Black Box ICOMP, User Manual

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Monitoring and Managing Connections
3.2 System Status
The Status page shows the current live system status.
An example system Status page is shown below:
If the following message is shown:
Please review and check the following:
If Microsoft
®
Excel
®
functionality is required, please ensure the ' 2007 Office System Driver: Data Connectivity
Components ' component is downloaded from Microsoft
®
and installed. Please reboot the system to apply the
changes, even if not explicitly requested to do so.
Please ensure anti-virus and firewall software is set to allow the iCompel Data Engine to communicate with the
iCompel Data Engine Service. The Connection Manager application will attempt to open an IP socket on local host
to the iCompel Data Engine Service to determine the live service status.
3.3 Monitoring Active Connections
The Active page shows the live and current status for all Active Connections.
The following status fields are shown.
Status . Graphically indicates the last execution status. The status may be:
Successfully executed.
Failed to execute. The Last Status column will indicate the reason.
Unknown. Unknown means the Service Manager was unable to obtain the status from the
Connection Service .