IsatDock
PRO
User Manual
Page 1: ...IsatDock PRO User Manual ...
Page 2: ...2 ...
Page 3: ...urnished by BEAM Communications Pty Ltd BEAM is believed to be accurate and reliable However no responsibility is assumed by BEAM for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of BEAM BEAM reserves the right to change specifications at any time without...
Page 4: ...Beam specializes in Voice Data Tracking and customized solutions Beam develops innovative products and services to meet market demands and niche applications Beam sleadingedgeproductsaredeployedinawiderangeofverticalmarkets includingMaritime Transport Government Defence Mining Construction Forestry EmergencyServices ReliefAid TelemetryandRuralTelephony Supported by a dedicated team of professional...
Page 5: ...onfiguration Tool MS Windows Install SMS Short Message Service Mobile Originating Describes a call initiated by the IsatDock Mobile Terminating Describes an incoming call being answered by the IsatDock IsatPhone Pro The Inmarsat IsatPhone Pro handset The symbol mark and logos are owned by the respective companies of which the symbol follows Any use of such marks by Beam Communications is under lic...
Page 6: ... 31m cable kit Active ISD938 40m cable kit Active ISD942 50m cable kit Active ISD943 60m cable kit Active ISD944 70m cable kit Active ISD945 80m cable kit Active ISD946 90m cable kit Active ISD947 100m cable kit Active Passive Antennas ISD700 Directional Fixed Antenna Passive Antenna Cable Kits for Passive Antennas ISD936 10m cable kit Passive ISD937 20m cable kit Passive ISD939 30m cable kit Pass...
Page 7: ...uidelines 14 Routing Cables Guidelines for Electrical Connections Installation Procedure 15 Installing the IsatDock PRO Cradle IsatDock PRO Usage 23 Docking undocking the IsatPhone Pro handset Operation of the IsatPhone Pro Placing Voice Calls Privacy Handset Use Optional Accessory Mute Mode USB Driver Installation Configuration Using Falcon Configuration Using Remote Commands IsatPhone Key Lock I...
Page 8: ...DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 Allconnectorsmustonlybeconnectedtoequipment portswhichcomplywiththeSafetyExtraLow Voltage SELV requirementsofIEC60950 POTENTIALLY EXPLOSIVE ATMOSPHERES Turn your phone OFF and DO NOT remove your battery or remove the IsatPhone Pro handset from the cradle when you are in any area wit...
Page 9: ... operate your satellite telephone when a person is within 55cm of the antenna A person or object within 55cm of the antenna could impair call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines As a precaution please maintain the maximum body distance possible from the ...
Page 10: ... on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device has been des...
Page 11: ...nterference Electronic Devices Most modern electronic equipment is shielded from RF signals However certain equipment may not be shielded against the RF signals from your wireless phone Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches 6 be maintained between a wireless phone s antenna and a pacemaker to avoid potential interference with th...
Page 12: ...y ABS Plastic Single action insertion mechanism Key lockable securable to wall desk Wall or desk mounting options Accessible control buttons Slimline privacy handset Integrated antenna connections In built speaker microphone Cable routing LHS TOP BOTTOM In Built Speakerphone In built speaker and microphone Power 10 32V DC Input 110 240V AC plug pack included Buttons on Dock Ringer volume up down I...
Page 13: ...r handset 5 Speakerphone Microphone 6 Speakerphone Button 7 Key lock 8 IsatPhone Eject Button 9 IsatPhone Pro not included 10 Function Buttons 11 STATUS Indication Light 12 Back Panel Connectors a USB Data Interface b Alert loop connection not in use c RJ11 POTS interface d DC power and accessory input e RJ9 Privacy handset 3 2 1 4 5 6 9 11 10 8 7 12 a b e c d ...
