Belden grass valley Kaleido-IP X120, Installation & Service Manual

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Maintenance & Troubleshooting
Introduction
This chapter shows you the various maintenance operations and corrective actions that
maybe required to be performed during system commissioning and over the multiviewer’s
lifetime.
System Verification
Verifying the Management Port IP Address and Application Version
To find the Management Port IP address and application version
1 Connect a mouse to one of the Kaleido-IP frame’s USB ports. See Troubleshooting with
the Kaleido-IP frame’s USB ports , on page 96 for more information about this.
2 Right-click anywhere on the monitor wall. On the shortcut menu, point to Monitor Wall
(if you clicked a monitor), and then click Show dashboard to display the dashboard
associated with the current head. A small window appears in the bottom-right area,
revealing the
Management Port IP address and the system version.
Adding SNMP Support to Manage the Kaleido-IP Frame’s Hardware
Adding SNMP support to a Kaleido-IP frame allows you to monitor the frame’s health
parameters such as:
• Hardware Monitoring: fan speed, temperature, voltage, chassis intrusion, redundant
power failure, power consumption, disk health, and memory health.
• System Information: BIOS, baseboard, chassis, computer system, disk drives, memory,
network, printer, processor, system slot, IPMI, power supply, account, operating system,
process, service, share, time zone, OEM strings, and system configuration options.
SNMP Service Installation
The following procedure requires that you have WinSCP and PuTTY installed on your PC to
install the SNMP service. These freeware applications allows you to transfer files to the
Kaleido-IP and to make a remote terminal connection to the Kaleido-IP to carry out file
system actions on the Kaleido-IP.
The following procedure installs the Super Doctor service on the Kaleido-IP frame that once
installed, provides the SNMP service on the Kaleido-IP frame. Proceed as follows.
1 Register and download Super Doctor 5 version 5.4.0 (linux version) from the following
URL: https://www.supermicro.com/SwDownload/UserInfo.aspx?sw=0&cat=SD5
2 Extract the downloaded zip file.