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22” LCD Color Monitor                                       BenQ G2200W

 

 1

Content Index 

1. About This Manual..................................................................................................................................................2

 

2. Introduction .............................................................................................................................................................3

 

2.1 RoHS requirement..............................................................................................................................................3

 

2.2 Safety Notice ......................................................................................................................................................3

 

2.3 General Description............................................................................................................................................4

 

2.4 Related service information................................................................................................................................4

 

3. Product Overview ...................................................................................................................................................6

 

3.1 Monitor Specifications ........................................................................................................................................6

 

3.2 Input Signal Connector.......................................................................................................................................7

 

3.3 Factory Preset Display Modes ...........................................................................................................................8

 

3.4 Panel Specification.............................................................................................................................................9

 

4 Disassembly /Assembly........................................................................................................................................11

 

4.1 Three angles’ view............................................................................................................................................11 

4.2 Exploded View..................................................................................................................................................12 

4.3 Disassembly .....................................................................................................................................................13

 

5. Cosmetic / Appearance / Alignment Service......................................................................................................17

 

5.1 Software/Firmware Upgrade Process ..............................................................................................................17

 

5.2 Adjustment / Alignment Procedure...................................................................................................................19

 

5.3 White-Balance, Luminance Adjustment ...........................................................................................................28

 

6 Circuit Board and Standard Parts Replacement.................................................................................................30

 

6.1 Electrical Block Diagram ..................................................................................................................................30

 

6.2 Troubleshooting Guide .....................................................................................................................................32

 

6.3 Circuit operation theory ....................................................................................................................................39

 

6.4 BOM List...........................................................................................................................................................41

 

 

Summary of Contents for G2200W - 22" LCD Monitor

Page 1: ... 3 Factory Preset Display Modes 8 3 4 Panel Specification 9 4 Disassembly Assembly 11 4 1 Three angles view 11 4 2 Exploded View 12 4 3 Disassembly 13 5 Cosmetic Appearance Alignment Service 17 5 1 Software Firmware Upgrade Process 17 5 2 Adjustment Alignment Procedure 19 5 3 White Balance Luminance Adjustment 28 6 Circuit Board and Standard Parts Replacement 30 6 1 Electrical Block Diagram 30 6 2...

Page 2: ...vice Manual Please do pay attention to the item part of THE DISASSEMBLY when repair the machine and also do the protection of Panel any time When repairing the circuit board please follow the requirement of RoHS and refer to the circuit diagram and repairing process that attached in the Service Manual The method of firmware updated the way of using the menu and some information that may be used wh...

Page 3: ...d to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does c...

Page 4: ... Screen display menu VESA DDC compatibility plug play capability power management for reducing power consumption when the computer is not in use compliance with the recommendations in accordance with TCO 03 This operating manual contains important information you require to start up and run your LCD monitor A graphics card screen controller with VGA interface or a digital graphics card with DVI in...

Page 5: ...power surges Do not overload power strips and extension cords Overloading can result in fire or electric shock Never push any object into the slot on the monitor cabinet It could short circuit parts causing a fire or electric shock Never spill liquids on the monitor Do not attempt to service the monitor yourself opening or removing covers can expose you to dangerous voltages and other hazards Plea...

Page 6: ...ntial line positive polarity at 50 ohm input impedance Synchronization Separate horizontal and vertical synchronizations polarity free TTL level SOG Composite SYNC on green H Frequency 31 83 kHz Multi frequency monitor Input V Frequency 55 76 Hz modes within these parameters Display Colors 16 7M Colors Max Resolution 1680 x 1050 Plug Play VESA DPMS EPA ON Mode 45W EPA ENERGY STAR saving mode 2 Wat...

Page 7: ... Sync 7 G Ground 15 DDC Serial Clock 8 B Ground 1 5 6 10 11 15 Pin No Description Pin No Description Pin No Description 1 TX2 9 TX1 17 TX0 2 TX2 10 TX1 18 TX0 3 Shield TX2 TX4 11 Shield TX1 TX3 19 Shield TX0 TX5 4 TX4 12 TX3 20 TX5 5 TX4 13 TX3 21 TX5 6 DDC Serial Clock 14 5V power 22 Shield TXC 7 DDC Serial Data 15 Ground H V sync 23 TXC 8 V Sync Analog 16 Hot plug detect 24 TXC Pin Assignment of...

Page 8: ...22 LCD Color Monitor BenQ G2200W 8 3 3 Factory Preset Display Modes ...

