75.5696.07 IS40P 20170313
Page 7 of 8
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TROUBLESHOOTING
The sensor power is off.
Object in the AIR detection
area.
Check the wiring and the power supply.
Move objects or reduce automatic learn time.
Wait for learn time to expire and/or Launch a
setup or cycle power
The door opens
and closes
constantly.
The sensor does not
unlock and the red
LED flashes quickly.
The sensor does
not respond to the
remote control.
The infrared power emission
is too low according to the
mounting height.
Improper Target Size.
The sensor is disturbed
by the door motion or
vibrations caused by the
door motion.
The sensor needs an access
code to unlock.
The remote control
batteries are weak or
improperly installed.
Launch a new setup.
Step out of the detection field!
Ensure the target size is not to large
or larger than the pattern size.
Check the batteries and change them
if necessary.
The door remains
closed and the LED
is OFF.
The door never closes
and the LED is ON.
The infrared sensor
does not react.
Make sure the sensor is anchored properly.
Increase the sensor angle.
Reduce the AIR detection zone.
Enter the right access code.
If you do not know the access code, refer to
page 3 and delete an unknown code.
Fasten the sensor firmly.
Sporadic presence
detections for no
reason.
The presence detection is
disturbed by rain or lamps.
The sensor is not installed
properly.
Set the AIR-curtain immunity to value 3.
The setup lasts more
than 30 seconds.
Another sensor causes
interference.
Make sure the detection field is clear and
launch a new setup.
The red LED is
permanently ON
after a setup.
The sensor has failed the
AIR-setup.
Launch a new setup and step out of the
detection field.
The remote control is
poorly aimed.
Point the remote control towards the sensor.
The sensor is not powered.
Check the power supply of the sensor.
Select a different frequency for each sensor.
The setup is disturbed.