BenQ SW24 series User Manual Download Page 1

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SW Series

LCD Monitor

User Manual

Summary of Contents for SW24 series

Page 1: ...SW Series LCD Monitor User Manual ...

Page 2: ... outlet should be installed near the equipment and be easily accessible This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power company An approved power cord greater or equal to H03VV F or H05VV F 2G or 3G 0 75mm2 must be used Care And Cleaning Cleaning Always unplug your monitor fro...

Page 3: ... attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident such as dropping or mishandling occurs contact qualified service personnel for servicing BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the idea...

Page 4: ... 25 Getting the most from your BenQ monitor 26 How to install the monitor on a new computer 27 How to upgrade the monitor on an existing computer 28 How to install on Windows 8 8 1 system 29 How to install on Windows 7 system 30 How to adjust your monitor 31 The control panel 31 OSD Controller 32 Basic menu operation 34 Customizing the hot keys 36 Adjusting the display color 36 Adjusting the backl...

Page 5: ... have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD ROM Power Cord Picture may differ from product supplied for your region Video Cable DVI DL ...

Page 6: ...for your region And the package contents may subject to change without prior notice For cables that are not supplied with your product you can purchase them separately Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport Always keep the product and accessories ...

Page 7: ...ppearance of the product supplied for your region Front view Back view SW24 series SW27 series 1 Control buttons 2 Power button 1 2 1 2 3 AC power input jack 4 OSD Controller socket 5 Headphone jack 6 DVI D socket 7 Cable management hole 8 HDMI socket 9 DisplayPort socket 10 USB port upstream connecting to the PC 11 Kensington lock slot 5 6 4 11 8 9 10 3 7 ...

Page 8: ... for shading hood installation 14 USB port x 2 downstream connecting to USB devices 15 SD card slot 16 VESA mount release button Above diagram may vary depending on the model Picture may differ from product supplied for your region 16 14 15 12 13 13 ...

Page 9: ... connection illustrations are for your reference only For cables that are not supplied with your product you can purchase them separately For detailed connection methods see page 12 14 PC Notebook SD card USB peripherals Colorimeter Headphone OSD Controller ...

Page 10: ... or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded s...

Page 11: ...n the stand and the base Gently attempt to pull the stand and the base back apart to check that they have properly engaged Carefully lift the monitor turn it over and place it upright on its stand on a flat even surface To move the monitor you must hold the handle and the bottom of the stand base at the same time as illustrated Open Open Lock Lock Open Open Lock Lock Lock Lock Open Open Lock Lock ...

Page 12: ...ble To Connect the DVI DL Cable Connect the plug of the DVI DL cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI port on...

Page 13: ... right may vary depending on the product supplied for your region 3 Connect the OSD Controller to the monitor Connect the OSD Controller to the mini USB port exclusively for OSD Controller connection on the rear of the monitor And place the OSD Controller properly on your monitor base For more information on OSD Controller see OSD Controller on page 32 4 Connect the headphones You may connect head...

Page 14: ...SB ports transmit data between connected USB devices and the upstream port See picture on the right 6 Connect the memory card Insert a SD MMC or MS memory card following the direction indicated on the card to exchange files Supported memory card formats are as follows SD SDHC SDXC MMC Memory Stick Memory Stick Pro MS Duo MS Pro Duo 7 Connect the power cable to the monitor Plug one end of the power...

Page 15: ... Picture may differ from product supplied for your region Turn on the monitor by pressing the power button on the monitor Turn on the computer too and follow the instructions in Getting the most from your BenQ monitor on page 26 to install the monitor software To extend the service life of the product we recommend that you use your computer s power management function ...

Page 16: ...re laying the screen face down on a flat clean padded surface Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls 2 Remove the monitor base Raise the thumb...

Page 17: ...emble your monitor hardware And then detach the base from the stand 3 Remove the monitor stand While pressing and holding the VESA mount release button detach the stand from the monitor and Open Open Lock Lock 1 2 3 ...

Page 18: ... the shading hood to avoid possible damage 1 Prepare for the shading hood installation Place the monitor upright on its stand on a flat even surface Make sure the monitor is rotated to the landscape mode There are 5 different pieces of the shading hood Follow the illustrations to complete the installation carefully 2 Install the left part of shading hood 3 Attach to the left side of the monitor Al...

