Beck Supporter AM 1200 FH, Operating Manual

Page: 23 / 32

23
BA_BM_AM-400-500-1200_EN_46-21.docx
11 Troubleshooting
Repair and maintenance work may only be carried out by competent, trained and instructed personnel.
Repair work on mechanical and hydraulic components may only be carried out by
authorised and trained personnel.
Proceed systematically when searching for the cause of a malfunction. If you are unable to find the fault or to
remedy the malfunction, contact our customer service department (phone: 0049 7576 / 962 978 - 0).
Before you call us, please follow these steps:
•
Make a note of the information on the nameplate of your supporter (see

Figure 2).
•
Keep these operating instructions and any supplementary documents at hand.
The more precisely you describe the fault to us, the better we can then remedy the situation.
General Faults
Fault Possible Cause Remedy
Platform does not lower com-
pletely to the bottom
An object that is too high is lying
on the shelf under the table
→
Lift the platform a little
and remove the object
Platform cannot be
lifted up or does not
react to keystroke (ESA)
Supporter is overloaded
→
Reduce load
Drive mechanism defective
→
Contact customer service
Electric spindle motor defective
4
→
Replace spindle motor
4
Control pane defective (ESA versions)
→
Contact customer service
Models with Vacuum Clamping Unit
Fault Possible Cause Remedy
Operating vacuum is not
achieved or is too weak and
the pump runs without inter-
ruption
Dust / chips / dirt between
workpiece and clamping device
→
Remove contamination
Vacuum hoses leaking
→
Replace vacuum hoses
Vacuum hoses kinked
→
Lay hoses correctly
Seal defective / incorrectly fitted
→
Replace / install correctly
Clamping surface damaged Workpiece incorrectly machined
→
Contact customer service
Vacuum pump does not start Pump motor defective
→
Contact customer service
Insufficient holding force for
workpiece machining
Clamping surface too small
→
Reduce load
Vacuum hoses are
too narrow or too long
→
Increase diameter
or shorten hoses
Vacuum hoses are clogged
→
Remove blockage
Suction cups do not close
tightly to the workpiece,
workpiece surface is too rough
or rubber sealing is porous
→
Use suitable suction cups
→
Check rubber seal
→
Install stronger pump
5
4
Replacement spindle motors: ESA 400: Manufacturer “ Ketterer ” ; In-line actuator; Type "40NP3120.00-0051".
ESA 500: Manufacturer “ Bansbach ” ; linear in-line actuator; type "EASYE-50 EEL-50-00000308".
5
A vacuum pump with 4.6 m
3
/h (instead of 3.0 m
3
/h) is available (Art. No. 210.450.00).