◈
Information
This installation guide contains only simple information required for the installation of the
product. Refer to the User’s Manual in the CD that is shipped with the product for detailed
instructions for installation. The contents contained in the CD are as follows.
1. Manual: User’s Manual, Code Table, Control Commands, Software Manuals
2. Driver: Windows Driver, OPOS, JPOS, CUPS(Linux, Mac), VCOM(USB, Ethernet)
3. SDK: Windows Printer(POS) SDK, UPOS SDK(iOS, Android), B-gate,
SDK(Windows, iOS, Android)
* SRP-Q300H/Q302H
supports only B-gate SDK.
* In case of using B-gate please use the B-gate SDK, UPOS SDK is only supports
SRP-Q300/Q302.
We at Bixolon Co., Ltd. constantly strive to improve product functions and quality. To do
this, the specifications of our product and the contents of the manual may change without
prior notice.
◈
Components
- Product
SRP-Q300/Q302
SRP-Q300H/Q302H
(B-gate Model)
- Standard Components
AC/DC Adaptor
Power Cord
Roll Paper
CD
Installation Guide
Foot Rubber
- Optional Components
USB A-B Cable
◈
Cable Connection
1. Turn off the printer and POS System(host computer).
2. Separate the COVER like to picture.
3. Connect the power cord to adaptor, and connect the adapter to the power connector
of the printer.
4. Check the type interface located at the back of the printer(USB, Ethernet) and connect
proper cable.
5. Connect each cable to the printer rear side drawer kickout connector and LCD connector.
※
The USB Port is designed for charging mobile devices only
(communication not supported).
※
Do not use an adapter that was not supplied with the printer.
[Printer Set]
[B-gate Set]
※
The communication ports (USB, Ethernet) in the printer set for models
SRP-Q300H/302H will be deactivated.
◈
Installing Paper Roll
1. Open the paper roll cover by pull
the Cover-Open lever.
2. Insert new roll paper in the correct
direction.
3. Pull the paper out slightly and close
the cover.
※
Note
Hold down the center of the cover
firmly when closing the cover so that
the paper maintains close contact with
the roller.
Printing quality may not be optimum if
recommended paper is not used.
(Refer to the User's Manual.)
◈
Paper Jam
(Refer to 1-9 in User’s Manual)
1. Turn the printer off and on, open the cover, and remove the paper.
2. If COVER does not open, please contact Customer Service.
◈
Using Control Panel
•
Error (Indicator Lamp)
Red light will be on in various error conditions such as out of paper, cover open, etc.
•
Paper (Indicator Lamp)
Red light will be on when there is no paper or paper almost runs out. If this light keeps
blinking, it means that the printer is in self-test standby state or waiting for macro execution.
•
Feed (Button)
Press this button to feed the paper out. Hold down this button to feed out the paper
continuously.
•
Power (Button)
- Power On
Hold the Power button until the power LED indicator comes on..
For SRP-Q300H/Q302H products, press the power button and then wait until the error
display and paper display lamps stop flickering.
- Power Off
Hold the Power button for 3 seconds. The printer will beep and the Error and Paper
indicators will turn on. When you take your finger off the button, the printer will turn off
completely.
◈
Self-Test
1. Check whether paper is mounted correctly.
2. Turn on the power while holding down the Feed button and the self-test procedure will begin.
3. Printer will print out the current status of printer including the version of ROM.
4. After printing out the current status of printer, the printer will print following lines and waits for
the next step(paper lamp will keep blinking).
SELECT MODES BY PRESSING FEED BUTTON.
Continuous SELF-TEST : Less than 1 second
VMSM Selection : 1 second or more
Printer Installation Guide & Safety Guide
KN04-00144A (Rev.1.0)
THERMAL PRINTER SRP-Q300/Q302
Power Cord
Adaptor
Drawer Kick-out
connector
USB
Cable
Ethernet
Cable
LCD connector
(BCD-3000)
Charging port
COVER
Drawer Kick-out
connector
LCD connector
(BCD-3000)
COVER
Power Cord
Adaptor
Ethernet
Cable
USB
Cable
Charging port
