18
Troubleshooting
If your electric pressure cooker does not function properly or if the cooking quality is insufficient, consults
the table below. If you are unable to solve the problem, contact a quality personnel or consumer service
centre.
Symptom
Possible reason
Solution
Appliance does not work
Power plug not correctly connected
to wall outlet
Reconnect the power plug to
the wall outlet
Lid does not lock
Lid not correctly positioned
Re-close the top lid
Floater valve stuck in up position
Push floater valve down
manually.
Cannot open lid after the
appliance is depressurized
Floater valve stuck in up position
Press the floater down with
chopsticks
Air / Steam escaping from
around the rim of the lid
The sealing ring is not well
assembled.
Make sure the sealing ring is well
assembled around the inner lid.
Food residue remaining on sealing
ring
Clean sealing ring
Sealing ring is damaged or worn out
Replace sealing ring
Lid not locked properly
Re-close the top lid
Air / Steam escaping from
around the floater valve
Food deposits stuck on gasket of the
floater valve
Clean the gasket of floater valve
The gasket of the Floater valve is
damaged or worn out
Replace the gasket
Floater valve does not rise
up after the appliance starts
pressurizing.
The pressure regulator valve is not in
CLOSE position
Rotate pressure regulator valve
to CLOSE position
Not enough food and liquid in the
inner pot
Check recipe for proper quantity
Air/ Steam escaping around the lid
rim and around pressure regulator
valve
Call Consumer Service Centre
1300 373 199
E1 appears on the display
Sensor open circuit
Call Consumer Service Centre
1300 373 199
E2 appears on the display
Sensor short circuit
Call Consumer Service Centre
1300 373 199
E4 appears on the display
Pressure switch faulty
Call Consumer Service Centre
1300 373 199
Summary of Contents for BTPRC250
Page 1: ...6 Litre Electric Pressure Cooker BTPRC250 ...
Page 7: ...7 Overview Product overview Controls overview ...
Page 25: ...25 Notes ...
Page 26: ...26 Notes ...
Page 27: ...27 Notes ...