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Maintenance & Troubleshooting
Upgrading the Multiviewer
The XAdmin Status and Options page appears.
2 Click the
Help & support
link in the navigation pane.
The Technical Support page appears.
3 Click
system snapshot
.
The system snapshot generation may take a few moments, after which your browser
prompts you to save the resulting compressed folder to your hard drive.
4 Browse to the location where you want to save the ZIP file, and then click
Save
.
Upgrading the Multiviewer
Whenever possible, upgrade the multiviewer to use the latest Kaleido Software version
number to take advantage of the latest bug fixes and stability enhancements. See the
Kaleido Software Release Notes
for more information about a Kaleido Software release, including
limitations, known issues, and bug fixes.
Click here
... or here
