iridium PotsDOCK 9555
Installation
& User Manual
Suitable for the Iridium 9555
Portable Satellite Telephone
Beam Communications Pty Ltd
Page 1: ...iridium PotsDOCK 9555 Installation User Manual Suitable for the Iridium 9555 Portable Satellite Telephone Beam Communications Pty Ltd ...
Page 2: ...ties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of BEAM BEAM reserves the right to change specifications at any time without notice Copyright 2010 BEAM Communications Pty Ltd All rights reserved User Information Please record your serial number here for future reference Model PotsDOCK 9555 Serial no This number can be copied fr...
Page 3: ... solutions Beam specializes in Voice Data Tracking and customized solutions Beam develops innovative products and services to meet market demands and niche applications Beam s leading edge products are deployed in a wide range of vertical markets including Maritime Transport Government Defence Mining Construction Forestry Emergency Services Relief Aid Telemetry and Rural Telephony Supported by a d...
Page 4: ...nstall POTS Plain Old Telephone Service RJ11 Connector type and reference for the POTS telephone port SMS Short Message Service SBD Short Burst Data Mobile Originating Describes a call initiated by the PotsDOCK Mobile Terminating Describes an incoming call being answered by the PotsDOCK 9555 The Iridium 9555 Satellite Telephone On hook RJ11 POTS Phone handset is hung up Off hook RJ11 POTS Phone ha...
Page 5: ... quality BEAM accessories Additional Information For the latest in supporting software and documentation for PotsDOCK 9555 please visit www beamcommunications com support potsdock9555 DATA To use data on the PotsDOCK the specific Beam USB driver must be installed on the PC connecting to the PotsDOCK downloaded from the above link ALERT TRACKING To configure the alert tracking functionality on your...
Page 6: ... 14 Routing Cables for vehicle installations 14 Guidelines for Electrical Connections 15 Installation Procedure 16 Installing the PotsDOCK Cradle 17 Cradle Mounting 17 Iridium Antenna connection 18 GPS Antenna connection optional 18 RJ11 POTS Telephone optional 19 External Alert Button optional 19 Privacy Handset optional extra order 20 Preliminary Testing 21 Prepare the Iridium 9555 Handset 21 Co...
Page 7: ...position 31 Activate Alert Mode 32 Clearing an Alert 32 PotsDOCK Front Panel 33 Data Communications 34 Using the USB Data Port 34 USB Driver Installation 35 AT Commands 36 Setting the Baud Rate 36 Iridium 9555 Display Definitions 37 Power On Messages 38 Assuring Quality of Iridium Service 39 Obstructions 39 Cabling 39 RF Interference 40 Symptoms of RF Interference 40 Mitigation of RF Interference ...
Page 8: ...sed its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 All connectors except the RJ11 line socket must only be connected to equipment ports which comply with the Safety Extra Low Voltage SELV requirements of IEC60950 WARNING POTENTIALLY EXPLOSIVE ATMOSPHERES Turn your phone OFF and DO NOT remove your battery or remove the 9555 handset from the cradle when you ar...
Page 9: ...y review the available body of research to develop ANSI standard These ANSI standards are reviewed regularly for research development Do not operate your satellite telephone when a person is within 1 foot 30 centimeters of the antenna A person or object within 1 foot 30 centimeters of the antenna could impair call quality and may cause the phone to operate at a higher power level than necessary an...
Page 10: ...equipment that could be sensitive to external RF energy Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles Check with the manufacturer or its representative regarding your vehicle You should also consult the manufacturer of any equipment that has been added to your vehicle Performance of electronically controlled brake and or guidance ...
Page 11: ...MS SBD Supports all Iridium voice data SMS SBD services Access to prepaid post paid crew calling PRIVACY HANDSET Supports optional Beam privacy handset Auto sensing answer hang up intelligence INSTALLATION Supports 9 32V DC power input Flexible installation via universal mount also suitable for wall mounting Supplied with 110 240V AC DC Plug pack QUALITY Professional industrial design 2 year repla...
Page 12: ...is preset during configuration of the PotsDOCK 2 A current location position can be sent at any time by pressing the Track button on the front of the PotsDOCK The Alert mode can be activated on the PotsDOCK in the following ways 1 Use the two button press know as the Alert button on the front of the cradle 2 Use an external alert button emergency push button connected to the alert loop Once activa...
