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SYSTEM MESSAGES 

ENABLE SYSTEM MESSAGES

Tick to allow the creation of status and error messages by the Agility Zero U Transmitter.

SEND SYSTEM MESSAGES TO REMOTE LOG SERVER

Choose this option to send the system messages to a remote server via the network. Provide the IP address of a suitable server 
here also.

Note: Agility units use the User Datagram Protocol (UDP) for all Syslog traffic. 

STORE SYSTEM MESSAGES IN UNIT

When ticked, this option will store system messages within the memory of the Agility Zero U Transmitter. Click the 

View 

messages

 button to view the list or the 

Clear messages

 button to delete the list.

UPDATE NOW

Click to save and implement any changes that you make. 

TO GET HERE

1 

Connect your computer to the network port

 on the front panel.

2  Run a web browser and enter the IP address of the unit: 

http://169.254.1.33 

If the address is unknown, perform a 

manual factory reset

.

3  If necessary, click the 

System Messages

 link.

Summary of Contents for Agility Zero-U ACR500DP-T

Page 1: ...USER GUIDE ACR500DP T ACR500DV T AGILITY ZERO U TRANSMITTER 24 7 TECHNICAL SUPPORT AT 1 877 877 2269 OR VISIT BLACKBOX COM ...

Page 2: ...demarks of BB Technologies Inc Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners We re here to help If you have any questions about your application or our products contact Black Box Tech Support at 877 877 2269 or go to blackbox com and click on Talk to Black Box You ll be live with one of our technical experts in less than 60 seconds ...

Page 3: ...case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emis sion from digital apparatus set out in the Radio Interf...

Page 4: ...breros o gabinetes que impidan el flujo de aire por los orificios de ventilación 10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación o como se ind...

Page 5: ... 4 5 Performing an upgrade 15 CHAPTER 5 OPERATION 16 5 1 Status indicators 16 5 2 Resetting 17 APPENDIX A CONFIGURATION PAGES 19 System Configuration 20 Video Configuration 22 USB Settings 24 Security 25 iPath Manager 26 System Messages 27 Statistics 28 Firmware Upgrade 28 Reboot 29 About 29 APPENDIX B DIMENSIONS 30 APPENDIX C TIPS FOR SUCCESS WHEN NETWORKING 31 C 1 Summary of steps 31 C 2 Choosin...

Page 6: ...CE FCC Hardware Compatibility All computers with DVI D or DisplayPort digital video and USB interfaces Software Compatibility Operates with all known software and operating systems including Windows Linux Unix BSD all Sun OS all Mac OS NetWare etc Operating Temperature 32 to 104 F 0 to 40 C CHAPTER 1 SPECIFICATIONS ...

Page 7: ...developed the Black Box iPath Manager to allow comprehensive and secure central control of all Agility units and users One to many configuration Using multicast techniques an unlimited number of remote units can receive video and audio data streams from a single local unit A maximum of thirteen concurrent USB inputs via multiple remote units are permitted to a single local unit Agility RX Agility ...

Page 8: ... remote unit is attached to your peripherals WWW BLACKBOX COM Status indicators page 16 Black USB plug provides USB signals plus power if the external power adapter is not present Red USB plug provides power only when the external power adapter is not present DVI D or DisplayPort connector input page 9 Ethernet port page 9 Optional external power input page 10 Reset button page 11 page 10 Cable ti...

Page 9: ...it Ethernet port is located on the front panel For direct links via Ethernet cable the length of cable should not exceed 100 metres 328 feet Network cables used for connections may be category 5 5e 6 or 7 twisted pair cable The Agility Zero U Transmitter has an autosensing capability on its network interfaces so for direct point to point connections no crossover Ethernet cable is required TO LINK ...

