mouse compatibility If the CPU doesn t actually load a mouse dr...

Page 76: ...luding the nature and duration of the problem when the problem occurs the components involved in the problem any particular application that when used appears to create the problem or make it worse 5...

Page 77: ...n saved the keyboard Scan OFF Start end scan with the Can t be ServManager s keypad or type saved CTRL S to turn ON or CTRL X to turn OFF Scan Delay 5 seconds Use the ServManager s keypad or Save Time...

Page 78: ...anager s keypad or Save Typematic rate of 10 9 characters type CTRL Axxx ENTER config or per second xxx 0 to 127 see CTRL K Section 4 3 11 Maximum No of CPU ports on unit Use the ServManager s keypad...

Page 79: ...ype and the video resolution you re using you might be able to use the Extenders to connect the ServManager to monitor keyboard mouse stations or CPUs as much as 200 ft 61 m away If your monitor keybo...

Page 80: ...e Mouse Type Product Code Connector on Cable Connector on Cable Connector on Cable VGA DE15 male IBM AT 5 pin DIN male Serial RS 232 DE9 female EHN271 0xxx VGA DE15 male IBM PS 2 6 pin mini DIN male P...

Page 81: ...repaired or reloaded Configuration bad Configuration portion of flash memory has wrong checksum It may be possible to reset it to factory default using the reset to defaults procedure in Section 5 2...

Page 82: ...ignal Name Abbrev Direction Description 1 Data Set Ready DSR Input Reserved not used 2 Data Terminal Ready DTR Output Pulled high with 1 K resistor 3 Transmit Data TXD Output Serial data from port 4 S...

Page 83: ...registered trademarks and PC XT is a trademark of IBM Corporation Logitech is a trademark of Logitech Inc Microsoft and Windows are registered trademarks of Microsoft Corporation Sun Microsystems is...

Page 84: ...NOTES...

Page 85: ...NOTES...

Page 86: ...1000 Park Drive Lawrence PA 15055 1018 724 746 5500 Fax 724 746 0746 Copyright 1997 Black Box Corporation All rights reserved...

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