Page 14: ...istance connections are present between the battery negative terminal the vehicle chassis and the engine block All wire connections should be clean and tight For vehicle installation install provided fuses into the BATT and ignition sense accessory wires WARNING Do not connect the IsatDock interface power cable to power the unit until the full installation is completed Routing Cables Route cables ...
Page 15: ... found in the cavity at the top of the IsatDock PRO cradle There are two RF connections required the Satellite TNC Female Connector and GPS SMA Female connector 1 Refer to the antennas installation guide for antenna mounting and location requirements 2 Connect the antenna cable labelled GPS to the SMA antenna connector labelled GPS 3 Connecttheantennacablelabelled Inmarsat totheSMAantennaconnector...
Page 16: ...tationsandantennas WARNING DO NOT pull with force on the cables from the rear of the IsatDock PRO Please install strain relief clamping for the antenna cables where required Correct installation of the antenna system is a vital part of the IsatDock PRO system to ensure reliable functionality and drop free calls WARNING Changes or modifications not expressly approved by BEAM Communications could vo...
Page 17: ...th plugs As the second bolt is under the IsatPhone Pro access to the bolt is denied when the handset is locked into the cradle Once the dock as been locked onto the mount ing bracket on the wall two security bolts are then slid into place locking the dock to the wall 2b Desk Mounting Orientation The IsatDock PRO supports a desk mount configuration Depending on the users requirements the docking st...
Page 18: ... the cup and replace with the spring or springless cup 1 Springless Cup for Normal light use Desk mounted cradle position The springless cup is fitted to the docking station with the mounting clip in a flush position Wall mounted cradle position The mounting clip can be slid out and reversed producing a protruding point that the Privacy handset rests upon For a wall mounted docking station this re...
Page 19: ... by using the spring mounting cup To remove the handset from the cup the phone is lifted up against the pressure of the spring until it clears the lower mounting pip and can be removed from the docking station 4 Access to Rear Connector Bay For the IsatDock PRO the external cable interfaces are at the rear of the docking station The cover panel creates the IP rating for the electrical interface an...
Page 20: ...g dial and busy tones Route the telephone cabling up to 600m from the analogue phone Mount the analogue phone if required and plug the RJ11 cable into the IsatDock PRO RJ11 port RJ11 port See section 4 on page 19 6 USB Port Connection IsatDock PRO has a micro USB Data Port for programming interface to enable upgrading of the Docking station firmware USB Data Port See section 4 on page 19 ...
Page 21: ...er the call is terminated Please follow the steps below to connect the DC power cable to the vehicle battery power and the IsatDock PRO 1 Route the wire end of the DC power cable to the connection point 2 Connect the BLACK wire to the negative terminal of the battery 10A fuse recommended or the vehicle chassis if negatively grounded chassis 3 Connect the RED wire to the positive terminal of the ba...
Page 22: ...tenna connections Path B directs cables out the base of the dock while path C results in cables exiting to the side Optional through wall Right angled adapters are optionally fitted to the external antenna connectors to allow routing of cables through a wall A clean installation free of any visible cabling can be achieved with the use of right angled connectors and by running the interface cables ...
Page 23: ...ctors need to be opened 1 The antenna cover must be placed at 90 degrees to the antenna connector cavity and run parallel to the top edge of the phone 2 The cover in the base of the phone should be in the a 90 degree opened position 1 1 To dock the handset align the IsatPhone Pro with the phone tray and slide the handset down until it seats flush to the bottom of the tray Swing the phone down into...
Page 24: ...eakerphone Phone Call Use Mobile Originating 1 By default the IsatDock PRO will start all calls in speakerphone mode when dialing on the keypad without RJ11 or privacy handset off hook 2 Dial using the full Inmarsat dialing sequence eg 00 country code and telephone number on the IsatPhone Pro keypad whilst docked Press the GREEN button to start the connection 3 A message will display on the IsatPh...
