BenQ SV500 User Manual Download

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SV500

Digital Signage

User Manual

Summary of Contents for SV500

Page 1: ...SV500 Digital Signage User Manual ...

Page 2: ...s of the display and their functions 8 Front panel 8 Rear panel 8 Input output terminals 10 Remote control 12 Using the remote control 13 Connection 15 Connecting audio video signals 15 Connecting power 18 Basic operations 19 Turning the display on or off 19 Switching input signals 19 Adjusting audio volume level 19 Network connection 20 Connecting to a LAN 20 Controlling the display 20 The OSD On...

Page 3: ...ime menu 26 Setup menu 27 Screen menu 28 System Information menu 29 Multimedia system operation 30 Multimedia buttons on the remote control 30 Viewing options 31 Product information 36 Specifications 36 Dimensions 38 Troubleshooting 41 ...

Page 4: ...y Using wrong or unsuitable accessories may cause the display to fall and result in serious personal injuries Make sure that the surface and fixing points are strong enough to sustain the weight of the display To reduce the risk of electric shock do not remove covers No user serviceable parts inside Refer servicing to qualified service personnel To prevent personal injuries mounting the display or...

Page 5: ...rms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Notes on the LCD panel of...

Page 6: ...so could result in malfunction Confirm there is no object between the remote control and the remote sensor of the product When the remote control will not be used for an extended period remove the batteries Battery safety notice The use of the wrong type of batteries may cause chemical leaks or explosion Please note the following Always ensure that the batteries are inserted with the positive and ...

Page 7: ...bon society Besides meeting international regulatory requirement and standards pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transportation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product...

Page 8: ...RS 232 cable cross type IR extender The type of power cord supplied may differ from that illustrated depending on your region of purchase Before discarding the package check that you haven t left any accessories inside the box Dispose of packaging materials wisely You can recycle the cardboard carton Consider storing the package if possible for future transport of the display Do not leave plastic ...

Page 9: ...e person may result in danger and injuries Refer the installation to qualified technicians Improper installation may cause the display to fall or malfunction Installing the display on a wall 1 Place a clean dry and lint free cloth on a flat horizontal and object free surface Make sure that the size of the cloth is larger than the display 2 Gently lay the display on the cloth with the LCD screen fa...

Page 10: ...ed torque 470 635N cm The mounting means should be strong enough to bear the weight of the display To maintain proper ventilation keep at least 10 mm of clear space from the back cover of the display to the wall Please consult a professional technician for wall mount installations The manufacturer accepts no liability for installations not performed by a professional technician The AC IN OUT socke...

Page 11: ...he display and their functions 8 Parts of the display and their functions Front panel Rear panel HDMI2 LINE OUT AUDIO IN VGA OUT VGA IN HDMI1 DVI IN IR IN OUT RJ 45 LAN RS232 OUT RS232 IN DVI OUT USB 2 3 4 5 6 1 ...

Page 12: ...ights up green when the display is turned on Lights up red when the display is turned off MENU Opens or closes the OSD menu INPUT Selects a video source Enters a submenu in the On Screen Display OSD menu Hot keys for audio volume adjustment Scrolls through settings and options in the OSD menu Scrolls through settings and options in the OSD menu Power button Turns the display on or off 1 2 3 4 5 6 ...

Page 13: ...om the RS232C IN input to another display for external control and multi display operation RS232 IN Receives control signals from a computer or another display USB Connects to a USB flash drive for multimedia playback or software update DVI OUT Outputs DVI signals to another display HDMI2 LINE OUT AUDIO IN VGA OUT VGA IN HDMI1 DVI IN IR IN OUT RJ 45 LAN RS232 OUT RS232 IN DVI OUT USB HDMI2 LINE OU...

Page 14: ...u ray disc player HDMI 1 Receives HDMI signals from an external device such as a Blu ray disc player VGA IN Receives analog RGB signals from an external device such as a computer VGA OUT Outputs analog RGB signals from the VGA IN input to another display AUDIO IN Receives audio signals from an external device such as a computer LINE OUT Outputs audio signals to an external device 9 10 11 12 13 14 ...

Page 15: ...me MENU Opens or closes the OSD menu INPUT Selects an input source ENTER Confirms your selection or save changes INFOR Shows the current input source and resolution MUTE Turns on or off the mute function Scrolls through settings and options in the OSD menu when the OSD menu is on MULTI MEDIA buttons The button functions are not available with the display 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 ...

Page 16: ...If the display s remote control sensor window is exposed to direct sunlight or strong light the remote control may not operate properly In this situation change the light 1 Open the remote control battery compartment cover 2 Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the and marks in the battery compartment The supplied batteries are provid...

Page 17: ... readjust the angle of the display or operate the remote control from a location closer to display s remote control sensor window HDMI2 LINE OUT AUDIO IN VGA OUT VGA IN HDMI1 DVI IN IR IN OUT RJ 45 LAN RS232 OUT RS232 IN DVI OUT USB Max 10 m 32 8 feet ...

