Prepared by Monique Lania
2
Call Servicing Guide Steam Mop 1867F
2
Consumer states unit will
not steam
Solution 1:
Has the tank been filled with cold water?
Yes, problem solved
No, remove tank by lifting straight up and
away from unit
Fill tank with cold water, replace insert
assembly and cap, problem solved
Unscrew cap at bottom of water tank,
remove the insert assembly
Place water tank back onto unit, with cap at the
bottom, lining it up vertically with the unit and
sliding it down into place. Turn unit on and wait
for red ‘ready’ light to come on. Press steam
dispensing trigger located on handle. Is there
steam now?
Yes, remove tank by lifting straight up
and away from unit
Ensure the black cap insert located at
bottom of water tank is installed securely
and the cap is tightened
No, proceed to solution 2
