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Black Box KV101A Manual Download Page 62

TROUBLESHOOTING

 

 

61

 

 

Troubleshooting 

Computer does not boot, keyboard or mouse error received  

n

 

CPU cable is loose. Re-seat cable and hit F1 to continue or reboot 
computer. 

n

 

Wrong cable plugged in. Keyboard and mouse cables reversed. 

n

 

CPU cable is defective. Try using CPU cable from another computer. If 
problem goes away, cable is defective. 

n

 

Port on ServSwitch Console Plus is defective. Try using another port. If 

problem goes away, port is defective. 

n

 

Port on computer is defective. Try plugging in keyboard or mouse directly. 
If problem remains, computer port is defective. If computer power status 
LED not lit, fuse on motherboard may be blown. 

 

Mouse driver does not load 

n

 

If PS/2 type mouse, computer must be attached to the ServSwitch Console 
Plus or mouse at boot-up time in order for mouse to be recognized by the 
computer. Reboot computer with the ServSwitch Console Plus powered on 
and a CPU cable attached. 

n

 

Incompatible or old mouse driver being used. Update mouse driver. 

 

Can't switch computer port from keyboard 

n

 

Power to the ServSwitch Console Plus was removed for less than three 
seconds possibly causing keyboard to lock up. Detach and reattach 
keyboard. 

n

 

The mode of the keyboard does not match that of the computer. Issue the 
mode command, usually 1 for IBM PS/2s, and 2 for all others. The default 
setting of the ServSwitch Console Plus is mode 2. Sometimes an incorrect 
mode will confuse the computer or keyboard. This requires re-booting the 
computer or resetting the keyboard by unplugging and plugging it back 
in. 

n

 

If trying to reach a remote port, that port is busy. Try again later. 

n

 

If trying to reach a remote port, the expansion cable is detached or the 
remote Unit is powered off. 

n

 

Keyboard port or computer port cable detached.

 

 

Wrong or missing characters from those typed 

n

 

The keyboard mode is incorrect; configure computer port for correct 
keyboard mode. 

 

Can't access all functions of mouse 

n

 

If Microsoft BallPoint mouse, get latest Microsoft mouse driver. 
 

 
 
 

Summary of Contents for KV101A

Page 1: ......

Page 2: ...line of robust solutions for all these applications Do you have just two PCs and need an economical alternative to keeping two monitors keyboards and mice on your desk Or do you need to share dozens of computers including a mix of IBM PC RS 6000 Apple Macintosh Sun Microsystems and SGI compatibles among multiple users with different access levels Does your switch have to sit solidly on a worktable...

Page 3: ...a registered trademark of Hewlett Packard IBM PC AT PS 2 RS 6000 and ThinkPad are registered trademarks and PC XT is a trademark of International Business Machines Corporation Microsoft HyperTerminal IntelliMouse Windows and Windows NT are registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Sun and Sun Microsystems are registered trademarks of S...

Page 4: ... a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever me...

Page 5: ... PLUS 4 EUROPEAN UNION DECLARATION OF CONFORMITY This equipment complies with the requirements of the European EMC Directive 89 336 EEC with respect to EN55022 Class B EN50082 1 EN60555 2 and the Low Voltage Directive CE ...

Page 6: ... El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación Todo otro servicio deberá ser referido a personal de servicio calificado 9 El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso La...

Page 7: ...xistir una antena externa deberá ser localizada lejos de las lineas de energia 16 El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación 18 Servicio por personal calificado deberá ser provisto cuando A El cable de pod...

Page 8: ... Main Menu 29 Configure System menu 30 Configure Computer menu 34 Configure KVM menu 36 Configure User menu 38 Configure Profile menu 40 Configure Group menu 42 System Status display 44 Save menu 46 User operating instructions 47 Keyboard commands 47 Serial device support 51 Serial control port usage RS232 53 Connecting the Serial Cable 53 Setting up Windows HyperTerminal 53 Starting a serial comm...

