NOTE:
Drawings for illustration purpose only. May not reflect actual product. Not to scale.
Pool Maintenance
The pool is subject to wear and deterioration. If not maintained properly, certain types of excessive or
accelerated deterioration can lead to failure of the pool structure that might release large quantities of water
that could cause bodily harm and property damage.
If you do not adhere to the maintenance guidelines below, your health might be at risk, especially that of your
children.
NOTE:
The filter pump is used to circulate the water and to filter small particles to keep your water free of
suspended dirt particles. In order to keep your pool water clean and hygienic you must add chemicals.
The following table lists the sequence of the tests that
should be carried out for the ideal values and possible
actions. Regularly check the pH value and chlorine
concentration weekly and adjust to the ideal values.
To keep your pool clean:
1. Contact your local pool supply shop for advice and
purchase of chemicals and PH kits.
2. Locate a bucket of water next to pool to clean users’ feet before entering pool.
3. Cover the pool when not in use.
4. Skim pool regularly to avoid settled dirt.
5. Change filter cartridge in filter pump every 2 weeks.
6. Gently clean any scum from the side with a clean cloth.
Proper maintenance can maximize the life of your pool.
7. The bottom of the pool shall be visible at all times from the outside perimeter of the pool.
ATTENTION:
Do not use pump when pool is in use.
Repair
If your pool is damaged, use the repair patch. -See FAQ’s for instructions.
Dismantling
1. Unscrew the drain valve cap on the outside of the pool counter clockwise and remove.
2. Connect the adaptor to the hose and put the other end of the hose in the area where you are going to drain
your pool. (Check local regulations for drainage by-laws).
3. Screw control ring of the hose adaptor onto the drain valve clockwise. The drain valve will be open and
water will start to drain automatically.
ATTENTION:
Water flow can be controlled with the control ring.
4. When draining is finished, unscrew the control ring to close the valve.
5. Disconnect the hose.
6. Screw the cap back onto the drain valve.
7. Air dry pool.
ATTENTION:
Do not leave the drained pool outside.
Storage
1. Once pool is completely dry, sprinkle with talcum powder to prevent pool from sticking together, fold pool
carefully. If pool is not completely dry, mould may result and will damage the pool liner.
2. Store liner and accessories in a dry place with a moderate temperature between 5ºC / 41ºF and
38ºC / 100ºF.
Frequently Asked Questions
1. What is a suitable base for the Rectangular Frame pool?
Almost any completely flat, solid, level surface can be used. Do not use sand as a leveling material as it is
prone to shifting under the pool. The ground should be dug out until it is perfectly level. Do not set up on
driveways, decks, platforms, gravel or asphalt. The ground should be firm enough to withstand the weight
and pressure of the water: mud, sand, soft / loose soil or tar are not suitable. A concrete base can be used
but care should be taken not to drag the pool across the surface as abrasions could tear the liner. If the pool
is to be set up on a lawn, it is recommended that the grass is removed from where the pool will sit as it will
die and may cause odors / slime. Certain types of hardy grass can grow through the liner as can aggressive
bushes / plants by the side of the pool. Ensure adjacent vegetation is cut back where necessary. Use of a
ground cloth assists in protecting the base of the pool.
2. How will I know if my pool is set up on unleveled ground?
If your pool appears to be bulging on one side it is not set up on level ground. It is important that you empty
your pool and move the pool to a level site. If the pool is not on level ground it will place undue stress on the
seams and could result in the seams bursting which will cause flooding, property damage and potentially
personal injury or death.
Fill your pool following the instructions in the owner’s manual carefully. This will ensure that you do not
waste water and the pool can be moved easily so that the ground can be leveled at an appropriate time and
not after you have completely filled it with water.
3. Can I have my pool filled by a water service?
We recommend using a garden hose under low pressure for filling your pool. If it is necessary to use a
water delivery service, it is best to fill the pool with one inch of water by hose and smooth wrinkles first. Use a
water service that is able to regulate the flow of water to prevent damage. Ensure you stop at each step as
noted in the instruction manual to ensure your pool is level. Bestway will not be held responsible for pools
damaged or weakened by water delivery services.
4. What is the maximum fill height of the pool?
Fill pool until water capacity is 90% top rail. Never attempt to fill your pool beyond the base of the rail. We
recommend leaving extra room to account for water displacement when occupants are inside the pool. You
may have to top up the water during the season which has been lost through evaporation or normal use.
5. My pool is leaking, what do I do to fix it?
The pool does not need to be emptied to fix any holes. Self-adhesive underwater repair patches can be
purchased at your local pool / hardware store. For external use, use the repair patch provided. For internal
holes, clean the hole on the inside of the pool to wipe off any oils and algae. Cut a circle large enough to
cover the hole and apply the patch securely onto the side in the water. Cut a second patch and apply to the
outside of the pool for extra strength. If the hole is in the base of the pool use one patch only and weigh it
down with a heavy object while it bonds. If you have patched the pool when it is empty we recommend you
leave it at least 12 hours before filling.
