Belden Grass Valley Kaleido-X, Installation & Service Manual

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Maintenance & Troubleshooting
Upgrading the Multiviewer
Upgrading the Multiviewer
Whenever possible, upgrade the multiviewer to use the latest Kaleido Software version
number to take advantage of the latest bug fixes and stability enhancements. See the
Kaleido Software Release Notes for more information about a Kaleido Software release.
Pre-upgrade Checklist
IMPORTANT
Back up your system database
Before upgrading the multiviewer system, make sure you have a backup of
the current system database so that you can return to the previous Kaleido
Software version if necessary. Refer to
Creating a Backup in the Kaleido
Software User’s Manual, for details.
See Related Documentation
, on
page 15
.
Newer Kaleido Software versions may require upgrades to the KXO-Dual
card’s CompactFlash storage cards or a RAM upgrade
Find the assembly number for each KXO-Dual card in the multiviewer and
using the Kaleido Software compatibility table, determine if you need to
upgrade your hardware. See
Kaleido Software Minimum Version
Compatibility , on page 18.
Earlier Kaleido Software versions may not be compatible with some KXO-
Dual3 output cards
KXO-Dual3 output cards have new hardware components that are not
compatible with some earlier Kaleido Software versions.
This also may apply to older cards should they be refurbished or repaired to
a newer revision level which may require that the multiviewer be upgraded.
Find the assembly number for each KXO-Dual card in the multiviewer and
using the Kaleido Software compatibility table, determine if the Kaleido
Software version is compatible with your hardware. See
Kaleido Software
Minimum Version Compatibility , on page 18.
[Ref. #KX-4751]
The “Internal router” logical router is not supported
anymore
When the multiviewer’s internal router is controlled from an external router
control device or application, and was configured
before version 5.20 of the
Kaleido Software, after upgrading your system to version 5.20 or higher, you
may need to:
• add the internal router’s physical levels to the first level (i.e. [0]
Video) of the KX Router logical router, if you were previously using
the now deprecated
Internal router
logical router, and,
• if your external router control device or application uses the SAM
(Snell/Pro-Bel) SW-P-08 protocol, then adjust its configuration so
that it refers to KX Router’s logical router matrix ID.
Refer to Configuring a Multiviewer’s Internal Router, in the Kaleido Software
User’s Manual, for more information.