Page 18: ...ully inserted and firmly seated Connecting the VGA input 1 Connect the VGA IN jack on the display to the VGA output jack on a computer using a D Sub 15 pin cable 2 Connect the computer s audio output jack to the AUDIO IN jack on the display using a suitable audio cable 3 To view images from this input press the VGA button on the remote control To select an appropriate audio source see Audio menu o...

Page 19: ...needed connect the computer s audio output jack to the AUDIO IN jack on the display using a suitable audio cable 3 To view video image from this input press the DVI or HDMI 1 button on the remote control To select an appropriate audio source see Audio menu on page 25 for details The cables are not supplied and should be purchased separately HDMI2 LINE OUT AUDIO IN VGA OUT VGA IN HDMI1 DVI IN IR IN...

Page 20: ...port equipped computer Use RS 232C serial null modem cables for daisy chain application Avoid using HDCP source for daisy chain application HDMI2 LINE OUT AUDIO IN VGA OUT VGA IN HDMI1 DVI IN IR IN RJ 45 LAN AC SWITCH ON OFF AC IN 100 240V 50 60Hz RS232 OUT RS232 IN DVI OUT USB HDMI2 LINE OUT AUDIO IN VGA OUT VGA IN HDMI1 DVI IN IR IN RJ 45 LAN AC SWITCH ON OFF AC IN 100 240V 50 60Hz RS232 OUT RS2...

Page 21: ...cord and outlet illustrated may differ from the ones used in your region Only use an appropriate power cord for your region Never use a power cord which appears damaged or frayed or change the plug type on the power cord Be aware of the power loading when you use extension cords or multiple outlet power boards There are no user serviceable parts in this display Never unscrew or remove any covers T...

Page 22: ... the power button on the display s control panel or on the remote control The display s standby mode still consumes power To completely cut off power supply set the power switch to the off position or disconnect the power cord from the power outlet The display follows the VESA approved DPM Power Management function The power management function is an energy saving feature that automatically reduce...

Page 23: ...elect DHCP and press OK If you are not in a DHCP environment select Static and press OK Contact your network administrator for information on the IP Address Subnet Mask Default Gateway Primary DNS settings and enter it accordingly 4 To save the settings and return to the previous menu press MENU on the remote control Controlling the display Make sure the Setting Control Setting menu is set to LAN ...

Page 24: ...Color Range Overscan Gamma Reset Picture Setting 24 Audio Equalizer Surround Sound Audio Source Speaker Audio Only Reset Audio Setting 25 Time Time Format Clock Schedule 26 Setup Menu Language Software Update USB CEC Control Setting Screen ID Ethernet Setting Power Save Image Retention Auto Search Auto Adjustment Restore Default 27 Screen Enlarge Enlarge Mode Screen Position Frame Comp Power On De...

Page 25: ...isplay menu 22 System Information Model Name SW Version 12V Detect 5V Detect Temperature System Time LAN Version IP Address Operating Time 29 Some options are only available when a certain input signal source is selected ...

Page 26: ...the OSD menu press or to select an item 2 Press or to select an item 3 Press INPUT to confirm selections 3 Press INPUT to confirm selections 4 Press or to select a feature and press or to adjust settings Press INPUT to save changes 4 Press and to select a feature and press or to adjust settings Press OK to confirm changes 5 Press MENU to close the OSD menu 5 Press MENU to close the OSD menu ...

Page 27: ... more accurately represent natural skin tones Soft Saves electricity with low power consumption by providing minimum brightness Personal Your own customized mode Color Mode Adjusts the color temperature of the black and white part of the image You can choose from Normal Cool Warm or Personal Advanced Adjusts H pos V pos Clock and Phase or Auto Zoom Mode Toggles among different aspect ratios 4 3 16...

Page 28: ...ts the sound output from the speakers Standard Flat settings Dynamic Enhances treble and bass Personal Your own customized mode Surround Sound Adjusts surround sound setting Audio Source Adjusts audio source from current source or Line in Speaker Adjusts speaker from Internal or External Audio Only Adjusts audio only setting Reset Audio Setting Restores above settings to their default values ...

Page 29: ...mat Sets time to 12 hour or 24 hour format Clock Sets the current date and time Schedule Setting Date Sets the date in schedule On Off Timer Sets when to turn on or off the display Input Sets an input source to display when the display is automatically turned on next time Enable Schedule Enables the schedule you have selected ...

Page 30: ...the connected USB device CEC Sets CEC functions Control Setting Sets a terminal to control the display Screen ID Assigns an ID number for the current display when multiple displays are connected Ethernet Setting Sets network connection to control the display Power Save Sets the display to enter the power saving mode when there is no signal detected Image Retention Adjusts image retention to prolon...

Page 31: ... Sets the number of displays used in the horizontal vertical direction Screen Position Sets the horizontal vertical position of the display wall matrix Frame Comp Adjusts images near the display edges for optimal demonstration across the display wall Power On Delay Choose to enable or disable a sequence in turning on the screen matrix If enabled the display will turn on with a maximum of 10 second...