Page 25: ...all is in progress 4 Once the call is connected the STATUS LED will flash to indicate a call is in progress 5 Press the RED key on the IsatPhone Pro handset or return the privacy handset to its cup to terminate the call Options A During a call you may switch to speakerphone mode by pressing the speakerphone button on the IsatDock Return the privacy handset to its cup B To return the call back to t...
Page 26: ...e of options such as View the status of the terminal signal temperature input voltage Firmware maintenance Configure different POTS RJ11 settings NOTE Entering the firmware upgrade mode will be accompanied by a long beep followed by three short beeps Mute Mode Mute functionality The mute function of the IsatDock PRO allows the user to mute the uplink microphone audio on the privacy handset and or ...
Page 27: ...When locked the eject button cannot be depressed and the latch holding the top of the handset cannot be disengaged from the IsatPhone Pro Once locked the access to the security bolt beneath the handset is also denied thus ensuring the PRO PRO docking station cannot be removed from the mounting bracket Locked Open ...
Page 28: ...ED turns RED Muted LED turns OFF Not muted LED flashing Yellow RJ11 POTS in use Brightness dual button simultaneous press 1 second Out of Call Enter LED brightness change mode Press UP and DOWN arrows to vary intensity Mode will automatically exit after 5 seconds after the last button press All LED s will change to WHITE and a single beep will sound when entering brightness change mode A short dou...
Page 29: ...se LED STATUS GREEN RED YELLOW ON Handset registered and able to make a call Handset not registered no signal and cannot make or receive calls N A FLASHING Call in Progress N A N A ALTERNATING N A Error detected in communicating with IsatPhone Pro handset Flashing Red Blue N A SPEAKER GREEN RED YELLOW ON Speakerphone Mode N A N A 1 Mute 2 Redial 3 Up Down 4 STATUS LED 5 Speaker Phone Button 2 3 1 ...
Page 30: ...ce from other electronic devices This problem is more evident when numerous antennas and broadcasting devices are located within close proximity to each other Symptoms of RF Interference Symptoms of RF interference often resemble those that arise when an antenna is being operated with an obstructed view of the sky Some of these symptoms include erratic or no signal strength indication dropped call...
Page 31: ...le kit Active ISD933 13m SMA TNC cable kit Active ISD934 18m SMA TNC cable kit Active ISD935 30m SMA TNC cable kit Active ISD938 40m SMA TNC cable kit Active ISD942 50m SMA TNC cable kit Active ISD943 60m SMA TNC cable kit Active ISD944 70m SMA TNC cable kit Active ISD945 80m SMA TNC cable kit Active ISD946 90m SMA TNC cable kit Active ISD947 100m SMA TNC cable kit Active ISD936 10m SMA TNC cable ...
Page 32: ...Dock 2 Physical Dimensions Privacy Handset 3 Physical Dimensions Wall Bracket 99 5 185 2 243 6 243 6mm 185 2mm 42 28mm 51 0mm 69 0mm 80 5mm 53 0mm 80 5mm 23 16mm 53 0mm 60 0mm 69 0mm Ø 5 20mm 206 97mm 99 5mm 49 70mm 27 13mm 47 16mm ...
Page 33: ...set Ensure the Headset connector at the base of the IsatPhone is not obstructed and there is no dust or foreign objects in the connector socket Q8 The docking station appears to be turning ON OFF and the handset is not registering A Ensure the power supply can provide at least 3 5A at 12volts If power is being supplied from a battery ensure the connections are tight and the contacts are clean Q4 T...
Page 34: ...that such defects developed under normal and proper use 4 This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to maintenance or repair of products that have been altered or repaired by anyone except BEAM Communications unless otherwise stated in writing 5 The warranty is a return to base warranty and...
Page 35: ...IsatDock PRO Installation User Manual 35 ...
Page 36: ...m PART USRMAN006102 BEAM Communications 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Tel 61 3 8588 4500 Fax 61 3 9560 9055 Web www beamcommunications com Info info beamcommunications com Support support beamcommunications com ...
