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Welcome

LCD Monitor
User Manual

V2220H
V2220HP
V2420H
V2420HP

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Summary of Contents for V2220H

Page 1: ...1 Welcome LCD Monitor User Manual V2220H V2220HP V2420H V2420HP ...

Page 2: ...ccessible This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power company A certified power supply cord has to be used with this equipment The relevant national installation and or equipment regulations shall be considered A certified power supply cord not lighter than ordinary polyvi...

Page 3: ...ed or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided Never push objects or spill liquid of any kind into this product Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse o...

Page 4: ... BenQ monitor 12 How to install the monitor on a new computer 13 How to upgrade the monitor on an existing computer 14 How to install on Windows 7 system 15 How to install on Windows Vista systems 16 How to install on Windows XP system 17 Picture optimization 18 How to adjust your monitor 19 The control panel 19 Hot key mode 20 Main menu mode 21 Troubleshooting 33 Frequently asked questions FAQ 33...

Page 5: ...e check you have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Base Quick Start Guide CD ROM Power Adapter Power Cord Picture may differ from product supplied for your region ...

Page 6: ...n you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport Video Cable D Sub Video Cable DVI D Optional accessory for models with DVI inputs sold separately Video Cable HDMI Optional accessory for models with HDMI inputs sold separately ...

Page 7: ...itor Front view Back view Above diagram may vary depending on the model 1 Power button 2 Control buttons 3 DC Power Input jack 4 Headphone jack selected models only 5 D Sub socket 6 DVI D socket 7 HDMI socket selected models only 8 Lock switch 1 2 3 4 5 6 7 8 ...

Page 8: ... and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface While holding the monitor firmly against the desk pull the monitor stand arm upwards clear of the monitor Orient and align the stand base socket with the end of the stand arm then push them together Tight...

Page 9: ...with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI port on the monitor Connect the other end of the cable to the HDMI port of a digital output device The video cable included in your package and the socket illustrations on the right may va...

Page 10: ...y differ from product supplied for your region Turn on the monitor by pressing the power button on the right of the monitor Turn on the computer too and follow the instructions in Section 4 Getting the most from your BenQ monitor on page 12 to install the monitor software ...

Page 11: ...ing a soft item like a towel on the desk for padding before laying the screen face down on a flat clean padded surface Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surrou...

Page 12: ...r the very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Fu...

Page 13: ...are installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer 1 Follow the instructions in How to assemble your monitor hardware on page 8 When Windows starts it will automatically detect the new monitor and launch the Found New Hardware Wizard Follow the prompts until it displays the option to I...

Page 14: ...e no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor CD ROM for the particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction W...

Page 15: ...ver button 5 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 6 In the Update Driver Software window select the option Browse my computer for driver software 7 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your sy...

Page 16: ... and the Update Driver button 6 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 7 In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above dep...

Page 17: ...rivers are already installed and you need do nothing further Cancel out of these property windows However if BenQ is not listed as the manufacturer or the correct model is not currently shown you will need to continue with these instructions 5 Click the Driver tab and the Update Driver button The Hardware Update Wizard will display Follow the wizard instructions noting the steps below 6 Insert the...

Page 18: ...eavour BenQ has provided a screen test image utility which you can use to check for screen color grayscale and line gradient display 1 Run the test program auto exe from CD ROM You could also use any other image such as the desktop of your operating system However we recommend that you use auto exe As you run auto exe a test pattern displays 2 Press the AUTO key on the monitor 3 Press the MENU key...

Page 19: ...e hot key for Mode 4 Volume key For Right Increase adjustment The key is the hot key for Volume 5 ENTER key Enters sub menus and select items This key is also the hot key for Input 6 Power Turns the power on or off OSD On Screen Display The hot keys will display a graduated scale for adjusting the value of that setting and will only operate while the OSD menu is not currently displaying Hot key di...

Page 20: ... while the key will decrease the volume To Mute press the Volume hot key for 3 seconds To release Mute press the Volume hot key for 3 more seconds Press the key continually to switch between the 6 modes for the main window including Standard Movie Game Photo sRGB and Eco The setting will take effect immediately See also Picture Mode on page 26 Press the ENTER key to toggle between different PC vid...

Page 21: ...ails For more information on each menu please refer to the following pages Display menu on page 22 Picture menu on page 24 Picture Advanced menu on page 26 Audio menu on page 29 System menu on page 30 There are five main OSD menus 1 Display 2 Picture 3 Picture Advanced 4 Audio 5 System Use the left or right keys to highlight a menu item and press the ENTER key to enter the Menu item settings DISPL...

