BenQ HT2550 User Manual Download

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W1700/W1700S/HT2550

Digital Projector

User Manual

V 1.01

Summary of Contents for HT2550

Page 1: ...W1700 W1700S HT2550 Digital Projector User Manual V 1 01 ...

Page 2: ...have other rights which vary from country to country For other information please visit www BenQ com Copyright Copyright 2018 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual...

Page 3: ...13 Adjusting the projected image 14 Connection 16 Operation 18 Starting up the projector 18 Using the menus 20 Securing the projector 21 Switching input signal 22 Shutting down the projector 23 Direct power off 23 Menu operation 24 PICTURE menu 24 DISPLAY menu 28 INSTALLATION menu 29 SYSTEM SETUP BASIC menu 30 SYSTEM SETUP ADVANCED menu 32 INFORMATION menu 33 Maintenance 34 Care of the projector 3...

Page 4: ...ot during operation Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement 6 In some countries the line voltage is NOT stable This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC but could fail if power cuts or surges of 10 volts occur In areas where the mains voltage may fluctuate or cut out it is rec...

Page 5: ...jector with a cloth or any other item Do not place inflammables near the projector If the ventilation holes are seriously obstructed overheating inside the projector may result in a fire 13 Always place the projector on a level horizontal surface during operation Do not use if tilted at an angle of more than 10 degrees left to right nor at angle of more than 15 degrees front to back Using the proj...

Page 6: ...e excessively high such as the inside of a car with all windows rolled up Locations where excessive humidity dust or cigarette smoke may contaminate optical components shorten the projector s life span and darken the image Locations near fire alarms Locations with an ambient temperature above 40 C 104 F Locations where the altitudes are higher than 3000 m 10000 feet Risk Group 2 1 According to the...

Page 7: ...nd may differ from those illustrated The warranty card is only supplied in some specific regions Please consult your dealer for detailed information 1 Spare lamp kit 2 Ceiling mount kit 3 BenQ QCast QCast Mirror WDP02 4 BenQ 3D glasses Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen bathroom sauna sunroom or in a closed car Replace only wit...

Page 8: ...dio output jack 11 RGB PC signal input jack 12 HDMI input port Version 2 0 13 HDMI input port Version 1 4a 14 USB Mini B port for firmware upgrades 15 RS 232 control port 16 USB Type A port 1 5 A power supply 17 12V DC output terminal Triggers external devices such as an electric screen or light control etc 18 AC power jack 19 Kensington anti theft lock slot 20 Ceiling mount holes 8 7 18 3 20 3 3 ...

Page 9: ... 7 Arrow keys When the On Screen Display OSD menu is activated these keys are used as directional arrows to select the desired menu items and to make adjustments Keystone keys Display the keystone correction page Volume keys Decrease or increase the projector volume 8 SOURCE Displays the source selection bar 9 ECO BLANK Used to hide the screen picture Do not block the projection lens from projecti...

Page 10: ...uitable lamp power from among the provided modes 14 DYNAMIC IRIS The function is not available with this model 15 Keystone correction key Displays the Keystone correction menu 16 HDR Displays the HDR menu 17 CINEMAMASTER Displays the CinemaMaster menu See CinemaMaster on page 27 18 DETAIL ENHANCER LUMI EXPERT The functions are not available with this model 19 Toggles projector audio between on and...

Page 11: ...ed on the table in front of the screen This is the most common way to position the projector for quick setup and portability 2 Front Ceiling Select this location with the projector suspended upside down from the ceiling in front of the screen Purchase the BenQ Projector Ceiling Mount Kit from your dealer to mount your projector on the ceiling 3 Rear Ceiling Select this location with the projector ...