Page 19: ...g hood 5 Attach to the right side of the monitor Align the L shape bar on the hood with the one on the right side of the monitor and press down the hood to fix it firmly Align the velcro inside the hood with the one on the top of the monitor 6 Install the piece b d 1 2 e e 2 1 ...

Page 20: ...end to calibrate the display s color by a colorimeter slide the piece down so the colorimeter can be installed Follow the instruction manuals of the colorimeter you purchased and the provided software to complete the installation and calibration process e ...

Page 21: ...height Move the marker on the scale to the monitor stand height just set Avoid placing hands on the upper or lower part of the height adjustable stand or at the bottom of the monitor as ascending or descending monitor might cause personal injuries Keep children out of reach of the monitor while performing this operation If the monitor has been rotated to portrait mode and height adjustment is desi...

Page 22: ...d angle with the monitor tilt swivel and height adjustment functions Refer to the product specifications for details Tilting the monitor Swiveling the monitor Tilt the monitor gently The scale on top of the column helps keep track of your preferred tilt angle Turn the monitor to the left or right as desired ...

Page 23: ...ce the display is rotated you also need to rotate the OSD menu Go to System and Auto Pivot Select On The OSD menu rotates with the monitor 3 Fully extend the monitor and tilt it Gently lift the display up and extend it to the maximum extended position Then tilt the monitor The monitor should be vertically extended to allow to rotate from landscape to portrait mode 4 Rotate the monitor 90 degrees c...

Page 24: ...24 How to assemble your monitor hardware 5 Adjust the monitor to the desired viewing angle See Viewing angle adjustment on page 22 for more information ...

Page 25: ...he power before disconnecting the cables from the LCD monitor 1 Remove the monitor stand Lay the screen face down on a clean and well padded surface Detach the monitor stand as instructed in How to detach the stand and the base on page 16 2 Remove the screws on the back cover Use a cross pointed screwdriver to release the screws on the back cover The use of a magnetic head screwdriver is recommend...

Page 26: ...ing the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an au...

Page 27: ...s the option to Install Hardware Device Drivers 2 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 3 Check Search for a suitable driver for my device option and click Next 4 Check the option for CD ROM drives uncheck all others and click Next 5 Look to confirm that the wizard has selected the correct name of your monitor and click Next 6 Click Finish 7 Restart the computer If you...

Page 28: ...or the particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See How to install on Windows 8 8 1 system on page 29 How to install on Windows 7 system on page 30 T...

Page 29: ...and then the Properties button 5 Click the Driver tab and the Update Driver button 6 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 7 In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive 9 Select the correc...

Page 30: ...nd the Update Driver button 6 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 7 In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive 9 Select the correct folder name of your monitor from provided driver list...

Page 31: ...your monitor How to adjust your monitor The control panel No Name Description 1 Control keys Accesses the functions or menu items displayed on the screen right next to each key 2 Power key Turns the power on or off 1 2 ...

Page 32: ...and hold for 5 seconds to bring up a list of options select another feature of setup menu by pressing or and confirm with 2 Controller Key 2 Press to switch to sRGB Picture Mode Press and hold for 5 seconds to bring up a list of options select another feature of setup menu by pressing or and confirm with 3 Controller Key 3 Press to switch to B W Picture Mode Press and hold for 5 seconds to bring u...

Page 33: ...ase adjustment Enters sub menus Returns to the previous menu 6 OK key Activates the hot key menu Selects menu items No Name Description OSD Controller is designed for BenQ LCD Monitor exclusively and is available for compatible models only Do not connect it to other devices with mini USB ports ...

Page 34: ...om keys and are designated for particular functions 3 Select Menu to access the main menu 4 In the main menu follow the icons next to the control keys to make adjustments or selection See Navigating the main menu on page 37 for details on the menu options No OSD in hot key menu OSD icon in main menu Function Custom Key 1 By default the key is the hot key for Input To change the default settings se...

Page 35: ...he default settings see Customizing the hot keys on page 36 Enters sub menus Selects menu items Menu Activates the main menu Returns to the previous menu Exit Exits OSD menu No OSD in hot key menu OSD icon in main menu Function 2 3 4 5 OSD On Screen Display The hot keys only operate while the main menu is not currently displaying Hot key displays will disappear after a few seconds of no key activi...

