35
EN
Troubleshooting
If the device does not work properly, check whether you are able to rectify the problem
yourself. If the problem cannot be solved with the steps that are listed, contact the cus-
tomer service department.
Do not attempt to repair a defective electrical device yourself!
Problem
Possible
cause
Fix
The device cannot
be switched on.
The mains plug is not inserted
correctly in the plug socket.
Insert the mains plug.
The plug socket is defective.
Try another plug
socket.
No mains voltage is present.
Check the fuse of the mains
connection.
The control dial (
6
) has not
been activated.
Turn the control dial to the
highest temperature
(
BOIL
).
The fuse in the fuse
box is triggered.
Too many devices connected
to the same circuit.
Reduce the number of devices
in the circuit.
No error can be identi
fi
ed.
Contact our customer service
department.
Water runs out of
the device.
There is too much water in the
water reservoir (
5
).
Do not over
fi
ll the water
reservoir!
The discharge tap (
9
) is still
open.
Close the discharge tap and
ensure that the lever (
10
)
cannot be blocked.
No water or only a
very small amount
of water runs out of
the discharge tap.
The discharge tap is blocked.
Clean the discharge tap.
The device is furred up.
Descale the device (see the
“Cleaning and Care” chapter |
“Descaling”).
A large amount of
steam is produced
in the brewing
process.
The device is furred up.
Descale the device (see the
“Cleaning and Care” chapter |
“Descaling”).
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