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LOC REM VNC 100 LNK PWR

BLACK BOX

724-746-5500

Wizard IP

ServSwitch

™

Wizard IP

USER GUIDE



NETWORK SERVICES

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or fax

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Mailing address:

Black Box Corporation

, 1000 Park Drive, Lawrence, PA 15055-1018

Web site:

www.blackbox.com

• E-mail:

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CUSTOMER

SUPPORT

INFORMATION

JANUARY 2006

ACR2004A

Summary of Contents for ACR2004A

Page 1: ...ee in the U S Call 877 877 BBOX outside U S call 724 746 5500 FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com CUSTOMER SUPPORT INFORMATION JANUARY 2006 ACR2004A ...

Page 2: ...d IP in the network 17 Placing Wizard IP behind a router or firewall 17 Placing Wizard IP alongside the firewall 19 Power switching configuration 20 The KVMADMIN utility 21 Performing a flash upgrade 22 Operation Connecting to the Wizard IP 23 Local connection 23 Remote connections 24 Remote connection by VNC viewer 25 Remote connection by Web browser 25 Using the viewer window 26 The menu bar 26 ...

Page 3: ...on 53 Host configuration 54 Hotkey sequences and Port Direct 55 Logging and status 56 Appendix 6 Addresses masks and ports 57 IP addresses 57 Net masks 57 Net masks the binary explanation 58 Calculating the mask for IP access control 59 Ports 60 Security issues with ports 60 Appendix 7 Cable and connector specifications 61 RS232 serial mouse to PS 2 converter cable 61 Wizard IP to power switch cab...

Page 4: ... robust secure and adaptable operation is available across up to 128 separate host systems OR IP network Internet LOC REM VNC 100 LNK PWR BLACK BOX BLACK BOX 724 746 5500 Wizard IP Modem or ISDN Modem or ISDN Power switch KVM switch One host or many On its own the Wizard IP provides remote access to one host computer system However when linked to a suitable KVM switch the remote user s can easily ...

Page 5: ...eo and mouse ports of the device to be remotely controlled either a single computer or a KVM switch The USB port on the right is for future expansion and is not currently used Modem port Optionally use this port to attach either a standard modem or an ISDN adapter This feature provides an alternative direct dial remote link into the Wizard IP Power input Connect the supplied power adapter here Con...

Page 6: ...et in length PS 2 to USB flash cables Required to connect with computers that use a USB port to connect their keyboard and mouse Part numbers EHN428 0006 6 feet in length EHN428 0016 16 feet in length EHN428 0035 35 feet in length PS 2 to Sun flash cables Required to connect Sun computers that use a mini DIN port to connect their keyboard and mouse Part numbers EHN429 0006 6 feet in length EHN429 ...

Page 7: ...ackets plus four screws extend the size of the Wizard IP so that it fills the full width of a 1U rack slot COM1 MODEM COM2 POWER CONTROL INDOOR USE ONLY KV 5V 1 2 ON 2 5A COM1 MODEM COM2 POWER CONTROL INDOOR USE ONLY KVM CONSOLE 5V 1 2 ON 2 5A COMPUTER KVM SWITCH COM1 MODEM COM2 POWER CONTROL INDOOR USE ONLY KVM CONSOLE 5V 1 2 ON 2 5A COMPUTER KVM SWITCH Double unit rack brackets This kit comprise...

Page 8: ...a host computer or KVM switch 1 Ensure that power is disconnected from the Wizard IP and the computer or KVM switch to be connected Note If it is not possible to switch off devices prior to connection then a Hot plug procedure is available see the Hot plugging and mouse restoration section for more details 2 Connect the plugs at one end of a KVM cable set to the keyboard video and mouse sockets of...

Page 9: ...be placed within the local network behind any firewall router connections to the Internet or It can be placed externally to the local network on a separate sub network or with an open Internet connection Wherever in the network the Wizard IP is situated you will need to determine certain configuration issues such as address allocation and or firewall adjustment to allow correct operation Please re...

