Beverage-Air Williams WBC110, Installation And Operating Manual

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11
Problem Possible Cause Remedy
Cabinet not running and / or no
1-2-3 controller display
Circuit breaker tripped
Reset circuit breaker (make sure circuit breakers show red indicators
for “ON” position)
Power cord unplugged Plug in power cord
Main power supply turned “OFF” Turn main power supply “ON”
Improper voltage supplied to cabinet
Supply correct voltage (do not use extension cords or put other
equipment on circuit etc)
Cabinet in defrost cycle Allow defrost cycle to finish
Cabinet not pre-chilled prior to placing hot
product load Remove product load and pre-chill cabinet for approximately 30
minutes (only applies to cabinets that do not stay on all the time)
Condensing unit on cabinet runs
for prolonged period or
continuously
Excessive amount of warm product
loaded in cabinet
Allow adequate time for product to cool down
Whole product loads placed in cabinet Portion product load(s)
Improper use of “Soft Chill” mode Use “Soft Chill” for delicate and less dense product loads only
Prolonged door opening or door ajar
Make sure door is closed when not in use. Avoid prolonged door
openings
Door gasket not sealing properly Check gasket condition. Adjust door or replace gasket
Dirty condenser coil Clean the condenser coil
Improper air flow around condensing unit
Ensure adequate air space, relocate away from heat generating
equipment, direct sunlight, or direct path of air conditioning or heating
ducts
Evaporator coil blocked with ice
Turn unit off and allow coil to defrost or manually force defrost (while
cabinet is “ON”, press and hold
& button for manual defrost)
Cabinet temperature too high
Poor air circulation in cabinet Move product load away from fan(s)
Excessive amount of warm product
loaded in cabinet
Allow adequate time for product to cool down
Prolonged door openings or door(s) ajar
Make sure door(s) are closed when not in use. Avoid prolonged door
openings
Dirty condenser coil Clean the condenser coil
Insufficient clearance around cabinet or
excessively high ambient temperature Ensure adequate air space, relocate away from heat generating
equipment (ovens, fryers etc) and out of direct sunlight
Evaporator coil blocked with ice
Turn unit off and allow coil to defrost or manually force defrost (while
cabinet is “ON”, press and hold
& button for manual defrost)
Cabinet is noisy
Part(s) loose Locate and tighten loose part(s)
Product taking to long to pull-down
Product load covered
Uncover product or try to use metal pans. Refer to Page 3 or “The
Guide to Cook Chill”
Improper use of “Soft Chill” mode Use “Hard Chill” for product loads that are of great density
Compressor will not start hums
and trips circuit breaker
Dirty condenser coil Clean the condenser coil
Excessive heat generated from
equipment nearby
Relocate cabinet, or adjacent heat generating equipment
Voltage to cabinet too high or too low Check and correct supply voltage
Door won’t close tight Cabinet is not level
Level cabinet by adjusting casters or legs. Shim casters or legs if
necessary
Water or ice at bottom of cabinet Product load too hot
Cool down product load before placing into cabinet (Note: product load
should be no higher than 160°F)
Error code displayed
Loose or defective food probe /
thermocouple. Main power failure
Press (cancel) button to stop alarm sound off
Thermal printer paper not
feeding or printing tickets
Thermal printer paper jamming, not
straight or properly seated. Printer paper
spool is finished
Reload paper
BEFORE CALLING SERVICE GUIDE FOR WBC COMMON PROBLEMS
CAUTION: Disconnect power supply prior to attempting any service!