Page 12: ...24 747 1328 1953 2145 2338 75 70 1778 872 1550 2278 2503 2727 87 80 2032 996 1771 2603 2860 3117 100 90 2286 1121 1992 2929 3218 3507 112 100 2540 1245 2214 3254 3575 3896 125 110 2794 1370 2435 3580 3933 4286 137 120 3048 1494 2657 3905 4290 4676 149 130 3302 1619 2878 4231 4648 5065 162 140 3556 1743 3099 4556 5005 5455 174 150 3810 1868 3321 4881 5363 5844 187 160 4064 1992 3542 5207 5720 6234 ...

Page 13: ...warranty doesn t cover any product damage caused by mounting the projector with a non BenQ brand projector mounting kit Consider the surrounding temperature where the projector is ceiling mounted If a heater is used the temperature around the ceiling may be higher than expected Read the user manual for the mounting kit about the range of torque Tightening with torque exceeding the recommended rang...

Page 14: ...quality The current source information will be displayed in the corner of the screen for 3 seconds Fine tuning the image size and clarity Correcting keystone Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection To automatically correct this 1 Press on the projector or on the remote control 2 After the Keystone correction page appears press and h...

Page 15: ...15 Positioning your projector 2 After the Keystone correction page appears press to correct keystoning at the top of the image Press to correct keystoning at the bottom of the image Press Press ...

Page 16: ...ailable on the projector vary with each projector model Many notebooks do not turn on their external video ports when connected to a projector Usually a key combo like FN function key with a monitor symbol turns the external display on off Press FN and the labeled function key simultaneously Refer to your notebook s documentation to find your notebook s key combination If the selected video image ...

Page 17: ...reo audio input if provided is mixed into a common mono audio output through the projector speaker s The built in speaker s will be muted when the AUDIO OUT jack is connected The projector is only capable of playing mixed mono audio even if a stereo audio input is connected If the selected video image is not displayed after the projector is turned on and the correct video source has been selected ...

Page 18: ... ring to adjust the image clearness 3 If this is the first time you turn on the projector the setup wizard appears to guide you through setting up the projector If you have already done this skip this step and move on to the next step Use the arrow keys on the projector or remote control to move through the menu items Use OK to confirm the selected menu item Step 1 Specify Projector Position For m...

Page 19: ...al accessories e g power cord to avoid possible dangers such as electric shock and fire If the projector is still hot from previous activity it will run the cooling fan for approximately 90 seconds before energizing the lamp The Setup Wizard screenshots are for reference only and may differ from the actual design If the frequency resolution of the input signal exceeds the projector s operating ran...

Page 20: ...mote control to move through the menu items Use OK on the projector or remote control to confirm the selected menu item The OSD screenshots below are for reference only and may differ from the actual design Main menu icon Current input signal Main menu Status Sub menu Press BACK to go to the previous page or to exit PICTURE Picture Mode User Mode Management Contrast Tint Sharpness Advanced Reset C...

Page 21: ...he password error message will appear and the INPUT CURRENT PASSWORD message follows If you absolutely do not remember the password you can use the password recall procedure See Entering the password recall procedure on page 21 If you enter an incorrect password 5 times in succession the projector will automatically shut down in a short time Entering the password recall procedure 1 Press and hold ...

Page 22: ...d Switching input signal The projector can be connected to multiple devices at the same time However it can only display one full screen at a time When starting up the projector automatically searches for the available signals Be sure the SYSTEM SETUP BASIC Auto Source menu is On if you want the projector to automatically search for the signals To select the source 1 Press SOURCE A source selectio...

Page 23: ...cord can be pulled out right after the projector is turned off To protect the lamp wait about 10 minutes before re starting the projector If you attempt to re start the projector the fans may run for a few minutes to cool down In such cases press POWER again to start the projector after the fans stop and the power indicator turns orange To protect the lamp the projector will not respond to any com...

Page 24: ...t as you would find in a commercial cinema Sport Suitable for watching sports events in a bright room Silence Minimizes the acoustic noise It is suitable for the need of watching movies that requires an ultra quiet environment so that you won t be disturbed by the noise of the projector This mode is only available when the DISPLAY Silence menu is set at On User 1 User 2 Recalls the settings custom...