Page 10: ...CH Note The default serial port speed is 115200K and a standard Hayes compatible auto answer string is sent during startup The default startup string is ATZHS0 1 Both the serial port speed and startup string settings can easily be altered during the local or remote configuration see Initial configuration for more details The other serial settings are fixed at No parity 8 bit word and 1 stop bit Po...

Page 11: ...ontrol connections The power ports are connected to the power inputs of each computer and the power switch box es are then connected to a mains power supply IMPORTANT Power switching devices have a maximum current rating It is essential to ensure that the total current drawn by the equipment connected to the power switching device does not exceed the current rating of the power switching device Yo...

Page 12: ...f the IP network port addressing Modem config screen Allows you to optionally alter the current settings for the serial port that is used to connect a modem or ISDN terminal adapter The IP addresses are used to emulate a two port network connection and are suitable for most situations Secure keys screen This screen uses your mouse movements or keyboard inputs to create random data This unpredictab...

Page 13: ...ld remain set to 5900 and 80 respectively unless they clash with an existing setup within the network See Networking issues for more details When all items are correct select the Save option to display the next screen 2 Edit the Network config screen The key elements here are When all items are correct select the Save option to display the next screen With every mouse move and keypress the single ...

Page 14: ...t might be used and the range of viewer applications that need to view it a number of settings are available that might not make perfect sense at first glance However these settings should allow you to configure the Wizard IP and the viewers to operate as required Factors to consider when setting these options might be Do all of the connections and operations require encryption Will some users be ...

Page 15: ...nction If the mouse has a scroll wheel then it is likely to support the IntelliMouse format If it is a Microsoft branded mouse then it will usually state that it is an IntelliMouse on its underside label Recognising an IntelliMouse driver Before hot plugging to the Wizard IP or afterwards using only keyboard control access the Windows Control Panel of the computer and select either the Mouse optio...

Page 16: ... option and press 5 Remove power return the mini switch 1 to its OFF position and then re apply power The locally connected monitor should display the first screen of the initial configuration sequence The Wizard IP does not display the configuration sequence If the Wizard IP has been previously configured it may not automatically display the first of the setup screens In this case you have two op...

Page 17: ...ure button in the top right hand corner of the window to display the configuration menu ò Many of the options within the configuration menu duplicate those that were set or are available in the local configuration However there are numerous other settings that are only available here User accounts Allows you to create and manage up to sixteen separate user accounts each with separate access permis...

Page 18: ...only its network address The firewall router must be informed to transfer traffic requesting these port numbers through to the Wizard IP When a web server is also on the local network Port 80 is the standard port used by web HTTP servers If the Wizard IP is situated within a local network that also includes a web server or any other device serving port 80 then if you want to use the web browser in...

Page 19: ... and obtain a new address 2 Re enter the same Network configuration screen where the new IP address and network mask should be displayed DNS addressing As with any other network device you can arrange for your Wizard IP to be accessible using a name rather than an IP address This can be achieved in two main ways For small networks that do not have a DNS Domain Name System server edit the hosts fil...

Page 20: ... a non admin user profile for day to day access Use the latest Secure VNC viewer this has more in built security than is available with the Java viewer To download the viewer Use non standard port numbers Restrict the range of IP addresses that are allowed to access the Wizard IP to only those that you will need to use To restrict IP access Do NOT Force VNC protocol 3 3 Remote configuration Add a ...

Page 21: ...re different settings Please refer to your power switch documentation for details about codes required by other power switches The structure of each power sequence OFF and ON is as follows Pxy z 0D Where x is the switch box number y is the power port number z is 0 for OFF or 1 for ON and 0D represents Enter or Carriage return Example 1 To switch ON port 5 of switch box 2 the code would be as follo...

Page 22: ... security purposes it is not possible to retrieve user names or passwords from the Wizard IP To use KVMADMIN you require the IP address and admin password of the Wizard IP unit The command line is as follows kvmadmin command ip address parameters where command is one of the following setconfig config file getconfig config file setusers csv file getlog log file gethosts csv file sethosts csv file s...

Page 23: ...e and confirmed on screen log off the remote system and then power down the Wizard IP 8 At the rear of the unit return the mini switch 1 to its OFF position and then re apply power MAC address Media Access Control address this is the unique and unchangeable code that was hard coded within your Wizard IP unit when it was built It consists of six 2 digit hexadecimal base 16 numbers separated by colo...