Page 9: ...re 13 Save menu 46 Figure 14 Login screen 48 Figure 15 Computer select menu 49 Figure 16 Connection successful message 49 Figure 17 Connection failed message 50 Figure 18 Disconnect message 50 Figure 19 Serial support 51 Figure 20 Serial menu 54 Appendices Appendix A Initial factory default settings 63 Appendix B General specifications 64 Appendix C Parts and cables 65 Appendix D Status Connect Fa...

Page 10: ...reds of systems running on different platforms from a central location The ServSwitch Console Plus is the common sense switching solution that provides the flexibility integrity and security required for today s business environment The advanced On Screen Display OSD menus guide you through the configuration process with on screen information for each configuration section making it easy to config...

Page 11: ...ering most computers servers down n Multi language capabilities n Switching to computers can be done by keyboard commands an on screen list of computers the front panel switches or by commands through the RS232 serial port n Integrated auto switching power supply accepts both 110 volt and 220 volt On screen display technology n The ServSwitch Console Plus video pops up over the computer applicatio...

Page 12: ...d for the KVM station a CPU cable is needed for each computer that is connected to the ServSwitch Console Plus and if the Units are connected in a Bus or Ring topology expansion cables will be needed to connect the Units together See Appendix B for cable part numbers Package contents n The ServSwitch Console Plus n RJ12 Serial cable n RJ to DB9 adapter n Power cord North American shipments only n ...

Page 13: ...lus Models ServSwitch Console plus rear panel Model number KV101A KV102A KV103A Connector Description IEC320 power connector Optional expansion connectors HD15M F Part number SW740C R3 B CPU connectors DB25F KVM connector DB25F Serial connector RJ12 6 pin ...

Page 14: ...apter cables are available in lengths of 1 100 feet Refer to the compatibility table on page 11 KVM Station Keyboard and Mouse Can use a PS 2 keyboard and mouse or a Sun Keyboard and Mouse Note When using a PS 2 keyboard the PS 2 keyboard must be capable of communicating in Mode 2 and Mode 3 if the CPU s are PC Mode 3 USB SUN or a translator is used with an Apple computer KVM Station Video Monitor...

Page 15: ...n card output to another expansion card input This allows a KVM station on one ServSwitch Console Plus to connect to a computer connected on another switch Expansion cables are needed for each expansion Unit Expansion cables are available in lengths of 2 100 feet If an expansion card is permanently removed a terminator and cover plate must be installed Part number SW740C R3 B Figure 1 Expansion ca...

Page 16: ... installed in such as data centers and server rooms The ServSwitch Console Plus can be secured with a unique configuration password allowing only authorized personnel access to the menus and the system set up functions including creating and assigning users groups and profiles The KVM station can also be secured by assigning user access names and passwords that restrict access to certain computers...

Page 17: ...wing are a few items to consider prior to installing or configuring the ServSwitch Console Plus switch n Identify the computers that do not use a PC2 type keyboard and a PS 2 mouse default settings Before connecting these computers to a CPU port the CPU port must be pre configured to change the default keyboard and mouse types to the correct types n Each computer can be assigned a unique computer ...

Page 18: ... pre configure the ServSwitch Console Plus to define that CPU port s keyboard and mouse types This procedure should only be done if the CPUs keyboard and mouse can be disconnected and re connected without affecting the interface The default keyboard type is PC mode 2 and the default mouse type is PS 2 If the computer being connected with power applied uses a PC2 keyboard and PS 2 mouse no pre conf...

Page 19: ... system by pressing and releasing the left Ctrl key then the F12 key Figure 5 a Select Computer and press Enter Figure 7 b Select the computer to change the default keyboard and or mouse type and then select the keyboard or mouse field for the selected computer and press Enter A selection box will display listing the supported keyboard or mouse types c Select the correct keyboard or mouse type for...