Page 36: ...are Color Temp see page 41 Gamma see page 42 Color Gamut see page 42 Hue see page 42 Saturation see page 42 Black Level see page 42 Depending on the Color Mode you just set the available options for color adjustment may vary See Available menu options for each Color Mode on page 43 for more information Once the adjustment is done you can save the customized settings from Color Adjustment Save Colo...

Page 37: ...nd settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu For more information on each menu please refer to the following pages Display menu on page 38 Color Adjustment menu on page 40 System m...

Page 38: ...a sub menu and then use or to select a menu item 4 Use or to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select Item Function Range Input Use this to change the input to that appropriate to your video cable connection type DVI HDMI DP Aspect Ratio This feature is provided to allow aspect ratios other than 16 9 to be displayed without geometr...

Page 39: ...39 Navigating the main menu 1 1 Displays the input image in its native resolution without scaling Item Function Range ...

Page 40: ... a sub menu and then use or to select a menu item 4 Use or to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select 80 Display Color Adjustment System Mode Adobe RGB Color Mode Brightness Contrast Sharpness Color Temp Gamma Color Gamut Hue Brightness Item Function Range Color Mode Select a color mode that best suits the type of images shown on ...

Page 41: ...k shades 0 to 100 Contrast Adjusts the degree of difference between darkness and lightness 0 to 100 Sharpness Adjusts the clarity and visibility of the edges of the subjects in the image 0 to 10 Color Temp 5000K Applies a color tint cool or warm to the image Color temperature is measured in K Kelvin degrees The display becomes reddish if the color temperature is low and becomes bluish if the color...

Page 42: ...eive colors Some color gradations may not be displayed well if this the setting has been adjusted R G B C M Y Saturation Adjusts the purity degree of colors Some color gradations may not be displayed well if this the setting has been adjusted R G B C M Y Black Level Adjusts the luminance of the dark areas in an image 0 10 Save Color Settings Saves a new set of customized color settings Custom Mode...

Page 43: ...bration Custom Brightness V V V V V V N A V Contrast V V V V V V N A V Sharpness V V V V V V V V Color Temp 5000K 6500K 9300K 5000K 6500K 9300K 5000K 6500K 9300K 5000K 6500K 9300K 5000K 6500K 9300K N A N A V Gamma 1 8 2 2 1 8 2 2 1 8 2 2 1 8 2 2 1 8 2 2 1 8 2 2 N A V Color Gamut V N A N A N A V V N A V Hue N A N A N A N A N A N A V V Saturation N A N A N A N A N A N A V V Black Level V V V V V N A...

Page 44: ...their settings and related items will not appear on the menu 1 Select Menu from the hot key menu 2 Use or to select System 3 Select to go to a sub menu and then use or to select a menu item 4 Use or to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select OSD Settings HDMI RGB PC Range Audio AMA Auto Power Off Auto Pivot Resolution Notice Custo...

Page 45: ...lay time of the OSD menu 5 sec 10 sec 15 sec 20 sec 25 sec 30 sec OSD Lock Prevents all the monitor settings from being accidentally changed When this function is activated the OSD controls and hotkey operations will be disabled To unlock the OSD controls press and hold any key for 10 seconds HDMI RGB PC Range Determines the range of color scales Select an option that matches the RGB range setting...

Page 46: ...ustom key 2 Custom Key 3 Sets the function to be accessed by custom key 3 Controller Key 1 Sets the feature or setup menu to be accessed by Controller Key 1 Standard Adobe RGB sRGB B W Photo Low Blue Light Calibration 1 Calibration 2 Custom 1 Custom 2 Controller Key 2 Sets the feature or setup menu to be accessed by Controller Key 2 Controller Key 3 Sets the feature or setup menu to be accessed by...

Page 47: ...ion Displays the current monitor property settings Input Current Resolution Optimum Resolution best with the monitor Model Name Reset All Resets all mode color and geometry settings to the factory default values YES NO Item Function Range ...

Page 48: ... screen Cycle power on off These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology The image has a faulty coloration It has a yellow blue or pink appearance Go to Color Adjustment and Reset Color and then choose YES to reset the color settings to the factory defaults If the image is still not correct and the OSD also has faulty coloration this means on...

Page 49: ...g the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running at its native resolution To have the optimal display performance of each type of input...

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BenQ SW24 series, User Manual

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