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Care and cleaning

• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor 

surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.

• Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or 

covered. Your monitor should never be placed near or over a radiator or heat source, or in a built-in 
installation unless proper ventilation is provided.

• Never push objects or spill liquid of any kind into this product.

Servicing

Do not attempt to service this product yourself, as opening or removing covers may expose you to 
dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as 
dropping or mishandling occurs, contact qualified service personnel for servicing.

BenQ ecoFACTS

BenQ has been dedicated to the design and development of greener product as part of its aspiration to 
realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal 
to achieve a low-carbon society. Beside meeting international regulatory requirement and standards 
pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives 
further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, 
transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design 
highlights of each product, hoping to ensure that consumers make informed green choices at purchase. 
Check out BenQ's CSR Website at 

http://csr.BenQ.com/

 for more details on BenQ's environmental 

commitments and achievements.

Summary of Contents for VW2424H

Page 1: ...VW2424H LCD Monitor User Manual ...

Page 2: ...e not sure of the type of power available consult your dealer or local power company A certified power supply cord has to be used with this equipment The relevant national installation and or equipment regulations shall be considered A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 designation H05VV F 3G 0 75mm2 or H05VVH2 F2 3G 0 75mm...

Page 3: ...t such as dropping or mishandling occurs contact qualified service personnel for servicing BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the Bringing Enjoyment N Quality to Life corporate vision with the ultimate goal to achieve a low carbon society Beside meeting international regulatory requirement and sta...

Page 4: ...ardware 8 How to detach the stand base 11 Getting the most from your BenQ monitor 12 How to install the monitor on a new computer 13 How to upgrade the monitor on an existing computer 14 How to install on Windows 7 system 15 How to install on Windows Vista systems 16 Picture optimization 17 How to adjust your monitor 18 The control panel 18 Hot key mode 19 Main menu mode 20 Troubleshooting 32 Need...

Page 5: ...u have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Base Quick Start Guide CD ROM Power Adapter Power Cord Picture may differ from product supplied for your region Video Cable D Sub ...

Page 6: ...onal accessory Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport Always keep the product and accessories out of reach of small children ...

Page 7: ... know your monitor Getting to know your monitor Front view Back view 1 Power button 2 Control buttons 1 2 3 DC Power Input jack 4 Headphone jack 5 D Sub socket 6 DVI D socket 7 HDMI socket 8 Lock switch 3 4 5 6 7 8 ...

Page 8: ...and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface While holding the monitor firmly against the desk pull the monitor stand arm upwards clear of the monitor Orient and align the stand base socket with the end of the stand arm then push them together Tighte...

Page 9: ...video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI port on the monitor Connect the other end of the cable to the HDMI port of a digital output device The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied fo...

Page 10: ... the power button on the right of the monitor Turn on the computer too and follow the instructions in Getting the most from your BenQ monitor on page 12 to install the monitor software To extend the service life of the product we recommend that you use your computer s power management function ...

Page 11: ...ing a soft item like a towel on the desk for padding before laying the screen face down on a flat clean padded surface Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surrou...

Page 12: ... the very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Fur...

Page 13: ...d launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers 2 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 3 Check Search for a suitable driver for my device option and click Next 4 Check the option for CD ROM drives uncheck all others and click Next 5 Look to confirm that the wizard has selected the correct name o...

Page 14: ...articular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See How to install on Windows 7 system on page 15 How to install on Windows Vista systems on page 16 The BenQ...

Page 15: ...nd the Update Driver button 6 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 7 In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive 9 Select the correct folder name of your monitor from provided driver list...

Page 16: ... and the Update Driver button 6 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 7 In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive 9 Select the correct folder name of your monitor from provided driver li...

Page 17: ...key on the monitor 3 Press the MENU key to access the monitor On Screen Display OSD menu 4 Use the or keys to select DISPLAY and press the ENTER key to enter the menu 5 If you notice a vertical noise like a curtain effect shimmering of vertical lines press the or keys to select Pixel Clock and press the ENTER key Then press the or keys to adjust the monitor until the noise disappears 6 If you noti...

Page 18: ... hot key for Mode 4 Volume key For Right Increase adjustment The key is the hot key for Volume 5 ENTER key Enters sub menus and select items This key is also the hot key for Input 6 Power Turns the power on or off 1 2 3 4 5 6 OSD On Screen Display The hot keys will display a graduated scale for adjusting the value of that setting and will only operate while the OSD menu is not currently displaying...

