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Troubleshooting 

 

 

26

 

C5240 

5  Troubleshooting 

 

Fault 

Cause 

Procedure 

Nothing happens after the Industrial 
PC has been switched on 

No power supply to the Industrial 
PC 
 
Other cause 

Check power supply cable 

 

Call Beckhoff Service 

The Industrial PC does not boot 
fully 

CD in drive 
 

Setup settings are incorrect 

Other cause 

Remove CD and press any 
key 

Check the setup settings 

Call Beckhoff Service 

Computer boots, software starts, 
but control does not operate 
correctly 

Cause of the fault is either in the 
software or in parts of the plant 
outside the Industrial PC 

Call the manufacturer of the 
machine or the software 

Memory device access error 

Faulty device 

Call Beckhoff Service 

The Industrial PC functions only 
partially or only part of the time, e.g. 
no or dark picture, but disk drive 
responds when switching on 

Defective components in the 
Industrial PC 

Call Beckhoff Service 

 

Summary of Contents for C5240

Page 1: ...Installation and Operating instructions for C5240 19 inch slide in Industrial PC Version 1 0 Date 2019 02 08...

Page 2: ......

Page 3: ...duct overview 8 2 2 Appropriate Use 9 2 3 Opening the Housing 9 2 4 Access to the battery 11 2 5 Changing the filter mat 12 2 6 Interfaces from C5240 13 2 6 1 PS 2 connections X103 X104 13 2 6 2 Seria...

Page 4: ...the Cables 20 3 4 5 Connecting Power Supply 21 3 4 6 Wiring diagram 22 3 5 Connecting the Industrial PC 23 3 5 1 Connecting cables 23 3 5 2 Check voltage rating and connect 23 4 Operating Instructions...

Page 5: ...Table of contents C5240 3 8 2 Approvals for USA and Canada 31 8 3 FCC Approvals for the United States of America 31 8 4 FCC Approval for Canada 31...

Page 6: ...FE and XFC are registered trademarks of and licensed by Beckhoff Automation GmbH Other designations used in this publication may be trademarks whose use by third parties for their own purposes could v...

Page 7: ...f individuals WARNING Risk of injury If you do not adhere the safety advise adjoining this symbol there is danger to life and health of individuals CAUTION Hazard to individuals If you do not adhere t...

Page 8: ...ection plug uncouples the PC optional Items of equipment that have been switched off must be secured against being switched on again The Industrial PC s power supply unit must be supplied with 100VAC...

Page 9: ...he Industrial PC housing The operator is responsible for ensuring that only trained electrical staff opens the housing of the Industrial PC 1 4 1 National regulations Depending on the type of machine...

Page 10: ...ponents of the highest performance class according to the ATX standard A Beckhoff industrial motherboard is used with Intel Celeron Pentium Core i3 i5 or i7 fourth sixth or seventh generation processo...

Page 11: ...ns may open the Industrial PC housing Before opening the PC housing the power plug must be drawn Opening the front flap In order to gain access to the power pushbutton and to the drives open the flap...

Page 12: ...wdriver The holder can then be lifted up View of the open PC The standard ATX Motherboard 1 with six slots for plug in cards 2 is located under the housing cover The power supply unit 3 and the hard d...

Page 13: ...nominal voltage 3 0 V from e g Panasonic or Sanyo Replace battery only with the identical type or an alternative type recommended by the manufacturer Notice correct polarity Polarit t der Batterie WA...

Page 14: ...lter mat Order number Description C9900 Z326 Filter mat for C5240 with three 5 inch slots 5 per pack C9900 Z327 Filter mat for C5240 with six 5 inch slots 5 per pack Front view with filter cover Acces...

Page 15: ...nnect peripheral devices with USB connections USB3 0 standard is supported Two more USB interfaces X112 X113 are located behind the front flap USB2 0 standard is supported 2 6 5 Sound On Board X114 X1...

Page 16: ...peripheral devices with USB connections USB2 0 standard is supported 2 7 2 ATX Push button The Industrial PC is switched on via the push button ATX Power on 2 7 3 Reset button The reset button enable...

Page 17: ...t moisture condensation does not form on or inside the device Prior to operation the unit must be allowed to slowly adjust to room temperature Should condensation occur a delay time of approximately 1...

Page 18: ...have to be provided in the control cabinet according to the dimensions of the PC see chapter Assembly dimensions Note Circulation of air When the unit is installed in an enclosure adequate space for v...

Page 19: ...In the area Europe you use the provided cable with inlet connector for non heating apparatus to connect the Industrial PC to the power supply 3 3 4 Power cords USA Canada In the area USA Canada the po...

Page 20: ...ng the PC off without the need for using the battery thereby reducing the load on the battery In addition to the main switch this innovative solution uses an ON OFF switch for the machine Basically th...

Page 21: ...upply unit Output voltages from the 24 V power supply unit Current loading maximum 3 3 V 12 0 A 5 V stand by 1 5 A 5 V 14 0 A 5 V 0 3 A 12 12 0 A 12 V 0 5 A 3 4 3 Pin assignment of the connectors Two...

Page 22: ...e connector is specified for 16 A and can lift conductive cross sections until 1 5 mm2 The plug is fitted to the cable as follows 1 Strip insulation from the cable ends insulation length 8 9 mm 2 Push...

Page 23: ...nnection is live If the PC_ON input is NOT connected by the user the PC can be booted in the familiar way by connecting the supply voltage and shut down via the battery by switching off the supply vol...

Page 24: ...wiring diagram the circuit of PC_ON and Power Status is symbolical Wiring diagram external switch and power supply Note Connection of the Battery Pack and UPS Output Connection of the Battery Pack an...

Page 25: ...nnect all the cables between the Industrial PC and to the devices that are to be connected Connect all data transfer cables if present to the appropriate plug in receptacles of the data telecommunicat...

Page 26: ...file will be destroyed Control software typically writes something to the memory drive every few seconds so that the probability of causing damage by switching off while the software is running is ver...

Page 27: ...al type or an alternative type recommended by the manufacturer Notice correct polarity WARNING Handling of Lithium Batteries Lithium Batteries should not be recharged exposed to fire opened and they s...

Page 28: ...any key Check the setup settings Call Beckhoff Service Computer boots software starts but control does not operate correctly Cause of the fault is either in the software or in parts of the plant outsi...

Page 29: ...C5240 27 6 Assembly dimensions Industrial PC C5240 Attention Notice mounting orientation The assembly of the unit must take place with the orientation diagrammed here All dimensions in mm Side view T...

Page 30: ...mensions 28 C5240 Attention Notice mounting orientation The assembly of the unit must take place with the orientation diagrammed here All dimensions in mm With guide rail Maedler Accuride 2907 Top vie...

Page 31: ...z 0 5 G 5 m s2 Shock resistance during reading of CD ROM EN 60068 2 6 10 to 58 Hz 0 019 mm 58 to 500 Hz 0 25 G 2 5 m s2 Shock resistance Shock EN 60068 2 27 5 G 50 m s2 duration 30 ms Shock resistance...

Page 32: ...tion GmbH Co KG Huelshorstweg 20 33415 Verl Germany Phone 49 0 5246 963 0 Fax 49 0 5246 963 198 E mail info beckhoff de Web http www beckhoff de Beckhoff Support Support offers you comprehensive techn...

Page 33: ...nerates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equ...

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