Page 20: ... return to the main menu f Save the changes and EXIT Figure 14 This completes the basic installation for a single Unit You can switch to any of the attached computers from the keyboard by pressing and releasing the left control Ctrl key typing in the computer port number to switch to and press Enter You can also switch to a computer by displaying the Computer select menu left control Ctrl key then...

Page 21: ...ervSwitch Console Plus model KVM stations on expanded units is not recommended access conflicts can occur The BUS installation procedure is very similar to the single Unit installation with the addition of connecting the expansion cables and changing two configuration parameters the Starting computer number and the Maximum computers number All Units in the system must have an expansion card s with...

Page 22: ...mber of CPU ports on all units If your system consists of 10 ServSwitch Console Plus Units each with 16 CPU ports the Maximum computers number would be 160 The Maximum computers value must be entered from a KVM station and when saved this value is propagated to all connected Units Connecting the expansion units The installation steps below are for all ServSwitch Console Plus models NOTE Expansion ...

Page 23: ...u select Save and press Enter A YES NO choice box will display Select YES and press Enter to save the change 5 The next item is to connect the Units in a BUS configuration and verify that communication between the Units is established To do this call up the System status display by pressing and releasing the left control Ctrl key then the F12 key 6 Select Status from the Main menu and press Enter ...

Page 24: ...s CPU port by pressing and releasing the left control Ctrl key type in the CPU port number then press Enter This connects the KVM station to that CPU port 12 Boot the computer you should see the boot up sequence on the KVM monitor If no video is seen see the troubleshooting section 13 Connect other KVM stations if needed to the ServSwitch Console Plus switches and verify they operate properly See ...

Page 25: ...e proceeding 19 Switch the KVM station to the next sequential CPU port as explained in step 15 and perform steps 16 18 for this computer and for the remaining computers When all computers are connected to the ServSwitch Console Plus switches and functioning properly the basic installation of a BUS configuration is complete The KVM station connected to ServSwitch Console Plus switch 1 can switch to...

Page 26: ...a BUS configuration with the exception of removing jumper JP1 on the expansion cards on two Units and adding an expansion cable s from the first Unit to the last Unit This additional expansion cable s from the first Unit to the last Unit creates the RING All Units must be equipped with an expansion card s A KVM station on Unit 3 can access all computers A KVM station on Unit 2 can access all compu...

Page 27: ...ion card on Unit 1 and the other switch that divide the RING into equal distances and remove jumper JP1 See Figure 1 then replace the expansion cards cables and apply power to the two ServSwitch Console Plus switches that jumper JP1 was removed All other ServSwitch Console Plus switches should have power off at this time 4 Make sure a KVM station is connected to ServSwitch Console Plus 1 5 Turn on...

Page 28: ...tation connected to any ServSwitch Console Plus switch can connect to any computer in the RING Other configuration parameters can be set up for the system computers KVM stations users profiles groups and languages See the Configuration menu section for instructions on setting up these items These installation steps are a guideline for installing multiple switches in a RING topology Following these...

Page 29: ...ormation selection computer access Access Mode Share Scan Logout To display the main menu press and release the left control key then press the F12 key To navigate through the menu system use the arrow keys to select the configuration menu needed and press Enter When you press Enter that menu will display an input box will display for a new value or a list of supported choices will display Enter o...

Page 30: ...system computers KVM users profiles groups and languages To display the Main menu press and release the left control Ctrl key then the F12 key The main menu will display on top of a currently connected computers video If no computer is connected to supply the video the display s background is black The text box at the bottom of the menu screen provides a brief explanation of the menu option select...

Page 31: ...unit Figure 6 Configure system menu System settings selections Configure password Default no password The Configure password selection is used to add a new or change an existing password This password prevents unauthorized access to the configuration menus Passwords are case sensitive 8 characters max To create of change a password select Configure password and press Enter An input box will displa...

Page 32: ...ximum computers Default 64 The Maximum computers value is calculated by counting the number of CPU ports on all switches This value must be entered from KVM station 1 before all Units are connected in an expansion topology When saved this value is propagated to all connected Units To enter the Maximum computers value select it and press Enter An input box will display to enter the maximum computer...

