Chapter 9: Troubleshooting
Clinician’s Operation Manual
9-1
Chapter 9: Troubleshooting
WARNING! If the accuracy of any measurement is in question, check the patient’s vital signs
by an alternative method, and then check the monitor for proper functioning.
Power
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The oximeter doesn’t
turn on.
Batteries weak and/ or no AC
power.
Batteries not installed or
batteries incorrectly installed.
Replace or recharge the batteries.
Connect to source of AC power.
Ensure the batteries are installed
correctly.
Connect to source of AC power.
The oximeter turns
on, but display
reads:
L0
Bat
AC power is connected, but no
or weak batteries are installed.
This is proper operation.
Replace or recharge the batteries.
The oximeter turns
off unexpectedly.
Batteries are weak or dead
and no AC power source is
connected.
Replace or recharge the batteries.
Connect to source of AC power.
The External Power
indicator
X
is not
lit (AC Power).
An External AC Power Supply
cord is not connected to the
monitor or accessory cable.
The accessory cable is not
connected to the monitor.
The AC power cord is connected
to a wall outlet that is controlled
by a wall switch.
A non user-serviceable fuse may
have opened.
Check all power supplies and cables
for proper connections.
Only connect the AC power cord to an
outlet that is not controlled by a wall
switch.
Contact your authorized service
representative.
The External Power
indicator
X
is not
lit (USB Cable).
The USB cable is not connected
to a source of power or the USB
power source is not operating.
Check all cable connections and
confirm PC, USB hub or other source
of USB power is working correctly.
The USB Power
indicator
is not
lit. (Docking Station)
AC Power is connected.
The USB cable is not connected
to a source of power or the USB
power source is not operating.
This is proper operation.
Check all cable connections and
confirm PC, USB hub or other source
of USB power is working correctly.
The monitor
operates on AC
power, but not on
battery power.
The battery is missing.
The battery is drained.
The battery is defective.
Replace the battery.
Charge or replace the battery.
Replace the battery
Contact your authorized service
representative if using LI-Ion
rechargeable battery pack.
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