Page 24: ...Press and hold the hotkeys usually and then press and finally release all three keys Note The and keys when pressed in combination are called hotkeys and they signal to the Wizard IP that you wish to control it rather than the host computer However if these particular hotkeys clash with another device or program then your administrator may change them to a different combination If the combination ...

Page 25: ...ed To avoid the hall of mirrors effect IMPORTANT Never configure a system so that your viewer is viewing itself When controlling a host computer using the locally connected keyboard video monitor and mouse it is possible to use the VNC viewer or a browser if the host computer is networked to create a remote link back to itself This will set up a hall of mirrors effect where the computer is viewing...

Page 26: ...ownload can take several tens of seconds to complete Once complete a connection details dialog will be displayed 2 In the Server entry type the address of the Wizard IP as follows v w x y where v w x y is the IP network address for example 192 168 0 3 If you have been asked to also enter a port number 3 Click the OK button Depending on the options selected you may need to confirm certain items A c...

Page 27: ...the screen that you are viewing has a larger resolution than your viewing window you will need to scroll around to see all items The viewer window allows you to bump scroll only in full screen mode This means that when your mouse cursor bumps against the edge of the screen the screen image will scroll across automatically How do I escape from full screen mode Press the F8 button This button is cha...

Page 28: ...about programming new hosts into the Wizard IP admin user status required Configure This option is displayed only when you are logged on as the admin user When selected it provides access to a wide range of Wizard IP settings See Appendix 5 Remote configuration menus for more details Mouse pointers Both viewers provide a double mouse cursor to help overcome any delays caused by slow connections Wh...

Page 29: ...mproving overall performance Once this has been done providing you use the Hosts button to switch between host computers the video settings for each machine will be re used Note When performing an auto calibration ensure that the screen image is static no moving images and also try to remove any on screen displays generated by KVM switches such as host names or menus This is because they can affec...

Page 30: ... press F8 and then P Alternatively enable and use the mouse button escape sequences see Advanced unit configuration for details The single mouse mode does not require calibration Resync Mouse This option has the same effect as the button on the menu bar and resynchronises the local and remote mouse pointers Refresh Screen This option refreshes the whole screen image to remove any artifacts from mo...

Page 31: ...the asterisk then the delay will equal the number in milliseconds It is automatically assumed that all keys specified will be released at the end so there is need to specify Ctrl or Alt if these keys are to be released together See Appendix 8 for a list of key sequence codes that can be used Examples Ctrl Alt 12 would be expressed as Ctrl Alt 1 1 2 N means press the N key Scroll means press the Sc...

Page 32: ...y determine the optimum settings for all items Note Before using the Calibrate All option if possible remove on screen display OSD elements generated by any connected KVM switches such as a host name label or menu These OSD elements use different video rates to those of the host system s and can affect the setting of the automatic threshold value Wizard IP uses an improved calculation procedure to...

Page 33: ... the same VNC viewer or browser to view the hosts systems This is achieved using PPP Point to Point Protocol and means that you need to use a dial up networking method to initiate the connection Such software is standard with operating systems such as Windows Linux and Mac OS To initiate a dial up link 1 Using a system that has a modem or ISDN adapter installed locate the dial up networking option...

Page 34: ...refer off This setting will configure an un encrypted link if the Wizard IP will allow it otherwise it will be encrypted Prefer on If the Wizard IP allows it this setting will configure an encrypted link otherwise it will be un encrypted Whenever encryption does take place the viewer will first need to create the necessary secure key before the connection process can continue Supported web browser...

Page 35: ...in the US 724 746 5500 in the UK 44 0 118 965 6000 Troubleshooting Remote network users are unable to contact the Wizard IP Check that the correct address is being used by the remote users Check the network settings Check that the users network address has not been excluded in the IP access control section If the Wizard IP is situated behind a firewall check that the relevant ports are being allow...

Page 36: ...ess the menus ServSwitch Wizard IP Control Shared Email server Access Mode Host Restore Mouse Functions Return To Host Configuration Logoff Select the Configuration option to display Wizard IP Configuration Reset Configuration Back Modem Configuration Network Configuration Unit Configuration If you are not logged on as the admin user then the Configuration menu will not be available Select the req...