Page 33: ...cheme and press Enter The menu color schemes choices are n Night Sky cyan magenta white and blue n Tuxedo black red and white n Aquarium yellow magenta blue cyan and white n Forest green black cyan and blue Screen saver Default Weaving A screen saver reduces monitor burn in and adds an additional level of security The screen saver automatically activates when there is no keyboard or mouse activity...

Page 34: ...tatus box position select it from the menu and press Enter Use the arrow keys to position the status box anywhere on the screen and press Enter when the desired position is reached Do not set the screen position off the visible screen area This could cause rainbows or bars of shaded video Valid position ranges are Horizontal 0 64 Vertical 0 99 Fadeout seconds Default 5 seconds Sets the amount of t...

Page 35: ...onfigure computer menu allows you to change each selected computers name keyboard and mouse types The left column is the logical location port This value is not user changeable Computer name Default Computer x To change the computer name select it from the menu and press Enter An input box will display to enter a new computer name Type in the new name and press Enter Names can be 16 characters in ...

Page 36: ...erial support 4800 Baud rate n Serial 2400 N 8 1 Serial support 2400 Baud rate n Serial 1200 N 8 1 Serial support 1200 Baud rate n Serial 600 N 8 1 Serial support 600 Baud rate n Serial 300 N 8 1 Serial support 300 Baud rate n Serial 110 N 8 1 Serial support 110 Baud rate n Serial 50 N 8 1 Serial support 50 Baud rate Mouse Default PS 2 To change the mouse type for a selected computer use the up do...

Page 37: ...ters The ID column indicates the physical location port the KVM is connected to The BUS column is the KVM video bus number These values are not user changeable KVM name Default KVM Station 1 To change the KVM name select it from the menu and press Enter An input box will display to enter a new KVM name Type in a new name and press Enter KVM names can be 16 characters in length case sensitive Name ...

Page 38: ...art up or login and press Enter User Default User 1 This field is used to assign a specific user to a KVM station To change the user first select the KVM station then select the user field and press Enter A selection box will display a list of user names followed by Login Select the user to assign to the selected KVM station and press Enter Use the page up down keys to display more users If Login ...

Page 39: ... a name assign an access password and assign a specific profile to the user Duplicate names are acceptable however all persons using the same user name will have the same access rights User name Default User x where x 1 to 80 To change a user name select it and press Enter An input box will display Type in a new user name 8 characters max case sensitive and press Enter Password Default no password...

Page 40: ... access to the computers To change an assigned profile for a selected user first select the user then select the profile to change and press Enter A selection box will display listing the profiles available Select the profile to assign to the selected user and press Enter Use the page up down keys for more profiles Profiles are defined on the Configure profile menu ...

Page 41: ...cters Figure 10 Configure profile menu The configure profile menu is used to assign computer access levels modes share scan and logout times Name Default Profil x where x 1 to 80 The profile name can be changed to any name up to 8 characters in length The name can be a specific user a group of users within a department a business department or any name that defines the profile To change the profil...

Page 42: ...file then the Share to change and press Enter An input box will display Type in a new share value in seconds and press Enter Valid share values are 0 to 9999 seconds The share value is only valid if the profile mode is share See Appendix F Scan Default 5 seconds When a user invokes the scan function this feature sets the time the video is displayed before switching to the next sequential computers...

Page 43: ... group name can only access the computers within that group It they try to access a computer that is not within the assigned group the error Not in access group will display in the connect box The left computer column displays the computer names To change a group name select it and press Enter This menu is an array of groups x and computers y Moving the arrow key to the right from one plus to anot...

Page 44: ...The language options are g English g Francais g Deutsch g Espanol g Italiano g Portugues Italiano and Portugues languages are available on request ServSwitch Console Plus version MX24 Copyright 1990 2003 Main Menu Configure System Computer KVM User Profile Group Language Status Save Exit Use up down arrow keys to choose selection then press the Enter key or the Escape key to exit Language which wi...

