Prepared by Monique Lania
3
Call Servicing Guide Steam Mop 1867F
3
Solution 2:
Yes
Is there water in the filter?
Remedy
No, replace filter and tank onto unit
and proceed to solution 3
No, proceed to solution 3
Is the ready light on? **NOTE: The heater may take 1-2min to heat up
No, plug the power cord into another outlet, ensure
it is a functioning outlet. Does the ready light come
on now and/or does the unit heat up and give out
steam now?
No, return unit to store
Yes, problem solved
Yes, Press trigger, holding it in for 2min as the unit
can take up to 2min to start steaming. Is there
steam now?
Yes, problem solved
No, remove tank and
filter from unit
With unit still switched on pour a small amount of cold water
into the
hole where the filter connects to the unit and press the spray trigger in,
holding it in for 2 mins. Is there steam now?
Yes, when the filter is new, it may take a couple of
minutes for the unit to pump water through it. The unit
may make a louder noise while it is doing this, but
should soon subside.
Soak the filter in cold water for 10 to 15
minutes to
saturate it. Replace filter and tank on unit. Is there
steam now?
Yes, problem solved