Page 37: ...ime and date entries Encryption Three options are available Always on prefer off prefer on The one to choose depends on the specific details of your installation see Encryption settings for details The use of encryption imposes a slight performance overhead of roughly 10 but is highly secure against third party intrusion Keybd layout Use the arrow buttons to match the keyboard layout expected by t...

Page 38: ... so this option provides an emergency recovery point MAC address Media Access Control address this is the unique and unchangeable code that was hard coded within your Wizard IP unit when it was built It consists of six 2 digit hexadecimal base 16 numbers separated by colons A section of the MAC address identifies the manufacturer while the remainder is effectively the unique electronic serial numb...

Page 39: ...peed of the serial connection between the Wizard IP and a connected modem or ISDN terminal adapter The default setting is 115200 The other communication settings are fixed as No parity 8 bit word 1 stop bit Init string The codes entered here are used to prepare the connected modem or ISDN terminal adapter for use with the Wizard IP The default code is a Hayes compatible string to configure auto an...

Page 40: ... here 1 Use the local keyboard and log on as the admin user 2 Press hotkeys may be different 3 Select Configuration 4 Select Reset configuration WARNING This process will remove all settings and return the unit to use its original state A complete reconfiguration will be required before it can be used To reset the Wizard IP configuration 1 With the RESET option highlighted press 2 The first screen...

Page 41: ...ossible to exclude all network users and so this option provides an emergency recovery point To clear IP access control 1 Use the local keyboard and log on as the admin user 2 Press hotkeys may be set differently 3 Select Configuration 4 Select Network configuration 5 Highlight the Clear IP access control option and press Wizard IP Network Config Net Mask 255 255 255 0 192 168 42 154 No Gateway VN...

Page 42: ...umber of options are available Colour level This section allows you to select the most appropriate colour level for the speed of the connection to the Wizard IP Where the connection speed is slow or inconsistent there will be a necessary compromise between screen response and colour depth Full This mode is suitable only for fast network connections and will pass on the maximum colour depth being u...

Page 43: ...the logging and status section Rate limit mouse move events When ticked this feature reduces the mouse movement information that is sent to the Wizard IP and host system This is useful for slow connections and you will notice that the remote cursor will catch up with the local cursor roughly once every second Enable 3 button mouse emulation This feature allows you to use a 2 button mouse to emulat...

Page 44: ...NC viewer will launch in full screen mode Use the menu key usually F8 to exit from full screen mode Render cursor locally This option does not currently apply to Wizard IP connections Allow dynamic desktop resizing When ticked the viewer window will be automatically resized whenever the host system s screen resolution is altered Only use protocol version 3 3 This option does not apply to Wizard IP...

Page 45: ...ting Wizard IP is fully reconfigured then it will need to issued with a new identity In this case the previous identity listed in this tab should be removed so that a new identity can be created on the next connection Load Save Configuration File Reload Allows you to load a configuration file saved from this or another viewer Configuration File Save Allows you to save the current settings so that ...

Page 46: ...trl Alt Send F8 Send Ctrl Alt Del Sends the selected keypress es to the Wizard IP and host system This is necessary because certain keys and key combinations are trapped by the VNC viewer Refresh Screen Requests data from the server for a complete redraw of the screen image not just the items that change New connection Displays the connection dialog so that you can log on to a different Wizard IP ...

Page 47: ...le Inputs View only ignore mouse keyboard When ticked the viewer will not send keyboard or mouse information to the Wizard IP or host system Accept clipboard from server This feature is restricted to software server versions of VNC and has no effect on Wizard IP installations Send clipboard to server This feature is restricted to software server versions of VNC and has no effect on Wizard IP insta...

Page 48: ...onfiguration menus Click the Configure button in the top right corner of the window when logged on as the admin user Logged on users Indicates the current users irrespective of whether they are connected locally by modem ISDN or via a network Main configuration menu Click the required option User accounts Unit configuration Network configuration Serial port configuration Host configuration Logging...