Page 13: ... 13 Equipment Overview EJECT Button RJ11 Port Mini USB Data Port Iridium Antenna TNC Female GPS Antenna SMA Female Alert Loop In Out Input Power 4 way Microfit Privacy Handset 4 pole 3 5mm 9555 Handset Antenna Plug 3 Button Panel Interface ...
Page 14: ...nsure the units can be easily removed Routing Cables for vehicle installations If your vehicle is equipped with wiring troughs in the doorsills use them to simplify cable installation and to provide maximum protection for the cables If wiring troughs are not available route cables according to these guidelines Route cables so they are protected from pinching sharp edges and crushing WARNING Air ba...
Page 15: ...nd 0V line Failure to insert a fuse can cause equipment to overheat IF a wiring fault exists Many parts of a vehicle can produce electrical noise that interferes with the electrical radio system operation The ignition system is the most common source of electrical noise interference Before you begin installation ensure that the ignition wiring and connections to the vehicle battery are in good wor...
Page 16: ...le 7 Configure Bluetooth optional 8 Configure Tracking Alert optional When selecting a location for the PotsDOCK cradle consider these guidelines Ensure that each mounting surface is strong enough to support the cradle Allow enough room so that you can easily insert the 9555 handset into and remove it from the cradle Ensure that the PotsDOCK is within cable distance of power and antenna connection...
Page 17: ...r on a table as required 1 Attached one pivot base to the rear of the PotsDOCK using the M4 screws supplied Pivot base bolted on 2 Secure the second pivot base to the location you have selected for mounting the PotsDOCK Pivot Base RAM Mount 3 Use the interconnecting stem of the RAM mount to secure the PotsDOCK to the pivot base and tighten into the desired location firmly using the wing nut on the...
Page 18: ... active GPS antenna compatible with powering from a 3 3V source Install the GPS antenna in the appropriate location and then connect it to the SMA female connector on the antenna cable coming from the rear of the PotsDOCK WARNING DO NOT pull with force on the cables from the rear of the PotsDOCK Please install strain relief clamping for the antenna cables where required Correct installation of the...
Page 19: ... pins of the RJ socket which is standard for analogue telephone cables External Alert Button optional PotsDOCK provides an additional cable pair from its rear cable loom known as the standard Beam alarm loop This provides a Normally CLOSED wire loop which can be used to connect to any passive type of button or relay or reed switch in which the action breaks the loop OPEN to activate the alarm stat...
Page 20: ...unt the handset cup to the mounting plate 3 Mount the spacer plate and the mounting bracket to the rear of the PotsDOCK by using the longer screws provided with the kit The original RAM arm bracket plate is also re installed behind these plates 4 Plug the Privacy Handset 4 pole connector into the rear cable loom Please use suitable electrical tape and or strain relief clamps where required to ensu...
Page 21: ...ered from the AC DC power adaptor The supplied AC DC power adaptor supports international AC voltage ranges for global compatibility Please follow the steps below to connect the power 1 Ensure that the power adaptor cable has enough length to reach the PotsDOCK cradle and it is plugged into a power outlet of suitable safe power capability If using a power board extension please ensure that it is n...
Page 22: ...loom of the PotsDOCK 2 Route the other end of the DC power cable to the connection point DO NOT apply power until the following steps are completed 3 Connect the BLACK wire to the negative terminal of the battery or the vehicle chassis if negatively grounded chassis 4 Connect the RED wire to the positive terminal of the battery It is recommended to add a 3A fuse between them 5 Connect the YELLOW w...
Page 23: ... 2 Push EJECT button located on top of the cradle and press the phone in firmly at the same time Gently pull on the handset to confirm that it is docked correctly and won t come loose Removing the 9555 1 When removing the 9555 handset from the PotsDOCK cradle reverse the above steps ensuring you firmly press the EJECT button on top of the PotsDOCK cradle The phone will then pop forward into your h...
Page 24: ...telephone and listen for the dial tone 5 Dial a number using the full country codes on the telephone keypad 6 Allow up to 5 seconds for the call to be issued to the 9555 handset at which point the following message will appear on the 9555 display 7 DPL Call in Progress 8 Test the audio in both direction and then hang up the call on hook 9 Now make a call from your landline phone or mobile phone to...