Page 19: ... while the key will decrease the volume To Mute press the Volume hot key for 3 seconds To release Mute press the Volume hot key for 3 more seconds Press the key continually to switch between the 6 modes for the main window including Standard Movie Game Photo sRGB and Eco The setting will take effect immediately See also Picture Mode on page 25 Press the ENTER key to toggle between different PC vid...

Page 20: ...owing pages Display menu on page 21 Picture menu on page 23 Picture Advanced menu on page 25 Audio menu on page 28 System menu on page 29 There are five main OSD menus 1 Display 2 Picture 3 Picture Advanced 4 Audio 5 System Use the left or right keys to highlight a menu item and press the ENTER key to enter the Menu item settings The OSD menu languages may differ from the product supplied to your ...

Page 21: ...elect that item 4 Press the or keys to make adjustments or selections 5 To return to the previous menu press the MENU button DISPLAY MODE Standard Auto Adjustment H Position V Position Pixel Clock Phase 10 12 1 12 ENTER MENU Exit Select Move Item Function Operation Range Auto Adjustment Optimizes and adjusts the screen settings automatically for you The AUTO key is a hot key for this function When...

Page 22: ...en image 0 to 100 Pixel Clock Adjusts the pixel clock frequency timing to synchronize with the analog input video signal Not applicable to a digital input signal See also Picture optimization on page 17 0 to 100 Phase Adjusts the pixel clock phase timing to synchronize with the analog input video signal Not applicable to a digital input signal See also Picture optimization on page 17 0 to 63 ...

Page 23: ...12 10 1 ENTER MENU Select Move Back 3 Item Function Operation Range Brightness Adjusts the balance between light and dark shades Press the key to increase the brightness and press the key to decrease the brightness 0 to 100 Contrast Adjusts the degree of difference between darkness and lightness Press the key to increase the contrast and press the key to decrease the contrast 0 to 100 Sharpness Ad...

Page 24: ...elect Red Green or Blue Then use the or keys to make the color adjustments Red Tailors the image color tint Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Press the or keys to adjust the value 0 to 10...

Page 25: ...enu press the MENU button PICTURE ADVANCED MODE Standard Picture Mode Senseye Demo Dynamic Contrast Display Mode Color Format HDMI RGB PC Range 5 Standard OFF YUV RGB 16 235 ENTER MENU Exit Select Move Item Function Operation Range Picture Mode Selects a picture mode that best suits the type of images shown on the screen Standard for basic PC application Movie for viewing videos Game for playing v...

Page 26: ...pect ratio s other than 16 9 to be displayed without geometric distortion Overscan Slightly enlarges the input image Use this feature to hide annoying edge noise if present around your image Full Scales the input image to fill the screen Ideal for 16 9 aspect images Aspect The input image is displayed without geometric distortion filling as much of the display as possible 16 9 images will fill the...

Page 27: ...creen do not display properly DVI Color Format is automatically set to RGB HDMI Color Format is not selectable In other words Color Format is automatically set depending on the input video source Press the ENTER key to select this option Press the or keys to change the settings RGB YUV HDMI RGB PC Range Determines the range of color scales Select an option that matches the RGB range setting on the...

Page 28: ...e menu 3 Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the or keys to make adjustments or selections 5 To return to the previous menu press the MENU button AUDIO MODE Standard Volume Mute 10 OFF ENTER MENU Exit Select Move Item Function Operation Range Volume Adjusts the audio volume Press the key to increase the volume and press th...

Page 29: ... or keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the or keys to make adjustments or selections 5 To return to the previous menu press the MENU button Item Function Operation Range Input Use this to change the input to that appropriate to your video cable connection type Press the or keys to change the settings DVI D sub HDMI OSD Settings Press ...

Page 30: ...lied in your region English Français Deutsch Italiano Español Polski 日本語 Česky 繁體中文 Magyar 简体中文 SICG BiH CRO Română Nederlands Русский Svenska Português H Position Adjusts the horizontal position of the OSD menu Press the or keys to change the settings 0 to 100 V Position Adjusts the vertical position of the OSD menu 0 to 100 Display Time Adjusts the display time of the OSD menu 5 Sec 10 Sec 15 Se...

Page 31: ...ON OFF HDMI Auto Switch When this function is activated HDMI port will be in the input auto select loop Otherwise HDMI can only be selected by input select or by hot key Press the ENTER key to select this option Press the or keys to change the settings ON OFF Auto Power off Sets the time to power off the monitor automatically in power saving mode Press the ENTER key to select this option Press the...

Page 32: ...ral pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color Clean the LCD screen Cycle power on off These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology The image has a faulty coloration It has a yellow blue or pink appearance Select MENU PICTURE Color Reset Color and th...

Page 33: ... instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running at its native resolution To have the optimal display...

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