Page 49: ...ensitive and can include certain keyboard symbols The password can be between 1 and 16 characters in length It is important to note however that the password background remains shaded in amber while the Wizard IP considers your entered password to be too easy to guess A suitable password is best constructed using a mixture of more than 6 letters numbers and punctuation characters Local When ticked...

Page 50: ... be disabled Time And Date Use the arrow keys to select the correct time and date The time entry uses the 24 hour clock notation The internal real time clock will continue to run for roughly one week without power to the Wizard IP after that it will be lost and require resetting Encryption Three options are available Always on prefer off prefer on The one to choose depends on the specific details ...

Page 51: ...his effect is encountered increase the mouse rate to around 30ms data are then sent at a slower rate of 33 times per second Background refresh rate Use the arrow keys to alter the refresh rate for screen images via remote links This allows you to tailor the screen refresh to suit the network or modem connection speeds The options are Slow Medium Fast or Disabled When the disabled option is selecte...

Page 52: ...e is used alongside the IP address to help define a smaller collection or subnet of devices on a network In this way a distinction is made between locally connected devices and ones that are reachable elsewhere such as on the wider Internet This process helps to reduce overall traffic on the network and hence speed up connections in general IP Gateway This is the address of the device that links t...

Page 53: ...re listed higher in the list than any denied addresses Take care not to invoke any deny access settings that would exclude valid users 1 In the access control list click on the entry to be moved 2 Click the Up or Down buttons as appropriate To edit remove access control entries 1 In the access control list click on the appropriate entry 2 Click either the Edit or Remove button as appropriate Netwo...

Page 54: ...rd 1 stop bit Initialization Sequence The codes entered here are used to prepare the connected modem or ISDN terminal adapter for use with the Wizard IP The default code is a Hayes compatible string to configure auto answer mode and would be understood by the vast majority of modem ISDN devices The code is sent when the Wizard IP is first switched on or whenever the Initialize button is clicked In...

Page 55: ...nce or a Port Direct address that will cause the KVM switch to link with the required host system See Hotkey sequences and Port Direct for details A list of valid hotkey codes are given in Appendix 8 Power On Enter the code required to make an attached power control unit apply power to the selected host See Power switching configuration for details Power Off Enter the code required to make an atta...

Page 56: ...otally transparent communication system that allows supporting KVM switches and remote access devices to communicate with each other Using the keyboard connections that link each device Port Direct allows A controlling device to provide address details of the required port the user s name and access rights mouse calibration and video mode information A controlled device to confirm the address and ...

Page 57: ... the main menu To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click the Configure button in the top right corner 3 Click the Logging and status option To copy and paste the log You can copy the information listed within the log and paste it into another application 1 While viewing the log screen press Ctrl and C to copy the data into the clipboard 2 In a text application i ...

Page 58: ...ss section in order to use the telephone system efficiently it is vital for you to know your location relative to the person you are calling In this way you avoid dialling unnecessary numbers When one network device needs to talk to another the first thing that it will do is a quick calculation using its own IP address the other device s IP address and its own net mask Suppose a device with addres...

Page 59: ...that the local part of the address is formed by only the last four bits If you use the diagram from the previous example and insert the new net mask it will have the following effect on the final result 192 192 168 168 142 142 154 154 144 1 1 1 0 0 0 0 1 1 1 0 0 0 1 0 0 0 1110 0 0 0 144 Thus when 154 is bit wise ANDed with 240 the result is 144 Likewise any local address from 192 168 142 144 throu...

Page 60: ...comes a little clearer The above mask has the form 11111111 11111111 11111111 11100000 Ignoring the initial three octets the final six zeroes of the mask would ensure that the 32 addresses from 64 01000000 to 95 01011111 would all be treated in the same manner See Net masks the binary explanation for details When defining a mask the important rule to remember is There must be no ones to the right ...

Page 61: ...he Wizard IP is situated behind a network firewall In order for a remote VNC viewer or web browser to make contact with your Wizard IP it is necessary for the firewall to allow communication through a particular numbered port to occur One specific function of firewalls is to restrict access to ports in order to prevent malicious attackers using them as a route into your network Every new port that...