Page 9: ...ide TFT LCD module with a 4 CCFL Backlight Unit and a 30 pin 2ch LVDS interface This module supports 1680 x 1050 WSXGA 16 10 wide screen mode and displays up to 16 7 millions colors The inverter module for the Backlight Unit is not built in General Specifications Mechanical Specifications Electrical Characteristics ...

Page 10: ...22 LCD Color Monitor BenQ G2200W 10 Optical Characteristics ...

Page 11: ...22 LCD Color Monitor BenQ G2200W 11 4 Disassembly Assembly 4 1 Three angles view ...

Page 12: ...22 LCD Color Monitor BenQ G2200W 12 4 2 Exploded View ...

Page 13: ...mbly 1 Back View as Fig1 Place the monitor face down on a smooth surface as Fig 1 Be careful to avoid scratch and injury during the uninstall Fig1 2 Remove the STAND BASE ASS Y Remove the two screws in red to remove the STAND BASE ASS Y as Fig2 Fig2 ...

Page 14: ... that we should put attention to when remove the rear cover Use plastic putty knife to release the 5 hooks on the bottom 8 hooks on the top 4 hooks on the left 4 hooks on the right and remove the only one screw in red as Fig 3 on the rear cover then you can easily remove the rear cover and bezel Fig 3 ...

Page 15: ...LCD Color Monitor BenQ G2200W 15 4 Remove the Panel Remove the 4 screws on the side of main frame first and then disconnect the Lamp Connections and LVDS Cable connection LVDS CABLE Lamp Connection SCREWS ...

Page 16: ...onitor BenQ G2200W 16 5 Remove the Main Board and Power Board Remove the screws in red and disconnect the all connections at last you can get the Main Board and Power Board as follow LVDS CABLE POWER BOARD MAIN BOARD ...

Page 17: ... 5 1 Software Firmware Upgrade Process 1 Connect the ISP board as follow 2 Double click running the program as follows 3 Click the icon when the screen as shown below appears please click the icon to load the software program The program of H00 should loaded in the first line ...

Page 18: ...22 LCD Color Monitor BenQ G2200W 18 4 Until appears the follow Figure writer completed ...

Page 19: ...SD On Screen Display menu to adjust all the settings on your monitor Press the MENU key to display the following main OSD menu There are four main OSD menus 1 Display 2 Picture 3 Picture Advanced 4 System Use the left or right keys to highlight a menu item and press the ENTER key to enter the Menu item settings ...

Page 20: ...djustment Optimizes and adjusts the screen settings automatically for you The AUTO key is a hot key for this function Press the ENTER key to select this option and make adjustment H Position Adjusts the horizontal position of the screen image 0 to 100 V Position Adjusts the vertical position of the screen image 0 to 100 Pixel Clock Adjusts the pixel clock frequency timing to synchronize with the a...

Page 21: ...e Brightness Adjusts the balance between light and dark shades The function is not available for use when Dynamic Contrast is on Press the key to increase the brightness and press the key to decrease the brightness 0 to 100 Contrast Adjusts the degree of difference between darkness and lightness The function is not available for use when Dynamic Contrast is on Press the key to increase the contras...

Page 22: ...e colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Press the left or right keys and the ENTER key to select Red Green or Blue Then use Press the left or right keys to make the color adjustments Red 0 to 100 Green 0 to 100 Blue 0 to ...

Page 23: ...r right keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu 3 Press the left or right keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the left or right keys to make adjustments or selections 5 To return to the previous menu press the MENU button ...

Page 24: ...ttings Standard Movie Dynamics Photo sRGB Display Mode This feature is provided to allow aspect ratio s other than 16 10 to be displayed without geometric distortion Full Scales the input image to fill the screen Ideal for 16 10 aspect images Aspect Ideal for 4 3 aspect images Press the left or right keys to change the settings Full Aspect Senseye Demo Displays the preview of screen images under t...

Page 25: ...tion Operation Range Input Selects the D sub analog or DVI digital input Use this to change the input to that appropriate to your video cable connection type Analog only models do not have the Input function Press the left or right keys to change the settings DVI D sub OSD Settings Press ENTER to enter the OSD Settings menu Language Sets the OSD menu Language Press the left or right keys to adjust...

Page 26: ...10 Sec 15 Sec 20 Sec 25 Sec 30 Sec OSD Lock Prevents all the monitor settings from being accidentally changed When this function is activated the OSD controls and hotkey operations will be disabled Press the left or right keys to change the settings To unlock the OSD controls when the OSD is preset to be locked press and hold the MENU key for 15 seconds to enter the OSD Lock option and make change...