Page 45: ...ol when monitoring expanding troubleshooting or reconfiguring a system The status screen displays reported information from all CPU cards in the system Computers Indicates the CPU port numbers for a given CPU card Highlighted computer numbers are the total computer ports in the system Power Each CPU card represents 4 CPU ports These ports are represented by the four squares The CPU ports are Left ...

Page 46: ...s the type of keyboard and mouse detected if a KVM station is attached to this CPU card CPU Displays the computer number currently selected by the KVM station User Displays the users name that is currently accessing the system Status Displays the most recent connect or disconnect status for the KVM station on this CPU card ...

Page 47: ...m all systems prior to saving any configuration changes To save the settings select save and press Enter The unit will check and display how many CPU cards in the system to update This is the total number of CPU cards RS232 ports in the system not counting the one the KVM station is connected to Total boards 1 A YES NO selection box will display Choose YES to save the changes to flash memory on al...

Page 48: ...ensitive and are shown in upper or lower case for clarity only Do not use the SHIFT key or the numeric keypad to enter any commands Ctrl in Table 1 s Key Sequence column is a press and release function of the left Ctrl key Keyboard commands Command Key Sequence Description Main Menu Ctrl F12 Displays main menu CPU List Ctrl Esc Displays CPU selection list Direct CPU connect Ctrl n Enter Connects d...

Page 49: ...ID is validated you can then type in your password and press Enter If the password is validated the KVM station can be accessed A user may login with the same user ID and password at more than one KVM station Both the User ID and password are case sensitive Figure 15 Login screen Once you have access to a KVM station you can switch to any of the connected computers provided your security profile a...

Page 50: ...e 17 Connection successful message Computer select menu 1 Mail server 2 NT Server 1 3 NT server 2 4 NT server 3 5 Inventory 1 6 Inventory 2 7 Sales 8 Marketing 9 Engineering 10 Computer 10 11 Computer 11 12 Computer 12 13 Computer 13 14 Computer 14 15 Computer 15 16 Computer 16 F1 Sort F2 Status Status Mail server Connection successful to NT Server On Admin Share mode ...

Page 51: ...ce when your tasks on a computer are complete to logout from the computer especially if you are in the private mode To Logout of a KVM station press and release the left control Ctrl key then the L key If the KVM station does not require a login disconnect from the computer when your tasks are complete by pressing and releasing the left control Ctrl key then the Q key Status Control Room 5 Connect...

Page 52: ... use the left arrow key and select the keyboard field for the selected computer and press Enter A selection box will display listing the supported choices Use the up down arrow keys and select the serial baud rate to configure the CPU port for and press Enter Save the changes to flash memory Once saved that CPU port is configured for serial support See Figure 20 Configure Computer Computer name Ke...

Page 53: ...ate a VT220 terminal You can also use the KVM station in a standard TTY mode which will automatically scroll incoming data The example below shows a typical screen from a UNIX computer The data is shown in a standard 24 x 80 area with two status lines The first line shows the current KVM station name user name connect mode and computer name The second line shows the command functions available The...

Page 54: ...able Attach the serial cable from the RS232 port 1 bottom right RJ12 connector to the COM port on your computer This COM port must be the same communication port HyperTerminal or your communication software is configured for Setting up Windows HyperTerminal The following instructions are using Windows 95 98 the instructions may be different for other operating systems Start the Windows HyperTermin...

Page 55: ...le Plus by clicking on the Disconnect ICON Change the baud rate on your terminal or computers communication program from 9600 set previously to 57 600 Re connect by clicking on the Call ICON Cycle power on the unit press the space bar and the serial option menu will display and should be legible The serial menu Figure 21 enables you to perform certain configuration settings and perform flash upgra...

