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®

®

®

LIMITED

LIFETIME

WARRANTY

LIFETIME FOR

CUTTER

ONE YEAR FOR

PRODUCT

Thank you

 for buying a Black & Decker paper shredder.  Black & Decker paper 

shredders have become the benchmark for innovation, performance and quality 
to protect against identity theft.  We have taken great care in designing and 
engineering a product to meet and exceed your needs.

To ensure years of safe, efficient performance, please read 

these important product usage and safety instructions.

If you have any questions regarding the product, please feel free to 

call toll-free 1-800-297-5028.

SKU #CC500/#CC501 

Please read these instructions before use

KEEP OUT OF REACH OF CHILDREN

 

WARNING ICONS:  The icons 

 

on top of the shredder warn the 

 

user of the potential dangers 

if the shredder is used improperly. 

NO PAPER 

CLIPS

KEEP 

CHILDREN

AWAY

NO HANDS 

OR FINGERS

NO FLAMMABLE

CLEANING AGENTS

NO HAIR

NO LOOSE
CLOTHING

SKU #CC500/#CC501

SKU #CC500/#CC501

SKU #CC500/#CC501

Setup

• Check shredder for damage or defects; some particles of paper are normal due to product testing.
• Plug the power cord into any easily reached standard outlet.
• To use, have the Power Switch (1), located on the back of the shredder, in the ON (–) position.
• Place allotted amount of paper into the shredder.
• Press the Function Switch (2) to the AUTO (I) position.
• (I) indicates Forward, (II) indicates Reverse, (O) indicates the Off position.

Customer Service

Black & Decker has a toll-free help line for customers living in the United States 
and Canada.  Our customer service phone number is 1-800-297-5028 or visit our website 
at www.blackanddeckershredders.com.

Maintenance

Regular emptying of the basket is important to ensure the smooth operation of the cutting 
cylinders.  The shredder will not operate when the basket is full.  Regular oiling is also 
necessary for proper performance.  It is recommended to use shredder oil every few weeks. 

Troubleshooting

If you have a problem with your shredder, check the symptoms and remedies below. 
If you cannot solve the problem this way, contact Black & Decker paper shredders Customer 
Service.  Do not open shredder head to attempt repair:  It could expose you to electric 
shock and will void your warranty.

Limited Lifetime Warranty

WHO IS COVERED:
This warranty covers only the original retail purchaser of the Black & Decker Paper 
Shredder who submits the warranty registration card within 90 days after purchase.  
This warranty is not transferable.

HOW LONG DOES COVERAGE LAST:
For cutter blades:  Lifetime – as long as you own the product
For all other parts:  One year from the date of original purchase

WHAT IS COVERED:
Any defect in material or workmanship of your Black & Decker Paper Shredder 

WHAT IS NOT COVERED:

This warranty does not cover damage due to misuse, abuse or accident such as:

•  failure to maintain the product as provided in the Black & Decker 
  Paper Shredder Instruction Manual
•  commercial use
•  improper or unauthorized repair or service
•  fire, flood, “acts of God” or other contingencies beyond the control of  
  The Visionworks Group

WHAT THE VISIONWORKS GROUP WILL DO:
Repair, and if not possible, replace your Black & Decker Paper Shredder with a new or 
reconditioned model of the same type.  If the model has been revised, you will receive the 
most current model.

HOW TO GET SERVICE:
Visit our website at www.blackanddeckershredders.com or call the toll free customer 
service line at 1-800-297-5028.

THE DURATION OF ANY IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO 
ONE YEAR.  THE VISIONWORKS GROUP SHALL NOT BE RESPONSIBLE FOR INCIDEN-
TAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE PURCHASE OR USE OF THE 
PAPER SHREDDER. 
 Some states do not allow limitations on how long an implied 
warranty lasts, or the exclusion or limitation of incidental or consequential damages, so 
the above limitations may not apply to you.  This warranty gives you specific legal rights, 
and you may also have other rights which vary from state to state.

-  Check to see if bin is full.  If bin is full, follow instructions 
  under maintenance.
-  Oil cutting cylinder.  

Shredder squeaks, grinds 
or runs below capacity.

-  No action required.  
  This is a self-cleaning function.

Shredder continues to run 
for 2 or 4 seconds after 
shredding has been 
completed.

Symptom

Remedy

-  Make sure shredder is plugged in and Power Switch (1) is 
  in the ON (–) position.
-  Wait 30 minutes for shredder to cool down before trying again.
  
In case of a paper jam, which may occur if the sheet capacity is 
exceeded or if the paper is not put in straight.  To clear a jam:
1. Move the Function Switch (2) to the REV (II) position.  
  The shredder will reverse to clear the jam.
2. If the shredder jams in reverse, move the Function Switch (2) 
  to the AUTO (I) and allow it to run for about 5 seconds.  
3. If the jam still does not clear, unplug shredder and carefully 
  grasp the paper and pull out slowly.
4. Once the jam is cleared, plug in and move the Function 
  Switch to AUTO (I) for continued shredding or OFF (O) if 
  shredding is complete.

Shredder does not start 
or stops while shredding.

Paper jam.

WA R N I N G

WARNING:  Hazardous moving parts. Keep fingers and other 

body parts away.
WARNING:  To reduce risk of fire, electrical shock or injury:
NEVER allow children to operate a paper shredder, even 

under adult supervision.  A paper shredder is NOT a toy.
DO NOT use flammable synthetic oil, petroleum-based 

products or aerosols of any kind on or near product at any time.
DO NOT operate any electrical product with a damaged cord.
AVOID getting jewelry, hair or loose clothing too close 

to feed slot as serious injury can occur.
DO NOT handle plug or product with wet hands.
KEEP children and pets away from the shredder.
UNPLUG shredder when not in use.
DO NOT attempt to feed more sheets of paper than 

specified on the feeder.
DO NOT open shredder head to attempt repair:  It could expose 

you to electric shock and will void your warranty.
DO NOT attempt to shred materials other than paper.
The socket-outlet shall be installed near the equipment and 

shall be easily accessible.

ALWAYS empty the wastebasket prior 

to becoming full.
DO NOT place shredder near heat or 

water source.

The Following are Important Safety Instructions.

Read All Instructions Before Using.

Sheet capacity:  5  20 lb. pages in one pass 
 
Paper Shred Size:  .16” x 1.38”

                                  

4mm x 35mm

Voltage:  120

Product Information

This product is built to shred paper, staples, and small paper clips.  It is not built to shred 
large paper clips, continuous forms, adhesive labels, transparencies, newspaper, cardboard 
or other plastic.  Using it for these purposes is likely to cause irreparable damage.

2

function

switch

1

power 

switch

(on back)

3

pull out 

bin

4

sliding 

stability foot

Bannockburn, Illinois 60015
visionworks-us.com

Black & Decker and the Black & Decker logo 

are trademarks of The Black & Decker Corporation 

and are used under license.  All rights reserved.

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