Page 27: ... on the PC Press the ENTER key to select this option Press the the left or right keys to change the settings ON OFF Information Displays the current monitor property settings Press the ENTER key to select this option Reset All Resets all mode color and geometry settings to the factory default values Press the left or right keys to change the settings YES NO ...

Page 28: ...MEM CHANNEL 10 sRGB color sRGB color temp parameter is x 313 30 y 329 30 Y 200 20cd m2 3 Into Factory mode of BENQ G2200W Turn off the monitor keep pressing the ENTER button and turn on the monitor then when we press the AUTO button the factory OSD will be at the left top of the panel 4 Bias adjustment Set the Contrast to 50 Adjust the Brightness to 100 5 Gain adjustment Move cursor to F and press...

Page 29: ...until chroma 7120 indicator reached the value G 100 6 Adjust the BLUE on factory window until chroma 7120 indicator reached the value B 100 7 Repeat above procedure item 4 5 6 until chroma 7120 RGB value meet the tolerance 100 2 D Adjust sRGB color temperature 1 Switch the chroma 7120 to RGB Mode with press MODE button 2 Switch the MEM channel to Channel 10 with up or down arrow on chroma 7120 3 T...

Page 30: ...tandard Parts Replacement 6 1 Electrical Block Diagram Main Board MCU RTD2122L U401 Scalar IC RTD2545LH Include ADC OSD U501 D Sub Connector CN301 H sync V sync RGB LCD Interface CN601 Key Board Control CN202 Crystal X401 DVI Connector CN302 H sync V sync RGB ...

Page 31: ...IC IC TEA1530 Transformer T901 Over Voltage Protect 5V Rectifier and Filter ON OFF Control PWM Control IC OZ9938 Feedback Circuit Output Circuit DC Convert Circuit MOSFET Q805 Q806 Lamp ON OFF DIM Control Feedback Circuit 12V Start Circuit R904 R932 R933 Over Voltage Protect 5V 12V Rectifier and Filter CN902 ...

Page 32: ...Q G2200W 32 6 2 Troubleshooting Guide Equipments and Tools Requirement 1 Voltmeter 2 Oscilloscope 3 Pattern Generator 4 DDC Tool with and Compatible Computer 5 Alignment Tool 6 LCD Color Analyzer 7 Service Manual 8 User Manual ...

Page 33: ...key and look if the picture is normal Please reinsert and make sure the AC of 100 240 is normal Reinsert or check the power section X401 oscillate waveforms are normal Measure U201 Pin2 3 3V OK OK NG NG NG Replace U201 Check U401 Replace X401 OK NG Replace U501 Replace U401 OK NG ...

Page 34: ...Measure U201 PIN2 3 3V Replace U201 X401 oscillate waveforms are normal Replace X401 Check if the sync signal from computer is output and video cable is connected normally Input the sync signal of computer or change the cable Replace U501 NG OK OK NG Check U401 Replace U401 ...

Page 35: ...ase is low level X401 oscillate waveform is normal Check Correspondent component Replace Panel Check Correspondent component Replace U501 OK OK Replace X401 OK NG NG NG NG Check reset circuit of U501 is normal OK Check Q601 is broken or CN601 solder Check U401 OK Replace U401 NG ...

Page 36: ...ge of C905 Check bridge rectified circuit and F901 circuit Check start voltage for the pin8 of IC901 Check R904 R932 R933 Change IC901 NG Check the auxiliary voltage is bigger than 10V and smaller than 20V 1 Check IC901 2 Check R909 D901 circuit OK OK NG Check D905 D906 IC903 ZD921 ZD922 Q903 OK Check IC901 pin6 PWM wave OK Check IC901 NG NG NG OK NG ...

Page 37: ...heck ON OFF signal Check Interface board or main board NG OK Check IC801 PIN 2 5V NG OK Change ON OFF circuit Check IC801 PIN1 PIN15 PWM wave NG OK Check IC801 Check Q805 Q806 Drain wave NG Check the output of T801 T802 Change Q805 Q806 Check connecter lamp feedback and protect circuit OK NG Change T801 T802 OK ...

Page 38: ...W 38 Keypad Board OSD is unstable or not working Is Key Pad Board connecting normally Connect Key Pad Board Is Button Switch normally Replace Button Switch Y N N Is Key Pad Board normally Replace Key Pad Board Y N Y Check Main Board ...

Page 39: ...22 LCD Color Monitor BenQ G2200W 39 6 3 Circuit Operation Theory 1 2 N Y 5 Y N 10 Y N 12 Y N 7 Y N 6 4 3 8 9 14 11 13 Y N 15 Y N 16 17 19 Y N 18 ...