Page 25: ...ing and holding the Bluetooth button for 2 seconds on the cradle The cradle will sound a single 1 beep when turning off Once paired the PotsDOCK will automatically connect to this device every time the PotsDOCK powers up You may repeat this process to pair more than one headset up to 17 total devices including data such as email sms and sbd ensure only one device is switched on during subsequent p...
Page 26: ...will turn off automatically If it is removed during a call the 9555 will attempt to remain in call as long as antenna is extended and in sky view The call may drop out during this transition and the phone may turn off NOTE If the 9555 handset fails to connect with the cradle the cradle will power cycle the 9555 twice when it is docked and after that it will power down the 9555 and put it into a on...
Page 27: ...llows the 9555 battery to cool down and during the OFF period if the temperature drops below a pre defined level default 28 degreeC the PotsDOCK will immediately turn on the charging power before the OFF timer expires The charging ON OFF and temperature level are configurable via the PDMS Placing Voice Calls A During call you may transfer the call to the optional privacy handset by taking the priv...
Page 28: ...ypad or press the Call button on the Bluetooth headset which will then dial the last called number The message Call in Progress will appear on the 9555 display and the audio is automatically routed to the Bluetooth headset During the call the Bluetooth LED will flash slowly in BLUE 3 Press the RED key on the 9555 handset to terminate the call Options A During a call you may transfer the audio to t...
Page 29: ...y The privacy handset mode is enabled when the handset is removed from its cup The Ring Mute LED will start flashing in ORANGE to indicate the privacy handset is enabled Please re dock the privacy handset when not in use and the Ring Mute LED will be turned off The privacy handset is an audio only device with no means to dial a number It can be used to answer a call by removing the handset from it...
Page 30: ...the mute button once Ringer Selection The PotsDOCK has an internal ringer that sounds during an incoming call There is a choice of two 2 ring tones Repeating two tone cadence Single beep at beginning of incoming call These modes can be changed by single press of the Ringer button when OUT of call A preview of the sound will be heard and the setting is stored Press again to switch between the 2 cho...
Page 31: ...nd enable the Tracking Alert function on the PotsDOCK Send Tracking Position In order to send a tracking message the following condition must be fulfilled 1 The GPS receiver has acquired enough satellite signals and navigational data to calculate a positional solution fix 2 The 9555 handset is registered with the Iridium network 3 Tracking is configured and enabled via the PDMS NOTE 1 The 2 5mm ja...
Page 32: ...ss and hold the Track Ring Mute buttons together for 2 seconds A single beep will sound if configured in the PDMS 2 If enabled by the PDMS press and hold the external panic button optionally wired into the Alert Loop wires Once triggered into the Alert mode the Track LED turns RED The message then attempts to be sent The Track LED will flash in RED when the alert message is sent Rate 1 5sec off 1 ...
Page 33: ...in use Single beep sounds when Bluetooth turning OFF Discovery Mode 5 seconds press LED flashes ORANGE and BLUE Ringer sounds double 2 beeps Clear Bluetooth Devices 10 seconds press Ringer sounds triple 3 beeps Send Tracking Message single press LED and beep operates accord ing to the settings in PDMS Clear Alert Mode 7 seconds press LED turns GREEN re armed GPS fix ready Single Beep sounds If LED...
Page 34: ...5 handset provides a mini USB port on its side that allows connection to a PC or laptop for data communication purpose For more information on using the 9555 handset s USB port please refer to the 9555 handset user manual When the 9555 handset is docked in the PotsDOCK cradle its USB data function is available through the mini USB connector on the bottom of the PotsDOCK as shown below Mini USB Dat...
Page 35: ...ing operating systems Windows 2000 Windows XP Windows Vista You can download the Windows driver for the PotsDOCK 9555 from http www beamcommunications com support potsdock9555 Please note that Iridium only supplies Direct Internet 2 software for the Microsoft Windows based operating system After the driver is successfully installed a new serial port should appear in the Ports COM LPT section of th...