Page 32: ... Information Name Description Model Name Displays model name SW Version Displays current software version 12V Detect Displays current 12V power supply information 5V Detect Displays current 5V power supply information Temperature Displays current display temperature System Time Displays current date and time LAN Version Displays LAN version IP Address Displays current IP address information Operat...

Page 33: ... Multimedia buttons on the remote control To operate the multimedia system use the buttons on the remote control If no USB drive is inseted to the display instead of the icon No device will be prompted at top left of the screen No Name Description MENU Switches to the OSD menu BACK Goes back to root page of disk selection OK Selects deselects a menu item Directional arrows for selecting a desired ...

Page 34: ...k selection OK Selects deselects a desired image Directional arrows for selecting a desired image Rewinds to the previous selected image Starts resumes pauses playback Stops image playback Forwards to the next selected image 1 2 3 4 5 6 7 8 Instead of press INFOR button on the remote control metadata of the selection on the cursor will be revealed around 3 seconds later Use and OK to select multip...

Page 35: ...deselects a desired track Directional arrows for selecting a desired track Fast rewinds goes back to the previous selected track Starts resumes pauses playback Stops playback Fast forwards goes to the next selected track 1 2 3 4 5 6 7 8 Instead of press INFOR button on the remote control metadata of the selection on the cursor will be revealed around 3 seconds later Use and OK to select multiple f...

Page 36: ...yback Fast rewinds fast forwards playback Goes back go to the previous next track in the playlist Stops playback selects repeat mode as single repeat or all repeat Checks the items in the playlist Displays metadata of the current track Directly goes to certain playback time and plays ...

Page 37: ...ideo Fast rewinds goes back to the previous selected video Starts resumes pauses playback Stops playback Fast forwards goes to the next selected video 1 2 3 4 5 6 7 8 Instead of press INFOR button on the remote control metadata of the selection on the cursor will be revealed around 3 seconds later Use and OK to select multiple files as a playlist Press to cancel all selections at once Press multip...

Page 38: ... Opens the selected file Directional arrows for selecting a desired text file Previous page goes back to the previous selected text file Starts resumes pauses playback Stops playback Next page goes to the next selected text file 1 2 3 4 5 6 7 8 Instead of press INFOR button on the remote control metadata of the selection on the cursor will be revealed around 3 seconds later Use and OK to select mu...

Page 39: ... A Control RS 232C D Sub 9 pin RJ45 Jack RJ45 W LED I Output Computer VGA D Sub 15 pin Video DVI DVI D Audio Line Out 3 5 mm jack Control RS 232C D Sub 9 pin Audio Audio W Amp 10W x 2 Internal speaker 10W x 2 Power Supply 100 240V AC 50 60 Hz Consumption Max 200 W Consumption Standby 0 5 W Environment Operating Temperature 0 40o C 32 104o F Operating Humidity 10 80 without condensation Storage Tem...

Page 40: ...nhancement O Proof of image retention O Adaptive Contrast O Picture in Picture PIP X Picture by Picture PBP X 10 Bit color processing O Built in video wall support O Scheduling O Total turn on time O Diagnostic DC voltage 12v 5v O Internal temperature Sensor O CEC control O Specifications and functions are subject to change without notice ...

Page 41: ...Product information 38 Dimensions Unit mm 64 70 110 50 461 32 1122 64 10 40 200 00 461 32 1101 84 10 40 155 61 643 22 622 42 10 40 300 00 187 61 10 40 ...

Page 42: ...80 75Hz 720 x 400 70Hz 800 x 600 60Hz 800 x 600 75Hz 1024 x 768 60Hz 1024 x 768 75Hz 1280 x 768 60Hz 1280 x 800 60Hz RB 1280 x 800 60Hz 1280 x 960 60Hz 1280 x 1024 60Hz 1360 x 768 60Hz 1366 x 768 60Hz 1400 x 1050 60Hz 1600 x 1200 60Hz 1680 x 1050 60Hz 1920 x 1080 60Hz NTSC M NTSC J PAL BDGHI 576i 50Hz 480i 60Hz 480p 60Hz 576p 50Hz 720p 50Hz 720p 60Hz 1080i 50Hz ...

Page 43: ...Product information 40 1080i 60Hz 1080p 50Hz 1080p 60Hz supported Blank not supported ...

Page 44: ...eck the following Have you turned on the mute function on the display or the input source device Turn off the mute function or increase the audio volume level and try again Are there any loose cable connections Make sure that all cables are connected firmly The computer input image looks strange Have you chosen an unsupported output resolution on the computer Refer to Supported input signal resolu...

Page 45: ...sensor window Check for any obstacle between the remote control and the remote control sensor window Check that the remote control sensor window is not under strong fluorescent lighting or in direct sunlight Check for any devices computer or personal digital assistant PDA nearby that transmit infrared signals which may cause interference to signal transmission between the remote control and the di...

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