Page 40: ...the LED and set it to green color Scalar initializes 10 In standby mode 11 Update the lifetime of back light 12 Check the analog port are there any signals coming 13 Does the scalar send out an interrupt request 14 Wake up the scalar 15 Are there any signals coming from analog port 16 Display No connection Check Signal Cable message And go into standby mode after the message disappears 17 Program ...

Page 41: ...G 728HAA 2D SIGNAL CABLE 089G179E30NA03 FFC CABLE E08901 089G414A18N YH POWER CORD 32E1818021 0M1G 130 5 47 CR3 SCREW 0M1G 130 5120 SCREW 0M1G1730 6120 SCREW 42 D020523 0M1G1730 6120 SCREW 42 D020523 705GQ834049 22 LCD BEZEL ASS Y A33G0248ADP 1L0100 KEY PAD 1 A33G0248ADP 2L0100 KEY PAD 2 A33G0249BAAA1C0100 POWER BUTTON A33G0250ADQ 1C0100 LENS A34G0639ADPA1B0130 BEZEL L22W 7BENQ 705GQ834050 22 LCD ...

Page 42: ...093G 22 45 H 24MHZ 30PF 49US U402 056G 158501 AZ431AN A E1 U501 056G 562201 IC RTD2545LH GR QFN 48 U201 056G 585 4A AP1117E33LA U401 056G1125191 WBQRWRCMNQ1 IC RTD2122L LF LQFP 48 Q401 057G 417 4 PMBS3904 PHILIPS SMT 04 Q301 057G 417 4 PMBS3904 PHILIPS SMT 04 Q202 057G 417 4 PMBS3904 PHILIPS SMT 04 Q602 057G 417 6 PMBS3906 PHILIPS SMT 06 Q205 057G 417 6 PMBS3906 PHILIPS SMT 06 Q204 057G 417 6 PMBS...

Page 43: ...33 061G0402101 RST CHIPR 100 OHM 5 1 16W R432 061G0402101 RST CHIPR 100 OHM 5 1 16W R430 061G0402101 RST CHIPR 100 OHM 5 1 16W R317 061G0402101 RST CHIPR 100 OHM 5 1 16W R315 061G0402101 RST CHIPR 100 OHM 5 1 16W R402 061G0402102 RST CHIPR 1 KOHM 5 1 16W R424 061G0402102 RST CHIPR 1 KOHM 5 1 16W R453 061G0402102 RST CHIPR 1 KOHM 5 1 16W R503 061G0402102 RST CHIPR 1 KOHM 5 1 16W R210 061G0402103 RS...

Page 44: ...61G0402682 RST CHIP 6K8 1 16W 5 R431 061G0402682 RST CHIP 6K8 1 16W 5 R415 061G0402682 RST CHIP 6K8 1 16W 5 R604 061G0402683 RST CHIP 68K 1 16W 5 R307 061G0402750 RST CHIPR 75 OHM 5 1 16W R310 061G0402750 RST CHIPR 75 OHM 5 1 16W R314 061G0402750 RST CHIPR 75 OHM 5 1 16W R602 061G0805331 RST CHIPR 330 OHM 5 1 8W C401 065G0402100 31 CAP 0402 10PF J 50V NPO C411 065G0402100 31 CAP 0402 10PF J 50V NP...

Page 45: ...5 065G0402509 31 CHIP 5PF 50V NPO C308 065G0402509 31 CHIP 5PF 50V NPO C310 065G0402509 31 CHIP 5PF 50V NPO FB601 071G 56K121 M CHIP BEAD FB503 071G 56K121 M CHIP BEAD FB502 071G 56K121 M CHIP BEAD FB201 071G 56K121 M CHIP BEAD FB303 071G 59K190 B 19 OHM BEAD FB302 071G 59K190 B 19 OHM BEAD FB301 071G 59K190 B 19 OHM BEAD FB501 071G1608151 5Y CHIP BEAD 1608 150 OHM 25 FB401 071G1608151 5Y CHIP BEA...

Page 46: ...602 1 CJ TACT SWITCH SW001 077G 602 1 CJ TACT SWITCH SW003 077G 603 3 TO TACT SWITCH TS 03 BS LED001 081G 10 12 GP LED GP32052C R008 ZY 30 GND1 095G 900690 D WIRE HARNESS 100MM CN001 095G8014 6X660 HARNESS 6P 6P 160MM R004 061G0603180 1F RST CHIPR 1 8 KOHM 1 1 10W R003 061G0603180 1F RST CHIPR 1 8 KOHM 1 1 10W R006 061G0603180 1F RST CHIPR 1 8 KOHM 1 1 10W R007 061G0603300 1F RST CHIPR 3 KOHM 1 1 ...