Page 10: ...never the external power adapter is attached and operating then power will be taken from it rather than the USB plugs There is no problem if the red USB plug remains connected while the power adapter is used This is summarized as follows Power Black Red adapter USB USB Power sourcing behavior û ü ü Power taken from both USB plugs ü ü û Power taken from power adapter only ü ü ü Power taken from pow...

Page 11: ...ed by an Black Box iPath Manager the Black Box iPath Manager must be running firmware version 4 7 or above IMPORTANT When using Black Box iPATH to configure Agility units it is vital that all units that you wish to locate and control are set to their factory default settings Otherwise they will not be located by the Black Box iPath Manager If necessary perform a factory reset on each Agility unit ...

Page 12: ...ion utility allows you to perform many important functions Please see Appendix A TO CONNECT A COMPUTER TO ACCESS THE CONFIGURATION UTILITY 1 Connect a CAT 5 5e 6 or 7 link cable to the network port on the front panel The port automatically configures itself so no cross over cable is required but is supported if you do use one 2 Connect the other end of the link cable directly to the network port o...

Page 13: ...lt IP address of the Agility Zero U Transmitter 169 254 1 33 Note If the IP address of the Agility Zero U Transmitter has been changed and is not known providing it is appropriate to do so perform a manual factory reset to restore the default address The opening page of the Agility configuration utility should be displayed Use the menu options to choose the required configuration page You can find...

Page 14: ... new primary image see Performing an upgrade shown right TO RESTORE THE BACKUP FIRMWARE IMAGE 1 Power on the Agility Zero U Transmitter 2 Use a narrow implement e g a straightened out paper clip to press and hold the recessed reset button for roughly ten seconds until the indicators flash green red 3 Release the reset switch The Agility Zero U Transmitter will switch to the backup firmware image O...

Page 15: ...ansmitter and a computer via a network see Browser based configuration utility section for details 3 Run a web browser on your computer and enter the IP address of the Agility Zero U Transmitter to be upgraded 4 Click the Firmware Upgrade link Within the Firmware Upgrade page click the Choose File button In the subsequent file dialog locate the downloaded upgrade file check that the file is correc...

Page 16: ...tus indicators Off No power Green Operating Video USB and network link all present Orange Operating But video USB and or network link missing Red momentarily Unit is booting up or consistently Unit has failed try rebooting Red green flashing Unit is in backup mode Blue Factory reset has been activated Red blue flashing Unit is in upgrade mode Fast green flash Unit is in identify mode see page 20 N...

Page 17: ...d reboot more than 15s blue The backup firmware version has no video or USB functionality Once invoked you will need to load an upgrade file to restore normal operation see page 14 TO RESET THE AGILITY ZERO U TRANSMITTER 1 Power on the Agility Zero U Transmitter 2 Use a narrow implement e g a straightened out paper clip to press and hold the recessed reset button The status indicators will immedia...

Page 18: ...69 This chapter contains a variety of information including the following Appendix A Configuration pages Appendix B Dimensions Appendix C Tips for success when networking Agility units Appendix D Troubleshooting Appendix E Glossary Appendix F Open source licenses Appendix G Safety information APPENDICES ...

Page 19: ...2269 This section covers the browser based configuration utility for the Agility Zero U Transmitter There are ten pages titled as follows System Configuration Video Configuration USB Settings Security iPath Manager System Messages Statistics Firmware Upgrade Reboot About APPENDIX A CONFIGURATION PAGES ...

Page 20: ... 877 877 2269 SYSTEM CONFIGURATION TO GET HERE 1 Connect your computer to the network port on the front panel 2 Run a web browser and enter the IP address of the unit http 169 254 1 33 If the address is unknown perform a manual factory reset 3 If necessary click the System Configuration link ...

Page 21: ...eway address is 0 0 0 0 FORCE MULTICAST By default the Agility Zero U Transmitter will use unicast transmission when only a single remote unit is connected This would then be upgraded to multicast when one or more other remote units are added By ticking this option the Agility Zero U Transmitter will always use multicast This option should be ticked for most installations as it provides the most e...

