Troubleshooting
Since the battery can be used in many different configurations and equipment, we cannot provide a
general troubleshooting guide. Please contact us so a technician can provide you with individualized
support.
FAQ
Q. The terminals/connectors on the battery do not fit my application, what do I do?
A. You can change the terminal/connector to whatever type you need without voiding the warranty
so long as you do not open the battery or modify the casing.
Q.
I have a universal lead acid charger with high charging current, can I use it instead?
A. Not recommended. Lead acid battery charges at 2.30V to 2.45V per cell whereas LiFePO4 needs
3.60V per cell. Your bat
tery would be undercharged so you won’t get full capacity nor will
balancing be triggered, both of which are not desired. Furthermore, the floating charge of the
lead acid charger is not expected by the battery and can cause problems.
Q.
Can I buy another of the same LiFePO4 battery to double the voltage or capacity?
A. Not recommended. Refer to the series and parallel connection section. You should always get a
single battery that meets your voltage and capacity requirement to avoid problems.
Q.
How come the battery stops working a few seconds after a high current draw?
A. Make sure the load is not exceeding the rated continuous output current else the PCM shuts off
the battery after 2 sec. To reset, disconnect the load and attach the charger for a few seconds. If
you need more current output, please contact us for an exchange or a custom solution.
Q.
I need more help with the battery I bought.
A. Please contact us using the information below
Contact Us
:
Bioenno Power
:
12630 Westminster Ave Suite H
Phone
:
+1 888 336-7864
Santa Ana, CA
92706
Warranty
See separate warranty document for more information.
Bioenno Power
BLF-1209W
LiFePO4 Battery
User Manual
