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  Information 

This Installation Guide includes a brief outline of information necessary for product installation. For more 
detailed installation information, please refer to the user manual in the enclosed CD. The contents of the CD 
include the following. 

 

1. Manual: User Manual, Command Manual, Code Page

Software Manuals 

2. Drivers: Windows Drivers, OPOS Drivers, VCOM(USB) Drivers 
3. SDK: mPOS SDK(Android, Windows, iOS) 
4. Utility: Customer Display Utility 

 

We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and quality of all our 
products. In following, product specifications and/or user manual content may be changed without prior 
notice. 

 

    Components 

 

     

 

                                     

               

 

BCD-3000                      CD               Installation Guide 

         

 

 

                               

USB Cable(Option)            SERIAL RJ45 Cable(Option,40cm) 

 

    How to Connect (USB) 

 

 

1. Install the USB Virtual COM driver. 
2. Connect the display cable to a computer via a USB port. 
3. Turning on power of the computer leads to the automatic detection of the new hardware connected to   

the PC via the USB port. 

4. Once the driver is installed, the display is ready to receive data. 

 

◈ 

  How to Connect (RJ45) 

Connect the display cable to the LCD port on the printer. 
Make sure to connect to the LCD port as it is unique to our model. 

     

 

 
 
 
 
 
 
 

 Caution 

Use only the compatible cable as the RJ45 port is designed exclusively for Bixolon SRP-Q300/302 printer 
serial (UART) communication port.

 

Do not connect the RJ45 Plug to any port other than the serial   

communication port (especially, LAN port) to avoid damage. 

 

    Tilting

 

Features 

The device can be tilted to the degree you want. Please follow the instructions below to avoid damage or 
malfunction when installing the device. The screen can be tilted to the right from the center line.   
(Tilt: max. 35°) 

 

 

 Caution 

Do not tilt over the limit as it can cause damage. 
To change angle of display screen with ease, you might as well hold stand to adjust it. 

 

◈ 

  WEEE (Waste Electrical and Electric Equipment) 

 

 

This marking shown on the product or its literature, indicates that is should not be disposed with   
other household wastes at the end of its working life, To prevent possible harm to the environment   
or human health from uncontrolled waste disposal, please separate this from other types of wastes   
and recycle it responsibly to promote the sustainable reuse of material resources. Household users 
should contact either the retailer where they purchased this product, or their local government office, 
for details of where and how they can take this item for environmentally safe recycling. Business 
users should contact their supplier and check the terms and conditions of the purchase contract.   
This product should not be mixed with other commercial wastes for disposa 

 

  BIXOLON Co., Ltd. 

 

1

 

 Website 

 http://www.bixolon.com

 

 

 

 Korea Headquarters   

(Add) 7~8F, (Sampyeong-dong), 20, Pangyoyeok-ro241beon-gil, 
Bundang-gu, Seongnam-si, Gyeonggi-do, 13494, Korea (ROK)   

(Tel.) +82-31-218-5500 

 

 

 U.S. Office   

(Add) BIXOLON America Inc., 3171 Fujita St, Torrance, CA 90505 
(Tel.) +1-858 764 4580 

 

 

 Europe Office   

(Add) BIXOLON Europe GmbH, Tiefenbroicher Weg 35 40472 Düsseldorf 
(Tel.) +49 (0)211 68 78 54 0 

 

  Safety Precautions 

In using the present appliance, please keep the following safety regulations in order to 
prevent any hazard or material damage. 

 

WARNING 

Violating following instructions can cause serious injury or death. 

 

 

 

 

 

 

 

 

 

 

 

CAUTION 

Violating following instructions can cause slight wound or damage the appliance. 

 

 

 

 

 

 

 

 

 

 

 

 

Display Installation  Guide & Safety Guide

KN10-00007A (Rev.1.0) 

CUSTOMER DISPLAY   BCD-3000 

Do not use the printer when it is out   
of order. This can cause a fire or an 
electrocution.

 

• Switch off and unplug the printer   

before calling your dealer. 

 

       

Do not let water or other foreign objects 
in the printer. 

• If this happened, switch off and unplug 

the printer before calling your dealer.   

 

 

Use only approved accessories and do not 
try to disassemble, repair or remodel it 
for yourself.

 

• Call your dealer when you need these services. 
• Do not touch the blade of auto cutter. 

 

 

 

 

 

Install the printer on the stable surface. 

• If the printer falls down, it can be   

broken and you can hurt yourself. 

 

 

 

   

Keep the desiccant out of children’s 
reach. 

• If not, they may eat it. 

 
 

 

             

If you observe a strange smoke, odor or 
noise from the printer, unplug it before 
taking following measures. 

• Switch off the printer and unplug the set from the 

mains.  

• After the disappearance of the smoke, call your 

dealer to repair it.

 

   

 

Do not bend the cable by force or leave it 
under any heavy object. 

• A damaged cable can cause a fire. 

 
 
 
 

 

   

Do not plug in or unplug with your 
hands wet. 

• You can be electrocuted. 

 

       

Keep the plastic bag out of children’s   
reach. 

• If not, a child may put the bag on his head.

 
 

 

       

Do not pull the cable to unplug. 

• This can damage the cable, which is the   

origin of a fire or a breakdown of the printer. 

 

   

You must use only the supplied adapter. 

• It is dangerous to use other adapters. 

 

   

Do not plug several products in one 
multi-outlet. 

• This can provoke over-heating and a fire. 
• If the plug is wet or dirty, dry or wipe it before   

usage. 

• If the plug does not fit perfectly with the outlet,   

do not plug in. 

• Be sure to use only standardized multi-outlets. 

 

PROHIBITED

PROHIBITED 

PROHIBITED 

ONLY SUPPLIED ADAPTER 

TO UNPLUG

PROHIBITED 

DISASSEMBLING 

PROHIBITED 

PROHIBITED

PROHIBITED

TO UNPLUG 

DISPLAY 

DISPLAY 

DISPLAY 

DISPLAY 

DEALER 

DISPLAY 

PROHIBITED

 

PROHIBITED

PROHIBITED

 

35

°

 

SRP-Q300/302 

BCD-3000 

Computer 

USB 

 

Serial  

(RJ45) 

BCD-3000 

Center Line 

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