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8

Warranty

NOTICE

  Disconnecting the battery will destroy the appliance and invalidate the warranty.

Troubleshooting

 Below are some of the issues you may run into. If you don’t see the issue you’re experiencing 

below, visit 

support.BISSELL.com

.

Problem

Possible Cause

Remedies

Battery icon on 

digital display shows 

three red lights

Brush roll obstruction.

Remove hair and debris from brush roll window, brush 

roll and gear at end of the foot.

Dirty water tank 

icon digital display is 

illuminated amber

Dirty water tank is full.

Remove and empty tank. Thoroughly clean tank and 

sensors. Place tank back into the machine.

Dirty water tank is not seated 

properly.

Reseat tank.

Machine is leaking

Brush roll is dirty.

Place the machine on the dock and run the Clean Out 

Cycle.

Over-saturation of water on ground.

Turn machine ON, recline and make two passes without 

dispensing solution.

Loss of suction power

Brush roll window is not latched in 

place.

Reinstall brush roll window.

Debris channel in foot is clogged.

Clean the channel with a paper towel.

Filter clogged by debris.

Clean filter, filter screen, and mesh screen on tank lid.

Note: 

Any other servicing should be performed by an authorized service representative.

WARNING 

To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from 

electrical outlet before performing maintenance or troubleshooting on the dock.

©2022 BISSELL Inc. All rights reserved.  

Part Number 1631375 03/22 RevB

Limited 2-year warranty, may vary by state. Visit 

support.BISSELL.com

 or call 1-844-383-2630 for 

complete warranty information.

 Every Purchase Saves Pets

BISSELL proudly supports BISSELL Pet Foundation® 

and its mission to help save homeless pets. When you 

buy a BISSELL® product, you help save pets, too. We’re 

proud to design products that help make pet messes, 

odors and pet homelessness disappear. 

Visit 

BISSELLsavespets.com

 to learn more.

Summary of Contents for CROSSWAVE 2554 Series

Page 1: ...7 Clean Out Cycle Button 8 Clean Water Tank 9 Dirty Water Tank 10 Brush Roll Window Important Safety Instructions 2 Assembly and Charging 3 Connecting to the BISSELL Connect App 4 Filling the Clean W...

Page 2: ...yoftheproductismaintained DonotturnONyourapplianceuntilyouarefamiliarwith allinstructionsandoperatingprocedures Riskofinjuryfrommovingparts Brushmaystart unexpectedly TurnOFFbeforecleaningorservicing...

Page 3: ...to support BISSELL com for assembly videos Changing the Brush Roll Included brush rolls vary by model FreshStart Multi Surface Brush Roll Maintain freshness of the brush roll while removing tough sti...

Page 4: ...a rugs or carpet 1 Hold the groove at the top of the tank and pivot it backwards 2 Unscrew the cap from the clean water tank 3 Choose your formula Scan the QR code with your smartphone camera or visit...

Page 5: ...g the trigger Bubbles appear in window when solution is flowing Power 4 Hold the solution spray trigger to apply solution on forward and backward passes 5 Release the trigger and make forward and back...

Page 6: ...ess the Clean Out Cycle Button to start the 40 second cycle Note If the battery runs out the Clean Out Cycle cannot run until your machine is docked for 30 seconds WARNING To reduce the risk of fire e...

Page 7: ...ttom of the tank cover including mesh screen 11 Leave all parts out to dry before reassembling 12 Store machine in a protected dry area Since this product uses water it must not be stored where there...

Page 8: ...sses without dispensing solution Loss of suction power Brush roll window is not latched in place Reinstall brush roll window Debris channel in foot is clogged Clean the channel with a paper towel Filt...

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