BestDuplicator BD18xxL Controller, User Manual

Page: 38 / 48

Appendix
38
Appendix B. Troubleshooting
1
Error Message
Error Message Possible Reasons Troubleshooting
Bad Master Disc Master disc is empty or
protected. Please check your master disc
by (1) Disc Info (2) by PC.
Master disc has damaged
or bad quality.
Warning:
Can’t DVD
↑ CD
You put different format
of blank disc from the
master disc. Cannot copy
between different disc
format. Please check your master and
blank disc format by “Disc Info.”
Not Blank Disc The target disc has been
written. Please use blank discs or
rewritable discs.
No Disc No blank disc. Or the disc
is upside down. Please double check again your
target discs.
Using Blu-ray blank disc,
but the driver does not
support Blu-ray.
No Master Disc No source disc. Please check if you put the right
source disc into the drive.
Use Blu-ray as a source,
but the driver does not
support Blu-ray. Please check the disc format by
“Disc Info”.
Read Error Count
Over Limit
(It happens when you
load data from disc
to HDD.) M a s t e r d i s c h a s b a d
quantity. Please change another source.
Master disc is a protected
disc. Please don’t use protected disc
as a source.
No Update File No disc with updated FW,
can’t find FW files. 1. Check if you unzip the FW
file.
2. Check if the FW is placed
at root level.
3. Check if you put the right
disc with FW.
4. Try the FW disc with other
drives.