Page 56: ... s baud rate matches the new setting You must change or verify that the computer s baud rate matches the ServSwitch Console Plus baud rate If you are using Windows HyperTerminal on your computer first disconnect from the ServSwitch Console Plus switch by clicking on the HyperTerminal disconnect ICON Change the baud rate to match the switch s baud rate and then connect to the ServSwitch Console Plu...

Page 57: ...ill display Updating the firmware or kernel programs does not change any of the custom settings that have been made You may receive one of the following errors during the file transfer function checksum error record error or data error These messages are followed by These error messages may be caused by any of the following items n Corrupted firmware upgrade file n Loose or defective RS232 cable n...

Page 58: ...s after choosing option 4 or 5 for the program to propagate to the other cards in the system Option 6 Reset to Factory Defaults This CPU card only NOTE Before resetting any CPU card to factory defaults note the starting computer number listed on the Serial menu Option 1 When resetting a CPU card to factory defaults this number will be set to one 1 and must be changed back to the original value by ...

Page 59: ...e following message appears When the flash memory is updated the following message is displayed Option 8 Exit Restart the Unit Selecting option 8 exits the serial option menu The ServSwitch Console Plus switch will reinitialize and the diagnostic check will run After the diagnostic check finished the Unit is ready to use with its new configurations If there are more configurations needed hit the s...

Page 60: ...hem n Use only power cords power transformer and connection cables designed for this Unit n Use only a grounded three wire electrical outlet n Keep objects that might damage this Unit and liquids that may spill clear from this Unit Liquids and foreign objects might come in contact with voltage points that could create a risk of fire or electrical shock n Operate this Unit only when the cover is in...

Page 61: ... you have understood the hazardous conditions and have taken appropriate steps Grounding These are Safety Class I products and have protective earthing terminals There must be an un interruptible safety earth ground from the main power source to the product s input wiring terminals power cord or supplied power cord set Whenever it is likely that the protection has been impaired disconnect the powe...

Page 62: ...d a CPU cable attached n Incompatible or old mouse driver being used Update mouse driver Can t switch computer port from keyboard n Power to the ServSwitch Console Plus was removed for less than three seconds possibly causing keyboard to lock up Detach and reattach keyboard n The mode of the keyboard does not match that of the computer Issue the mode command usually 1 for IBM PS 2s and 2 for all o...

Page 63: ...resolution and distance match Appendix I Video Quality Chart Upgrade cable if necessary Video not synchronized or wrong color n Cable is loose Re seat cable n Wrong computer CPU cable used If you have a 9515 9517 9518 XGA mono or similar monitor you must use special cables or adapters n Cable is defective Try using cable from another computer CPU If problem goes away cable is defective n Port on t...

Page 64: ... time seconds 1200 seconds Background color Cyan Text color Black Fadeout 5 seconds Computer Computer name Computer x Keyboard PC mode 2 Mouse PS 2 KVM Name KVM Station 1 Resolution 640x480 60Hz Start 0 User N A from user menu User User name User x x 1 80 Password None Profile N A from profile menu Profile Name Profil x x 1 80 Access N A from group menu Mode Share Share 2 seconds Scan 5 seconds Lo...

Page 65: ... RJ12 Power IEC 320 CPU KVM DB25F Expansion DB15M F RS232 RJ12 Video bandwidth 250 MHz 100 MHz Video sync Accepts HV composite and sync on green Accepts HV composite and sync on green Chassis Electro galvanized steel black powder coated Electro galvanized steel black powder coated Controls Lighted power On Off switch Lighted power On Off switch Indicators LEDs Power 4 16 select 4 16 CPU Power LEDs...

Page 66: ...e video Kbd mouse to DB25M Part number Description PC Models EHN041 nnnn CPU DB25M to HD15M VGA Video only EHN044 nnnn KVM DB25M to HD15F VGA Video only EHN052 nnnn KVM DB25M to HD15F DIN5 DB9 AT style EHN151 nnnn CPU DB25M to HD15F PS2 Kbd PS2 mouse EHN151A nnnn CPU DB25M to HD15F PS2 Kbd PS2 mouse Audio EHN154 nnnn KVM DB25M to HD15F PS2 Kbd PS2 mouse EHN154A nnnn KVM DB25M to HD15F PS2 Kbd PS2 ...