Page 22: ...To return to the previous menu press the MENU button DISPLAY MODE Standard Auto Adjustment H Position V Position Pixel Clock Phase 10 12 1 12 ENTER MENU Exit Select Move Item Function Operation Range Auto Adjustment Optimizes and adjusts the screen settings automatically for you The AUTO key is a hot key for this function When you connect a digital video output using a digital DVI or HDMI cable to...

Page 23: ...en image 0 to 100 Pixel Clock Adjusts the pixel clock frequency timing to synchronize with the analog input video signal Not applicable to a digital input signal See also Picture optimization on page 18 0 to 100 Phase Adjusts the pixel clock phase timing to synchronize with the analog input video signal Not applicable to a digital input signal See also Picture optimization on page 18 0 to 63 ...

Page 24: ... brightness and press the key to decrease the brightness 0 to 100 Contrast Adjusts the degree of difference between darkness and lightness Press the key to increase the contrast and press the key to decrease the contrast 0 to 100 Sharpness Adjusts the clarity and visibility of the edges of the subjects in the image Press the key to improve the crispness of the display and press the key to have sof...

Page 25: ... more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Press the or keys and the ENTER key to select Red Green or Blue Then use the or keys to make the color adjustments Red 0 to 100 Green 0 to 100 Blue 0 to 100 Hue Adjusts t...

Page 26: ...seye Demo Dynamic Contrast Display Mode Color Format HDMI RGB PC Range 5 Standard OFF YUV RGB 16 235 ENTER MENU Exit Select Move Item Function Operation Range Picture Mode Selects a picture mode that best suits the type of images shown on the screen Standard for basic PC application Movie for viewing videos Game for playing video games Photo for viewing still images sRGB for better color matching ...

Page 27: ...feature is provided to allow aspect ratio s other than 16 9 to be displayed without geometric distortion Overscan Slightly enlarges the input image Use this feature to hide annoying edge noise if present around your image Full Scales the input image to fill the screen Ideal for 16 9 aspect images Aspect The input image is displayed without geometric distortion filling as much of the display as pos...

Page 28: ...properly DVI Color Format is automatically set to RGB HDMI Color Format is not selectable In other words Color Format is automatically set depending on the input video source Press the ENTER key to select this option Press the or keys to change the settings RGB YUV HDMI RGB PC Range available only when HDMI input is in use Determines the range of color scales Select an option that matches the RGB ...

Page 29: ...d then press the ENTER key to select that item 4 Press the or keys to make adjustments or selections 5 To return to the previous menu press the MENU button Item Function Operation Range Volume Adjusts the audio volume Press the key to increase the volume and press the key to decrease the volume 0 100 Mute Mutes the audio input Press the or keys to change the settings ON OFF AUDIO MODE Standard Vol...

Page 30: ...wer off Information HDMI Auto Switch MENU Back DVI OFF ON Move Item Function Operation Range Input Use this to change the input to that appropriate to your video cable connection type Press the or keys to change the settings DVI D sub VGA HDMI OSD Settings Press ENTER to enter the OSD Settings menu Language Sets the OSD menu language Press the or keys to change the settings The language options di...

Page 31: ...ss and hold the MENU key for 15 seconds to enter the OSD Lock option and make changes Alternatively you may use the or keys to select NO in the OSD Lock submenu from the OSD Settings menu and all OSD controls will be accessible YES NO Press MENU to leave the OSD Settings menu DDC CI Allows the monitor settings to be set through the software on the PC Press the ENTER key to select this option Press...

Page 32: ...software for remote diagnostics HDMI Auto Switch When this function is activated HDMI port will be in the input auto select loop Otherwise HDMI can only be selected by input select or by hot key Press the ENTER key to select this option Press the or keys to change the settings ON OFF Reset All Resets all mode color and geometry settings to the factory default values Press the or keys to change the...

Page 33: ...her color Clean the LCD screen Cycle power on off These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology The image has a faulty coloration It has a yellow blue or pink appearance Select MENU PICTURE Color Reset Color and then choose YES in the Caution message box to reset the color settings to the factory defaults If the image is still not correct and...

Page 34: ...ifferent input sources may appear distorted or stretched on the monitor running at its native resolution To have the optimal display performance of each type of input sources you can use the Display Mode function to set a proper aspect ratio for the input sources See Display Mode on page 27 for details The image is displaced in one direction Read the instructions on the link Adjusting the Screen R...

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