Page 25: ...the black areas of the image appear just as black and that detail in the dark areas is visible Contrast The higher the value the greater the contrast Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment Color Lower setting produces less saturated colors If the setting is too high colors on the image will ...

Page 26: ... Management provides six sets RGBCMY of colors to be adjusted When you select each color you can independently adjust its range and saturation according to your preference Primary Color Selects a color from among Red Yellow Green Cyan Blue or Magenta Hue Increase in the range will include colors consisted of more proportions of its two adjacent colors Please refer to the illustration for how the c...

Page 27: ...hancement for optimal viewing DCTI DLTI Sophisticated algorithms significantly improve color and light output when producing images with contrasting colors or bright and dark scales DCTI heightens color vibrancy for drastic color transitions without noise interference DLTI reduces noise from fast switching of varied luminance to optimized brightness and contrast The result is picture quality with ...

Page 28: ...nd so on After you have connected the 3D video devices to the projector wear the BenQ 3D glasses and make sure the power is on to view 3D contents When watching 3D contents The image may seem misplaced however this is not a product malfunction Take appropriate breaks when watching 3D contents Stop watching 3D contents if you feel fatigue or discomfort Keep a distance from the screen of about three...

Page 29: ...ptimize settings to reproduce contents under wider dynamic range Meanwhile the Picture Mode cannot be adjusted after switching to HDR If the input source is not defined with dynamic range you can also manually select HDR or SDR for it Silence When this function is enabled The acoustic noise will be minimized The display resolution will be set at 1920 x 1080 The PICTURE Picture Mode menu will be au...

Page 30: ...n 0 C 30 C Operation under High Altitude Mode may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance If you use this projector under other extreme conditions excluding the above it may display auto shut down symptoms which is designed to protect your projector from over heating In cases like this you should switch...

Page 31: ...eble and provide you with immersive cinematic audio experience The following preset sound modes are provided Standard Cinema Music Game Sport and User The User mode allows you to personalize the sound settings When selecting the User mode you may make manual adjustments with the User EQ function If the Mute function is activated adjusting Sound Mode will turn off the Mute function User EQ Select d...

Page 32: ...function Selecting On enables the function and projector cooling time will be shortened from a normal 90 second duration to approximately 15 seconds Password See Utilizing the password function on page 21 Key Lock With the control keys on the projector and remote control locked you can prevent your projector settings from being changed accidentally by children for example When the Key Lock is on n...

Page 33: ... and installers to use these standards to obtain optimal picture quality from BenQ video display devices Accordingly we recommend that setup and calibration be performed by an ISF certified installation technician For more information go to www imagingscience com or contact the dealer or retailer from whom you purchased the projector Current System Status Source Shows the current signal source Pic...

Page 34: ...stains moisten a soft cloth with water and a neutral pH detergent Then wipe the case Storing the projector If you need to store the projector for an extended time please follow the instructions below Make sure the temperature and humidity of the storage area are within the recommended range for the projector Please refer to Specifications on page 41 or consult your dealer about the range Retract t...

Page 35: ... life and decreases the fan noise SmartEco Adjusts the lamp power automatically depending on the content brightness level The apparent brightness of the projected image will vary depending on the ambient lighting conditions selected input signal contrast brightness settings and is directly proportional to projection distance The lamp brightness will decline over time and may vary within the lamp m...

Page 36: ...has shattered into sharp pieces To reduce the risk of injuries to fingers and or compromising image quality by touching the lens do not touch the empty lamp compartment when the lamp is removed This lamp contains mercury Consult your local hazardous waste regulations to dispose of this lamp in a proper manner To assure optimal performance from the projector it is recommended that you purchase a qu...

Page 37: ...lamp cover on the projector 13 Tighten the screws that secure the lamp cover 14 Connect the power and restart the projector Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector Do not place the lamp in locations where water might splash on it children can reach it or near flammable materials Do not insert your hands into the projector after the lamp is remov...