Page 62: ...able 5 1 CLK DCD NC NC NC 1 2 DAT RXD 2 5 TXD GND 3 4 GND Female 6 5 4 3 2 1 DTR 4 6 5V DSR 6 7 12V RTS 3 TXD 12V 8 CTS 9 RI 6pin mini DIN female 9pin D type female Wizard IP to power switch cable Power switch to power switch daisy chain cable 9pin D type female 4pin RJ9 4pin RJ9 4pin RJ9 ...

Page 63: ... press down the key that follows means release the key that follows means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then the delay will equal the number in milliseconds Note Hotkey sequences are not case sensitive Creating macro sequences Hot key macro sequences can be up to 256 characters long All keys are assumed to be released...

Page 64: ...scaling features of the viewer vesa 720 x 400 85Hz vesa 640 x 480 60Hz vesa 640 x 480 72Hz vesa 640 x 480 75Hz vesa 640 x 480 85Hz vesa 800 x 600 56Hz vesa 800 x 600 60Hz vesa 800 x 600 72Hz vesa 800 x 600 75Hz vesa 800 x 600 85Hz vesa 1024 x 768 60Hz vesa 1024 x 768 70Hz vesa 1024 x 768 75Hz vesa 1024 x 768 85Hz vesa 1152 x 864 75Hz vesa 1280 x 960 60Hz vesa 1280 x 1024 60Hz vesa 1280 x 1024 75Hz...

Page 65: ...l ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Do not attempt to service the Wizard IP yourself Safety considerations when using power switches with Wizard IP Follow the manufacturer s instructions when setting up and using power switching products Always ensure that the total ampere rating of the devices plugged into the power switc...

Page 66: ... THIRD PARTY RIGHTS AND FITNESS FOR PARTICULAR PURPOSE 4 Limitation on Liability UNDER NO CIRCUMSTANCES SHALL REALVNC BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHATSOEVER INCLUDING LOST PROFITS OR SAVINGS ARISING OUT OF THE USE OF THE SOFTWARE THE SERVICE OR THE INFORMATION RELIANCE ON THE DATA PRODUCED OR INABILITY TO USE THE SOFTWARE THE SERVICE OR THE INFORMATION EVEN IF RE...

Page 67: ...en the equipment and the receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the supplier or an experienced radio TV technician for help FCC Compliance Statement United States This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufa...

Page 68: ...pplier or to an authorized agent Certification notice for equipment used in Canada The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing th...

Page 69: ...por los orificios de ventilación 10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación o como se indique en el aparato 12 Precaución debe ser tomada...

Page 70: ...lack Box Corporation All trademarks are acknowledged Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 United States of America Tel 1 724 746 5500 Fax 1 724 746 0746 www ctxd com Documentation by v1 2a ...

Page 71: ... DHCP discovering allocations 18 during initial setup 12 local setting 22 37 remote setting 51 Dial up connection 32 DNS addressing 18 E Encryption key 12 Encryption settings 13 viewer 33 End user licence 65 F Firewall 17 Firmware current version 49 upgrade 22 Flash upgrade 22 Force encryption 36 Full screen mode escape from F8 26 G Gateway local setting 22 37 remote setting 51 H Hextile 41 46 Hos...

Page 72: ...on 53 setting IP access control 52 unit configuration 49 user accounts 48 Remote connection 24 Reset to factory defaults 15 Reset configuration 39 Restore Defaults local setting 38 Resync mouse 29 RJ9 connector 10 Router 17 S Safety information 64 Scaling VNC Viewer 43 Screen best resolution 26 calibration 28 navigation 26 refresh 29 Screensaver local setting 36 remote setting 49 Security ensuring...

Page 73: ... 606 747 tech blackbox fr Germany www black box de 49 811 5541 110 49 811 5541 499 techsupp black box de Italy www blackbox it 39 02 27 404 700 39 02 27 400 219 supporto tecnico blackbox it Netherlands www blackbox nl 31 30 241 7799 31 30 241 4746 techsupport blackbox nl Norway www blackboxnorge no 47 55 300 710 47 55 300 701 support blackboxnorge no Spain www blackbox es 34 9162590732 34 91623978...

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