Page 22: ...1 877 877 2269 VIDEO CONFIGURATION TO GET HERE 1 Connect your computer to the network port on the front panel 2 Run a web browser and enter the IP address of the unit http 169 254 1 33 If the address is unknown perform a manual factory reset 3 If necessary click the Video Configuration link ...

Page 23: ...eature increases the frame rate and eliminates unnecessary network traffic by ignoring the color dithering where it occurs If the video source is not noisy or dithered then you can switch off Magic Eye to enable full color accuracy USE DEFAULT DDC AND CHOOSE DEFAULT DDC When the Use Default DDC option is unticked the Agility Zero U Transmitter will use the EDID that is reported by the monitor conn...

Page 24: ...tself as a 13 or a 7 port USB hub Some USB hosts are only able to support 7 port USB hubs If this option is set to 7 then only 7 USB devices are supported by the PC RESERVED PORT RANGE For some devices e g touch screens you may wish to ensure that they are always reported to the same USB port number so that the USB driver will always find the device This option allows you reserve up to 8 ports for...

Page 25: ...n is enabled if the remote unit at the other end of the link has always on selected otherwise it is disabled Note video data is never encrypted SECURE WEB PAGES WITH PASSWORD When ticked this option enables https security so that the configuration pages are only accessible to the admin user with a password CHANGE CONFIRM PASSWORD These options allow you to change the admin password for the system ...

Page 26: ...ontrol of this local unit When the button is clicked the Agility Zero U Transmitter will be rebooted to allow the iPath Manager to discover and control it TO GET HERE 1 Connect your computer to the network port on the front panel 2 Run a web browser and enter the IP address of the unit http 169 254 1 33 If the address is unknown perform a manual factory reset 3 If necessary click the iPath Manager...

Page 27: ...Agility units use the User Datagram Protocol UDP for all Syslog traffic STORE SYSTEM MESSAGES IN UNIT When ticked this option will store system messages within the memory of the Agility Zero U Transmitter Click the View messages button to view the list or the Clear messages button to delete the list UPDATE NOW Click to save and implement any changes that you make TO GET HERE 1 Connect your compute...

Page 28: ...zation purposes When you enable this option you will first be presented with a pop up from which you can choose which aspects you would like to graph Data throughput various packet rates and or frame rates SUBMIT Click this button after ticking the above checkbox to plot the chosen statistics on a pop up graph FIRMWARE UPGRADE UPGRADE Use this page to upgrade the main or backup firmware image on t...

Page 29: ... SUPPORT 1 877 877 2269 REBOOT REBOOT Use this page to perform a reboot or a factory reset Please see the section Manual factory reset for details ABOUT ABOUT This page displays key information about the Agility Zero U Transmitter that may be requested by Black Box Technical Support ...

Page 30: ...7 877 2269 BLACKBOX COM NEED HELP LEAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 1 97 50mm 4 x M3 holes 2 95 75mm 0 91 23mm 4 33 110mm 1 3 33mm 2 2 56mm 0 98 25mm 0 2 5mm APPENDIX B DIMENSIONS ...

Page 31: ...ular look for the following Gigabit 1000Mbps or faster Ethernet ports Support for IGMP v2 or v3 snooping Support for Jumbo frames up to 9216 byte size High bandwidth connections between switches preferably Fiber Channel Look for switches that perform their most onerous tasks e g IGMP snooping using multiple dedicated processors ASICS Ensure the maximum number of concurrent snoopable groups the swi...

Page 32: ...VI replacements Converters cause ServSwitch Agility local units to massively increase data output Wherever possible create a private network C 3 1 THE RECOMMENDED LAYOUT The layout shown in Figure B 1 below has been found to provide the most efficient network layout for rapid throughput when using IGMP snooping Figure B 1 Recommended layout for networking ServSwitch Agility units where IGMP snoopi...