Page 36: ...resources then Iridium AT command guide And can be downloaded for your convenience The following AT commands are affected AT COMMAND CRADLE DEFAULT STATUS LIMITATION AT IPR 6 0 Auto baud is permanently disabled with the default baud rate set to 19200 ATEn 1 Echo is on permanently enabled ATVn 0 Numerical responses only AT Cn 0 DCD is forced on at all times ATQ1 1 ISU responses are not sent to the ...
Page 37: ... 37 Iridium 9555 Display Definitions Display Status indicators and Icons The following icons will appear in your 9555 handset display to provide you with various information about the phone s activity Main Screen Components Menu Components ...
Page 38: ...sert Card Power off your phone make sure your SIM card is inserted completely and then power your phone on again Check Card The SIM card is damaged or inserted the wrong way Blocked If the SIM card PIN code is incorrectly entered three times in a row your phone becomes blocked Use 05 to proceed to enter the PUK code Contact your service provider for further details Blocked If the SIM card PIN2 cod...
Page 39: ...performance as they block the signal between the antenna and the satellites Having a completely open view of the sky plays a very important role in maximising performance as the Iridium satellites cross the sky from North horizon to South horizon during a connected call All surrounding obstructions must be lower than the top of a fist extended at arms length and the bottom of the fist placed on th...
Page 40: ...ted with an obstructed view of the sky Some of these symptoms include erratic or no signal strength indication dropped calls or warbled or otherwise distorted voice These symptoms may be intermittent or persistent depending largely on the interference source its distance strength and frequency relative to the Iridium unit Mitigation of RF Interference Iridium Service degradation due to RF interfer...
Page 41: ...ert Loop 1 input 1 output Alarm Mode Normally Closed Loop IN to OUT Up to 500m cable run multiple buttons Power Cable 4 way microfit socket Vin 0V GND and ACC On Off Sense 9 32VDC tolerant ACC sense High 1 7Vdc and 32Vdc Low 0 0V 5Vdc BLUETOOTH MODULE INTERNAL System Bluetooth 2 0v EDR Enhanced Data Rates 802 11 coexistence Profiles HFP Hands Free Profile v 1 5 HFP AG Hands Free Audio Gateway Prof...
Page 42: ...0 C to 70 C 9555 Handset 10 C to 55 C Charging Temp Range 0 C to 40 C Operating Humidity Range 85 RH non condensing Storage Temperature 30ºC to 70ºC Weight Cradle 0 32kg 0 7 lbs Packed 1 3kg 2 86 lbs Atmospheric Protection Conformal Coating to Circuit Board Assembly EMC Compliance CE IEC60945 2002 sections 9 10 RoHS Full compliant RoHS Directive EU 2002 95 EC All 6 substances WEEE For EU countries...
Page 43: ...PotsDOCK 9555 Installation User Manual 43 Cradle Mounting Dimensions PotsDOCK Dimensions in millimeters 23 01 30 17 5 53 19 05 19 05 15 08 61 92 46 05 ...
Page 44: ...eps re booting about every 20 minutes A Please check if the 9555 handset is registered with the Iridium network If the PotsDOCK detects that the 9555 handset is not registered with the network it will try to re boot the 9555 handset every 20 minutes by default Refer to the question 2 to fix the registration issue Q4 The 9555 handset is docked into the PotsDOCK It keeps being turned on and off by t...
Page 45: ...nto the PotsDOCK The battery indicator on the 9555 handset does not show that the battery is being charged A There are a number of reasons which could stop the 9555 battery charging When the 9555 handset is inserted into the PotsDOCK please wait for about 100 seconds for the charging to start If the 9555 battery is full the 9555 handset will stop the PotsDOCK charging the battery If the temperatur...
Page 46: ... that the outer shield of the connector is not short to ground which instructs the PotsDOCK that a privacy handset is present even though it may not be To prevent this from occurring please ensure that the outer metal shield of the privacy handset connector does not touch any other conductive earth or grounding contacts Q13 I can hear the dial tone when I un hook my RJ11 POTS phone but I am unable...
Page 47: ...ment by BEAM Communications to the Customer BEAM Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects developed under normal and proper use 4 This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to maintenanc...
Page 48: ...WEB www beamcommunications com EMAIL info beamcommunications com PHONE 61 3 8588 4500 FAX 61 3 9560 9055 AFRICA ASIA AUSTRALIA EUROPE MIDDLEEAST NORTHAMERICA SOUTHAMERICA ...