6. Where can I buy filter cartridges and how often should I change them?
Filter cartridges to fit your filter pump should be available from the store where you purchased your pool. If
not, most mass retailers sell filter cartridges as an accessory. If you are unable to obtain replacements please
call our toll-free number and we will assist you in finding a source local to you. The cartridges should be
changed every 2 weeks dependent upon use of the pool. Check the filter on a weekly basis and clean by
hosing down any debris and particles.
Note:
Ensure your pump is disconnected from the electrical supply
before checking the filter cartridge.
7. How many times a year should I change the water?
This is dependant on the amount of use the pool receives, and the attention paid to covering the pool and
keeping chemicals properly balanced. If maintained correctly the water should last a full summer season.
Please contact your local pool chemical supplier for detailed information regarding chemicals, they will be
able to advise you how to best maintain the cleanliness of your water.
8. Do I need to take my pool down for the winter?
Yes, Above-ground pools may collapse under the weight of ice and snow and the PVC walls will be
damaged. We recommend taking the pool down when temperatures fall below 8ºC / 45ºF. The pool should be
stored indoors in a moderate temperature between 5ºC / 41ºF and 38ºC / 100ºF. Please store away from
chemicals and rodents and out of the reach of children.
9. My pool is fading – why is that?
Excessive use of chemicals can cause the color of the inside of the liner to fade; this is similar to a
swimsuit fading over time from repeated contact with chlorinated water.
10. How many years will the pool last?
There is no set time limit for the pool to last; following the instructions in the owner’s manual and with
proper care, maintenance and storage you can considerably increase the life of your pool. Improper set-up,
use or care can result in failure of the pool.
11. The top rails of the pool frame are not rigid because the C-Connectors are loose, will the pool
collapse when filled with water?
No, when water is added to the pool the pressure will lock the C-Connectors into position and the top
frame will be rigid.
3
S-S-002014
Fig. 1
Fig. 2.1
Fig. 2.2
Fig. 3.1
Fig. 3.2
Fig. 3.3
Fig. 5
Fig. 4
Fig. 9
Fig. 10
Proper Water Level
Fig. 11
Flat, Level Ground -
CORRECT
Bumpy, Sloping Ground -
INCORRECT
Connection Valve Assembly
For pool size: 5.49m x 2.74m x 1.22m (18’ x 9’ x 48”), 6.71m x 3.66m x 1.32m (22’ x 12’ x 52”) , 7.32m x 3.66m x
1.32m (24’ x 12’ x 52”),
9.56m x 4.88m x 1.32m /
(31.3’ x 16’ x 52”).(See Fig.6)
Filling Pool with Water
ATTENTION:
Do not leave pool unattended while filling with water.
1. Fill pool just below the fill line on the pool’s interior. Do not exceed the fill line on the pool’s interior. DO
NOT OVERFILL as this could cause the pool to collapse. In times of heavy rainfall you may need to empty
some of the water to ensure the level is correct. (See Fig. 9 & 10)
2. When filling the pool is completed, check that the water is not collecting on any side to ensure the pool is
level.
IMPORTANT:
If pool is not level, drain water and re-level ground by digging out (See Fig. 11). Never
attempt to move the pool with water in it, serious personal injury or damage to the pool may result.
WARNING:
Your pool may contain up to xxxxx liters/xxxx gallons which equals xxxxx pounds of pressure.
If your pool has any bulge or uneven side then the pool is not
level, the sides may burst and the water may discharge
suddenly causing serious personal injury and/or damage to
property.
3. Check pool for any leaks at valves or seams, check ground
cloth for any evident water loss. Do not add chemicals until this
has been done.
NOTE:
In the event of a leak, patch your pool using the
Heavy-duty repair patch provided. Refer to the FAQ’s for further
information.
8. Pull the bottoms of the U-Support outward away from the liner and make the Pole Support taut. Repeat
this procedure for remaining U-Supports.
9. Ensure drain valve is firmly closed.
10. Put 1” to 2” (2.5cm to 5cm) water in the pool to cover the floor. Once pool floor is slightly covered, gently
smooth out all wrinkles. Start in the center of the pool and work your way clockwise to the outside.
(See fig.4)
Pool outside
Pool outside
NOTE:
Check that both the Control
Valve Gasket and O-ring are
correctly positioned on the Control
Valve.
OPERATION NOTE:
Use the
control screw on top of the Control
Valves to open and
close the valve. (See Fig.7)
Fig.7
Fig.8
NOTE:
If you want to connect other pool cleaning kits to the pool through the connection valve, use a Phillips
screwdriver to disassemble the Debris Screen from the Connector. (See Fig.8)
TEST IDEAL VALUES
pH value 7.4– 7.6
Cyanuric acid 30 – 50 ppm
Free chlorine 2 – 4 ppm
Chlorine compound 0
Algae None visible
Calcium hardness 200 – 400 ppm
Gasket
Pool outside
Pool outside
Pool outside
Fig.6
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