Page 33: ...xels e g 2048 x 1152 ensure that Jumbo Frames are enabled on all switches Choose an appropriate forwarding mode on all switches Use Cut through if available otherwise Store and forward Optimize the settings on the ServSwitch Agility local units If moving video images are being shown frequently then leave Frame Skipping at a low percentage and instead reduce the Peak bandwidth limiter Where screens...

Page 34: ... by an Agility unit but the network switches have not been configured to use jumbo frames the switches will attempt to break the large packets down into standard packets This process introduces a certain latency and could be a cause for dropped packets One or more Agility units may be using an old firmware version Firmware versions prior to v2 1 exhibited an issue with the timing of IGMP join and ...

Page 35: ...support Apple Mac with ATI graphics Enable the Magic Eye dither removal feature Windows PCs If you suspect these issues with PC s contact technical support for assistance Replace old VGA adapters on host computers with DVI video cards PROBLEM MY MONITOR IS DISPLAYING A PINK SCREEN It is possible that the source computer and Agility local unit are sending a high resolution Dual Link signal in respo...

Page 36: ...panning Tree Protocol STP enabled but do not also have portfast enabled on the ports to which Agility units are connected Without portfast enabled Agility units will all be assigned the same zero config IP address at reboot and Black Box iPATH will only acquire them one at a time on a random basis You can easily tell whether portfast is enabled on a switch that is running STP When you plug the lin...

Page 37: ...multicast data ServSwitch Agility units make use of IGMPv2 when performing multicasts to ensure that no unnecessary congestion is caused E 1 2 IGMP SNOOPING The IGMP messages are effective but only operate at layer 2 intended for routers to determine whether multicast data should enter a subnet A relatively recent development has taken place within the switches that glue together all of the hosts ...

Page 38: ...o frames or Jumbo packets offer advantages for ServSwitch Agility units when transmitting certain high resolution video signals across a network This is because the increased data in each packet reduces the number of packets that need to be transferred and dealt with thus reducing latency times The main problem is that for jumbo frames to be possible on a network all of the devices on the network ...

Page 39: ... the switch is more likely to locate and discard faulty packets that are fragmented due to collisions with other data packets Adaptive switches automatically choose between the above methods Usually they start out as a cut through switches and change to store and forward or fragment free methods if large number of errors or collisions are detected So which one to choose The Cut through method has ...

Page 40: ...rate at either Layer 2 or Layer 3 The job of any network switch is to receive each incoming network packet strip away only the first few wrappers to discover the intended destination then rewrap the packet and send it in the correct direction In simplified terms the wrapper that is added at Layer 2 by the sending system includes the physical address of the intended recipient system i e the unique ...

Page 41: ...version number This offer is valid to anyone in receipt of this information This product includes binaries that are derived from the open source community The modules listed below are licenced under the GNU Lesser General Public License v2 1 and must be provided in source form on request kmod libdaemon avahi libgpg error nettle libgcrypt gnutls libmicrohttpd In addition to the GPL modules listed t...

Page 42: ...ase contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SO...

Page 43: ...ve copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouine...

Page 44: ...D WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPT...

Page 45: ... Additional license notices for Libgcrypt org This file contains the copying permission notices for various files in the Libgcrypt distribution which are not covered by the GNU Lesser General Public License LGPL or the GNU General Public License GPL These notices all require that a copy of the notice be included in the accompanying documentation and be distributed with binary distributions of the ...

Page 46: ...CULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL INTEL CORPORATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGL...

Page 47: ... authorization from the X Consor tium end_quote Public domain For files cipher arcfour amd64 S begin_quote Author Marc Bevand bevand_m at epita fr Licence I hereby disclaim the copyright on this code and place it in the public domain end_quote OCB license 1 For files cipher cipher ocb c begin_quote OCB is covered by several patents but may be used freely by most software See http web cs ucdavis ed...