Page 47: ...215D4714KV E C 105 CAP 470UF M 25V ED SERIES C939 067G215S1023KV 105 1000UF M 16V C905 067G315Z12115K CAP 105 120UF M 450V L802 073G 174 63DNA LINE FILTER BY DARFON LK 3711D 101 L801 073G 174 63DNA LINE FILTER BY DARFON LK 3711D 101 L903 073G 253191 L CHOKE COIL 1 1UH CC 007802 L904 073G 253191 L CHOKE COIL 1 1UH CC 007802 L901 073L 174 40 HG GBQM4 778 391 L902 073L 174 55 LG GP LINE FILTER BY LIT...

Page 48: ...8W R836 061G0805102 Y RST CHIPR 1KOHM 5 1 8W YAGEO R843 061G0805102 Y RST CHIPR 1KOHM 5 1 8W YAGEO R911 061G0805102 Y RST CHIPR 1KOHM 5 1 8W YAGEO R942 061G0805102 Y RST CHIPR 1KOHM 5 1 8W YAGEO R925 061G0805102 Y RST CHIPR 1KOHM 5 1 8W YAGEO R808 061G0805103 10 KOHM 1 10W R938 061G0805103 10 KOHM 1 10W R812 061G0805103 10 KOHM 1 10W R806 061G0805103 10 KOHM 1 10W R803 061G0805103 10 KOHM 1 10W R8...

Page 49: ...G0805623 RST CHIPR 62 KOHM 5 1 8W R824 061G0805751 Y RST CHIPR 750 OHM 5 1 8W YAGEO R850 061G0805751 Y RST CHIPR 750 OHM 5 1 8W YAGEO R931 061G0805822 RST CHIPR 8 2 KOHM 5 1 8W JR803 061G1206000 RST CHIPR 0 OHM 5 1 4W JR802 061G1206000 RST CHIPR 0 OHM 5 1 4W JR801 061G1206000 RST CHIPR 0 OHM 5 1 4W F902 061G1206000 4 RST CHIPR 0 OHM 5 1 4W R837 061G1206100 RST CHIP 10R 1 4W 5 R842 061G1206100 RST ...

Page 50: ...7R C916 065G0805104 32 CHIP 0 1U 50V X7R C907 065G0805104 32 CHIP 0 1U 50V X7R C829 065G0805104 32 CHIP 0 1U 50V X7R C828 065G0805104 32 CHIP 0 1U 50V X7R C801 065G0805104 32 CHIP 0 1U 50V X7R C804 065G0805105 12 1UF 10 6V X7R C806 065G0805105 22 CHIP 1UF 25V X7R 0805 C802 065G0805105 22 CHIP 1UF 25V X7R 0805 C928 065G0805122 31 CHIP CAP 0805 1200PF J 50V NPO C813 065G0805152 31 1 5NF 50V C823 065...

Page 51: ...2MOHM 5 1 2W R822 061G212Y625 KT MGFR 6 2MOHM 5 1 2W C906 065G 2K152 1T GP CERAMIC CAP C908 067G 2152207NT KY50VB22M TP5 5 11 C915 067G 2154713KT 470UF 16V FB902 071G 55 29 FERRITE BEAD FB901 071G 55 29 FERRITE BEAD F903 084G 56 4 B FUSE 4A 250V F901 084G 56 4 B FUSE 4A 250V D901 093G 6038P52T PS102R D900 093G1100 1152T DIODE PR1007R 1A 1000V DO 41 J807 095T 90 23 JUMP WIRE J806 095T 90 23 JUMP WI...

Page 52: ...PALLET LABEL Q40G0002881 1A WARRANTY LABEL Q40G0002881 2A TCO03 LABEL Q44G6002CP142A PAPER CAP Q44GC049101 EPS Q44GC049201 EPS Q44GC049881 1A 22 LCD BENQ CARTON Q45G 88606 R PE BAG FOR BASE Q45G 88609 87 EPE COVER FOR MONITOR Q52G 1185 80 BIG TAPE FOR BENQ CARTON Q41G7800881 2A 4J 06L03 001 CERTIFICATE Q41G780088117A 4J 06K02 003 WARRANTY CARD FOR CHINA Q41G780088119A QSG 4J 0H401 001 Q45G 76 28A3...

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