27 / EN
Washing Machine / User’s Manual
Washing performance is poor: Laundry turns gray. (**)
• Insufficient amount of detergent has been used over a long
period of time. >>>Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Washing has been made at low temperatures for a long
time. >>>Select the proper temperature for the laundry
to be washed.
• Insufficient amount of detergent is used with hard water.
>>>Using insufficient amount of detergent with hard
water causes the soil to stick on the cloth and this turns
the cloth into gray in time. It is difficult to eliminate graying
once it happens. Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Excessive amount of detergent is used. >>>Use the
recommended amount of detergent appropriate for water
hardness and the laundry.
Washing performance is poor: Stains persist or the
laundry is not whitened. (**)
• Insufficient amount of detergent is used. >>>Use the
recommended amount of detergent appropriate for water
hardness and the laundry.
• Excessive laundry is loaded in. >>>Do not load the product
in excess. Load with amounts recommended in the
"Programme and consumption table".
• Wrong programme and temperature were selected.
>>>Select the proper programme and temperature for
the laundry to be washed.
• Wrong type of detergent is used. >>>Use original detergent
appropriate for the product.
• Excessive amount of detergent is used. >>>Put the
detergent in the correct compartment. Do not mix the
bleaching agent and the detergent with each other.
Washing performance is poor: Oily stains appeared
on the laundry. (**)
• Regular drum cleaning is not applied. >>>Clean the drum
regularly. For this procedure, please see "Cleaning the
loading door and the drum".
Washing performance is poor: Clothes smell
unpleasantly. (**)
• Odours and bacteria layers are formed on the drum as a
result of continuous washing at lower temperatures and/
or in short programmes. >>>Leave the detergent drawer
as well as the loading door of the product ajar after each
washing. Thus, a humid environment favorable for bacteria
cannot occur in the machine.
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>>Do not load the
product in excess.
• Detergent in use is damp. >>> Keep detergents closed in
an environment free of humidity and do not expose them
to excessive temperatures.
• A higher temperature was selected. >>>Select the proper
programme and temperature according to the type and
soiling degree of the laundry.
Washing machine does not rinse well.
• The amount, brand and storage conditions of the detergent
used are inappropriate. >>>Use a detergent appropriate
for the washing machine and your laundry. Keep
detergents closed in an environment free of humidity and
do not expose them to excessive temperatures.
• Detergent was put in the wrong compartment. >>>If
detergent is put in the prewash compartment although
prewash cycle is not selected, the product can take this
detergent during rinsing or softener step. Put the detergent
in the correct compartment.
• Pump filter is clogged. >>>Check the filter.
• Drain hose is folded. >>>Check the drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent is used. >>>Using
insufficient amount of detergent for the water hardness
can cause the laundry to become stiff in time. Use
appropriate amount of detergent according to the water
hardness.
• Detergent was put in the wrong compartment. >>>If
detergent is put in the prewash compartment although
prewash cycle is not selected, the product can take this
detergent during rinsing or softener step. Put the detergent
in the correct compartment.
• Detergent was mixed with the softener. >>>Do not mix
the softener with detergent. Wash and clean the drawer
with hot water.
Laundry does not smell like the softener. (**)
• Detergent was put in the wrong compartment. >>>If
detergent is put in the prewash compartment although
prewash cycle is not selected, the product can take this
detergent during rinsing or softener step. Wash and clean
the drawer with hot water. Put the detergent in the correct
compartment.
• Detergent was mixed with the softener. >>>Do not mix
the softener with detergent. Wash and clean the drawer
with hot water.
Detergent residue in the detergent drawer. (**)
• Detergent was put in wet drawer. >>>Dry the detergent
drawer before putting in detergent.
• Detergent has gotten damp. >>>Keep detergents closed in
an environment free of humidity and do not expose them to
excessive temperatures.
• Water pressure is low. >>>Check the water pressure.
• The detergent in the main wash compartment got wet
while taking in the prewash water. Holes of the detergent
compartment are blocked. >>>Check the holes and clean
if they are clogged.
• There is a problem with the detergent drawer valves.
>>>Call the Authorised Service Agent.
• Detergent was mixed with the softener. >>>Do not mix
the softener with detergent. Wash and clean the drawer
with hot water.
• Regular drum cleaning is not applied. >>>Clean the drum
regularly. For this procedure, please see "Cleaning the
loading door and the drum".
