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PING PACKET SIZE AND TIMEOUT SETUP SCREENS

The PING packet size has six settings from 50 to 1400 bytes. The time the Net-

Ping waits for a PING or DHCP response before displaying a No Response notice can
be set from 1 to 40 seconds in one second increments.

LINK SEARCH SCREEN

The Link Search setup screen is used to set the length of time that the Net-Ping

will monitor a wire pair for Link signals. Normal (about 2.5 seconds) is the default
setting or use the Up/Down cursor key to select the Long setting (about 5 seconds).
Some switches, especially if configured for VoIP, require a longer time to complete Link
negotiations and the Long setting will provide more consistent Link detection.

UPDATE  SCREEN

The Net-Ping firmware can be updated over the network as new revisions are

released. Contact Black Box Technical Support for directions on getting the update. The
basic procedure is to download the new firmware file, connect the Net-Ping to the
network, go to the Update Setup screen, press the Select function key and the unit will
Link to the network and enable the firmware update mode. Next run the downloaded file
on the computer. The program will ask for the current IP address of the Net-Ping (see
IP Address Setup screen) and your password. When the update is complete the
program will notify the user and the Net-Ping immediately goes to the Link screen and
searches for the Link. WARNING: Any disruption while programming is in process will
result in the unit being unuseable and will have to be returned to the factory for repair.
Install a fresh set of batteries or connect the AC adapter to the unit before starting an
update.

POWER

Duration 

-

 The Net-Ping will typically provide about 5 to 6 hours of operation from a set of

four AA alkaline batteries. An AC adapter is also provided which will power the unit but
does not recharge the batteries.

Auto Power Down 

-

 The Net-Ping will automatically turn off after the time selected in the

Power Down Setup screen or will run continuously until manually turned off when “ON” is
selected for Power Down.

Low Battery 

- When the batteries are below the level required for the Net-Ping to

operate properly, a battery graphic appears in the upper right hand corner of the
display.

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BLACK BOX

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NETWORK SERVICES

APRIL 2004

TS670A-R2

N

ET-

P

ING

 

 Network IP Tester

Order toll-free in the U.S. 24 hours. 7 A.M. Monday to
midnight Friday: 877-877-BBOX FREE technical
support, 24 hours a day,
7 days a week: Call 724-746-5500 or
fax 724-746-0746
Mail Order: Black Box Corporation,
1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com
E-mail: [email protected]

CUSTOMER

SUPPORT

INFORMATION

Copyright 2004. Black Box Corporation.  All  rights reserved.

R

BLACK BOX

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NETWORK SERVICES

1000 Park Drive        Lawrence, PA 15055-1018         724-746-5500         Fax 724-746-0746

Summary of Contents for NET-PING

Page 1: ...notify the user and the Net Ping immediately goes to the Link screen and searches for the Link WARNING Any disruption while programming is in process will result in the unit being unuseable and will have to be returned to the factory for repair Install a fresh set of batteries or connect the AC adapter to the unit before starting an update POWER Duration The Net Ping will typically provide about 5...

Page 2: ...valid mask entry and the Net Ping defaults to 255 when the mask is saved NOTE Subnet Mask and Default Gateway IP address may be found by going to a computer on the subnet where the Net Ping will be used open the Windows Control Panel open the network icon open the LAN Icon select TCP IP Protocol and then select properties GATEWAY SETUP SCREEN The IP address for the default Gateway typically a rout...

Page 3: ...the PortID function key in the Link Screen presents the Port ID Screen As soon as this screen appears the Net Ping begins transmitting a pattern of Link signals that will cause the hub switch or NIC Link LED to blink or stay on continuously Identifying the specific port a wall outlet PC is connected to can aid in diagnosing the cause of failed PING tests Hubs and switches from various manufactur e...

Page 4: ...e being PINGed is in the same subnet VLAN as the IP address of the Net Ping the Subnet Mask can be ON or OFF and a Gateway IP address is not required When the IP address is in a different subnet VLAN the Subnet Mask must be ON with the mask entered and the IP address of the Gateway must be entered See Subnet Mask Setup and Gateway Setup CONTINUOUS PING When the Net Ping is configured to PING conti...

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