Page 48: ...er or that takes the form of a computer readable medium storing such software Software Implementation does not include for example application specific integrated circuits ASICs field programmable gate arrays FPGAs embedded systems or IP cores 1 5 Open Source Software means software whose source code is published and made available for inspection and use by anyone because either a the source code ...

Page 49: ...T ORY OR OTHERWISE INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE MERCHANTIBILITY FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT IN NO EVENT WILL LICENSOR BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN CONTRACT TORT OR OTHERWISE ARISING FROM OR RELATED TO ANY USE OF THE LICENSED PATENTS INCLUDING WITHOUT LIMITATION DIRECT INDIRECT INCIDENTAL CONSEQUENTIAL PUNITIVE OR SPECIAL ...

Page 50: ...he Institute of Electrical and Electronics Engineers and the American National Standards Committee X3 on Information Processing Systems have given us permission to reprint portions of their documentation In the following statement the phrase this text refers to portions of the system documentation Portions of this text are reprinted and reproduced in electronic form in the second BSD Networking So...

Page 51: ... with the distribution 3 The name of the author may not be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE AUTHOR AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR ...

Page 52: ...tain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 The names of the authors may not be used to endorse or promote products derived from this software without spe...

Page 53: ... missing inet_aton c Copyright c 1995 1996 1997 Kungliga Tekniska Högskolan Royal Institute of Technology Stockholm Sweden missing inet_ntop c Copyright c 1995 1996 1997 Kungliga Tekniska Högskolan Royal Institute of Technology Stockholm Sweden missing inet_pton c Copyright c 1995 1996 1997 Kungliga Tekniska Högskolan Royal Institute of Technology Stockholm Sweden Module dhcp Copyright c 2004 2017...

Page 54: ...are 1992 2015 Permission to use copy modify and distribute this software and its documentation for any purpose with or without fee is hereby granted provided that the above copyright notice appears in all copies and that both the copyright notice and this permission notice appear in supporting documentation and that the name University of Delaware not be used in advertising or publicity pertaining...

Page 55: ...ABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The following individuals contributed in part to the Network Time Protocol Distribution Version 4 and are acknowledged as authors of this work 1 1 Takao Abe takao_abe xurb jp Clock driver for JJY receivers 2 2 Mark Andrews mark_andrews isc org Leitc...

Page 56: ... Poul Henning Kamp phk FreeBSD ORG Oncore driver Original author 28 30 Frank Kardel 31 kardel at ntp dot org PARSE GENERIC driver 14 reference clocks STREAMS modules for PARSE support scripts syslog cleanup dynamic interface handling 29 32 Johannes Maximilian Kuehn kuehn ntp org Rewrote sntp to comply with NTPv4 specification ntpq saveconfig 30 33 William L Jones jones hermes chpc utexas edu RS 60...

Page 57: ...ort 50 54 Michael Shields shields tembel org USNO clock driver 51 55 Jeff Steinman jss pebbles jpl nasa gov Datum PTS clock driver 52 56 Harlan Stenn harlan pfcs com GNU automake autoconfigure makeover various other bits see the ChangeLog 53 57 Kenneth Stone ken sdd hp com HP UX port 54 58 Ajit Thyagarajan ajit ee udel edu IP multicast anycast support 55 59 Tomoaki TSURUOKA tsuruoka nc fukuoka u a...

Page 58: ...tained within power adapter No user serviceable parts within power adapter do not dismantle Plug the power adapter into a socket outlet close to the module that it is powering Replace the power adapter with a manufacturer approved type only Do not use the power adapter if the power adapter case becomes damaged cracked or broken or if you suspect that it is not operating properly If you use a power...

Page 59: ... COPYRIGHT 2018 BLACK BOX CORPORATION ALL RIGHTS RESERVED NEED HELP LEAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 877 877 2269 blackbox com ACR500 rev 1 0 RC2 ...

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