Fixtures with protection class IP65 are dust-tight and completely protected against contact (first code number). They are also protected against splash
water from any angle (second code digit). That is why this fixture can also be used out
‐
doors. Events fixtures are generally only designed for temporary
use however (event lighting) and not for permanent use outdoors. The specified protection class does not make a statement about the weather
resistance of the fixtures (resistance to changing ambient conditions as well as against the effects of sunlight and UV rays). The seals and screw
connections of the fixtures must be checked regularly to ensure a fault-free operation.
The barndoors is designed and intended to be mounted on the fixture without the use of any tools.
Please note that this is an accessory and is not included in the box!
Caution: Ensure the barndoor is fully fixed and safety cable is attached before putting fixture into use.
The checklist below may help you troubleshoot in the unlikely event that a problem occurs while using the product:
Symptom
Possible cause
Suggested action
No response from fixture.
No power to fixture.
Check that power is turned on.
Check cables and connections.
Internal fault.
Contact Beamz support or Beamz authorized
service partner. Do not remove base or yoke
covers. Do not attempt to replace a fuse or
carry out any repairs or service that are not
described in this User Manual unless you have
both authorization from Beamz support or
Beamz authorized service partner.
Fixture resets correctly but does not respond
(or does not respond correctly) to the
controller.
The controller is not connected.
Connect controller.
Bad DMX-line.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged
cables.
DMX-line has no end resistance.
Insert DMX terminator plug in DMX output
socket of last fixture on DMX-line.
Incorrect fixture addressing.
Check fixture address and DMX mode settings.
A fixture is defective and is disturbing data
transmission on the DMX-line.
Unplug DMX IN and OUT connectors and
connect them directly together to bypass one
fixture at a time until normal operation is
regained. Have defective fixture serviced by an
authorized technician.
Pin 2 and 3 are reversed in XLR connection.
Inspect connections and cables. Install a
phase-reversing cable between the fixtures or
swap pin 2 and 3 in the fixture, that behaves
erratically.
Error after fixture reset.
Effect requires mechanical adjustment.
Check fixture’s software version and error
messages for more information. Contact
Beamz support or Beamz authorized service
partner.
Light output cuts out intermittently.
Fixture too hot.
Allow fixture to cool. Reduce ambient
temperature. Ensure free airflow around
fixture. Clean fixture if necessary.
LEDs damaged
Disconnect fixture and contact Beamz support
or Beamz authorized service partner.
The power supply settings do not
match local AC voltage and
frequency.
Disconnect fixture. Check settings and
correct if necessary.
