8
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit
support.BISSELL.com
.
Problem
Possible Cause
Remedies
Reduced or
no spray
Clean water tank may be empty or seated incorrectly. Refill and reinstall tank.
System isn’t completely primed.
Hold trigger for 10 to 15 seconds to make sure the solution has
flowed to the spray tips.
Brush window is not latched in place.
Unplug machine and reinstall brush window.
Not holding trigger to spray solution.
Hold trigger continuously while using the machine.
Loss of suction
or streaking
Tanks may not be seated properly.
Remove both tanks and reseat them so they fit properly on
the machine.
Dirty water tank is full.
Empty dirty water tank.
Brush window is not latched in place.
Unplug machine and reinstall window.
Debris channel in foot is clogged by debris.
Clean the channel with a paper towel.
Filter clogged by debris.
Remove debris clogging the filter screen and clean the filter.
Too much water applied.
Go over area without spraying water.
Brush roll isn’t turning
Brush roll is not installed properly.
Follow instructions on page 10 for replacing brush roll.
Machine is standing upright.
Recline machine to turn brush roll on.
Brush roll stalled by debris.
Unplug machine and remove brush window and brush roll to
remove obstruction.
Machine won’t
turn ON
Brush roll stalled by debris.
Unplug machine and remove brush window and brush roll to
remove obstruction.
Handle not inserted properly into body of machine.
Reinsert handle and push down until it clicks in to place.
Machine is leaking
Cap of clean water tank is not closed properly.
Remove the clean water tank and reapply the cap.
Note:
Any other servicing should be performed by an authorized service representative.
©2022 BISSELL Inc. All rights reserved.
Part Number 1631345 04/22 RevD
Every Purchase Saves Pets
™
BISSELL proudly supports BISSELL Pet Foundation®
and its mission to help save homeless pets. When you
buy a BISSELL® product, you help save pets, too. We’re
proud to design products that help make pet messes,
odors and pet homelessness disappear.
Visit
BISSELLsavespets.com
to learn more.
Warranty
Limited 2-year warranty may vary by state. Visit support.BISSELL.com or call 1-800-237-7691 for
complete warranty information.
