Troubleshooting / After-sales service
Operating manual NORA Pro
V0.1 E
Page 39 of 60
12 Troubleshooting / After-sales service
Problems with the NORA Alu
Remedy
The hight adjustment and the
spreading of the carrier frame of
the NORA Pro do not function.
a) Check if the emergency stop switch is released or
pressed.
b) Check that the cables of the control box are
correctly plugged in.
c)
Check the battery’s charging state.
d) Remove the battery and check the contacts for
damage.
e) When hitting an obstacle, first press the "Up" button.
The spreader bar remains in the
top end position.
a) Check if the emergency stop switch is released or
pressed.
b)
Check the battery’s charging state.
c) Use the mechanical emergency lowering feature (see
7.5) to lower the patient/resident.
d)
Push the “down” button on the hand control and
simultaneously press down the bow. Contact the
after-sales service.
The carrier frame motor does not
run.
a) Check if the emergency stop switch is released or
pressed.
b) Check that the control box is correctly plugged in.
c)
Check the battery’s charging state (replace with fully
charged battery).
Heavy going, sluggish operation of
the drive despite fully charged
battery.
a) Battery low.
Charge the battery
.
b) The maximum load is exceeded (max. patient
weight).
c) The battery has reached the end of its lifetime.
Replace the battery.
The control box emits a “beep”
signal when operated.
Battery low.
Charge the battery
.
The hand control does not work.
a) Check the connector at the cable of the hand control.
b)
Check the battery’s charging state (replace with fully
charged battery).
c) Operation via the control box control panel.
The up and down buttons of the
hand control do not respond.
a) Check if the emergency stop switch is released or
pressed.
b)
Check the battery’s charging state (replace with fully
charged battery).
c) Check that the cables of the control box are correctly
plugged in.
The castors produce loud noises. Clean or replace the castors.
The NORA Pro produces unusual
noises.
Inform the after-sales service.
Summary of Contents for 921077000
Page 43: ...Appendix Operating manual NORA Pro V0 1 E Page 43 of 60 13 2 Dimensions of the NORA Pro ...
Page 45: ...Appendix Operating manual NORA Pro V0 1 E Page 45 of 60 13 4 Declaration of Conformity ...
Page 46: ...Appendix Operating manual NORA Pro V0 1 E Page 46 of 60 ...
Page 47: ...Appendix Operating manual NORA Pro V0 1 E Page 47 of 60 ...
Page 48: ...Appendix Operating manual NORA Pro V0 1 E Page 48 of 60 ...