Page 38: ...UP ADVANCED Lamp Settings and press OK The LAMP SETTINGS page appears Highlight Reset Lamp Timer and press OK A warning message is displayed asking if you want to reset the lamp timer Highlight Reset and press OK The lamp time will be reset to 0 Do not reset if the lamp is not new or replaced as this could cause damage ...

Page 39: ...Burn in ON Burn in OFF Lamp events Lamp light source error in normal operation Lamp light source is not lit up Thermal events Fan 1 error the actual fan speed is outside the desired speed Fan 2 error the actual fan speed is outside the desired speed Fan 3 error the actual fan speed is outside the desired speed Temperature 1 error over limited temperature Thermal IC 1 I2C connection error Off Orang...

Page 40: ...al has not been correctly selected Select the correct input signal with the SOURCE key The lens cover is still closed Open the lens cover Blurred image Cause Remedy The projection lens is not correctly focused Adjust the focus of the lens using the focus ring The projector and the screen are not aligned properly Adjust the projection angle and direction as well as the height of the projector if ne...

Page 41: ...wer supply USB Type A x 1 1 5 A power supply Mini B x 1 RS 232 serial control 9 pin x 1 IR receiver x 2 Input terminals Computer input RGB input D Sub 15 pin female x 1 Video signal input Digital HDMI 1 4a HDCP 1 4 x 1 HDMI 2 0 HDCP 2 2 x 1 Audio in Mini Jack x 1 Environmental Requirements Operating temperature 0 C 40 C at sea level Storage temperature 20 C 60 C at sea level Operating Storage rela...

Page 42: ...42 Specifications Dimensions 353 mm W x 135 mm H x 272 mm D Unit mm 353 272 135 ...

Page 43: ...576 BenQ NB Timing 60 0 35 820 46 966 1024 x 600 BenQ NB Timing 64 995 41 467 51 419 1280 x 720 1280 x 720_60 60 45 000 74 250 1280 x 768 1280 x 768_60 59 870 47 776 79 5 1280 x 800 WXGA_60 59 810 49 702 83 500 WXGA_75 74 934 62 795 106 500 WXGA_85 84 880 71 554 122 500 WXGA_120 Reduce Blanking 119 909 101 563 146 25 1280 x 1024 SXGA_60 60 020 63 981 108 000 SXGA_75 75 025 79 976 135 000 SXGA_85 8...

Page 44: ...1200 60HZ 1920X1200_60 Reduce Blanking 59 95 74 038 154 1920 x 1080 VESA 1920X1080_60 for Auditorium model 59 963 67 158 173 The timings showing above may not be supported due to EDID file and VGA graphic card limitations It is possible that some timings cannot be chosen ...

Page 45: ...80 x 720 1280 x 720_60 60 45 000 74 250 1280 x 768 1280 x 768_60 59 870 47 776 79 5 1280 x 800 WXGA_60 59 810 49 702 83 500 WXGA_75 74 934 62 795 106 500 WXGA_85 84 880 71 554 122 500 WXGA_120 Reduce Blanking 119 909 101 563 146 25 1280 x 1024 SXGA_60 60 020 63 981 108 000 SXGA_75 75 025 79 976 135 000 1280 x 960 1280 x 960_60 60 000 60 000 108 1280 x 960_85 85 002 85 938 148 500 1360 x 768 1360 x...

Page 46: ... 94 27 576i 720 1440 x 576 15 63 50 27 576p 720 x 576 31 25 50 27 720 50p 1280 x 720 37 5 50 74 25 v v 720 60p 1280 x 720 45 00 60 74 25 v v 1080 24P 1920 x 1080 27 24 74 25 v v 1080 25P 1920 x 1080 28 13 25 74 25 1080 30P 1920 x 1080 33 75 30 74 25 1080 50i 1920 x 1080 28 13 50 74 25 v 1080 60i 1920 x 1080 33 75 60 74 25 v 1080 50P 1920 x 1080 56 25 50 148 5 1080 60P 1920 x 1080 67 5 60 148 5 216...

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