Page 67: ...le specifies a group without access to this computer Connect to another computer use another group or include the computer in the user s group Out of Range Attempt to connect to a computer with a number greater than the maximum computer parameter Connect to a computer with a lower number than the maximum or reconfigure all Units with a higher maximum computer number Unknown Computer Attempt to con...

Page 68: ...he period specified in the logout configuration parameter Re connect to the CPU Unknown Computer Internal error occurred during disconnect process Cycle power on one or more Units Unknown Reason Internal error occurred during disconnect process Cycle power on one or more Units User Request A logout CTRL L or disconnect CTRL Q command disconnected a user None Video Path Cancel A KVM station on anot...

Page 69: ...witch to switch KVM port on ServSwitch Console Plus 1 and KVM port on ServSwitch Console Plus 3 As long as all KVM users only connect to the computers that are attached to their local ServSwitch Console Plus they can operate with no conflicts If a user tries to connect to a computer on a different ServSwitch Console Plus switch and a user is already connected the video path is canceled and the Ser...

Page 70: ...nd you will be granted access This does not delete the password only bypasses the function 3 Power on the ServSwitch Console Plus with the jumper in place 4 Call up the main menu select System and press Enter 5 Select Configure password from the configure system menu and press Enter 6 Enter a new configuration password and press Enter 7 Save the new configuration password from the Main Menu 8 With...

Page 71: ...rdware type reporting will show the following KV101A will report MP2X8E KV102A will report MP2X8E KV103A will report MP2X16E Welcome to ServSwitch Console Plus Power on diagnostics Kernel version KX21U Overlay version 052B Kernel program Good Static ram Good Hardware type MP2X8E Configuration Good Board number 1 Communication ID 1 Communication Good Local CPU ports 8 Program version MX24 Main prog...

Page 72: ... than GOOD terminates the diagnostic sequence indicating a hardware failure Board number Indicates Unit slot number 1 4 of the KVM or serial port where the diagnostics are reported Communication ID Indicates network board number 1 256 of the KVM or serial port where the diagnostics are reported Communication Reports results of communications test among all the boards in the network Local CPU ports...

Page 73: ...are file from the bottom board s serial port using the serial parameters 9600 N 8 1 Connect the serial cable supplied with the ServSwitch Console Plus as described in the Serial Port section start a terminal emulator and transfer the file using an ASCII file transfer protocol Kernel is bad load new kernel through serial port The unit waits to receive a kernel or main firmware file from the bottom ...

Page 74: ...e details Resolution Video distance capability 75Hz 5 10 20 35 50 75 100 640x480 Z4 C4 Z4 C4 Z4 C4 Z3 C4 C4 C4 C4 800X600 Z4 C4 Z4 C4 Z4 C4 Z3 C4 C4 C4 C4 1024x768 Z4 C4 Z4 C4 Z4 C4 Z3 C4 C4 C4 C3 1280x1024 Z4 C4 Z3 C4 Z3 C4 Z3 C3 C3 C3 C2 1600x1200 Z3 C4 Z3 C3 Z2 C3 C3 C3 C2 C2 Z C Standard cabling Coax cabling 4 Perfect or near perfect unable to easily detect defects in screen 3 Very acceptable ...

Page 75: ...ighten the screws used to mount the Unit to the mounting brackets The following general guidelines should be observed when installing your Unit into a rack a The ServSwitch Console Plus is designed to work in an ambient temperature of 0ο C to 45ο C 32ο F 113ο F b Do not block power supply vents or otherwise restrict airflow when rack mounting this Unit c Mechanical loading of the rack should be co...

Page 76: ...APPENDICES 75 Appendix K Rack mount illustration ...

Page 77: ...SERVSWITCH CONSOLE PLUS 76 ...

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