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Rev. C
Troubleshooting 227
The system detected
an obstruction and
cannot complete
analysis. Touch
Continue
to begin
the sequence to
clear the obstruction.
Replace the sample
port when prompted.
The system cannot analyze the current patient or QC sample
because it detects an obstruction in the sample. This
obstruction can occur if the sample contained fibrin clots. This
event causes a D39 Obstruction message to appear in the
events log.
1. Touch
Continue
to remove the message, then replace the
sample port when prompted. Refer to
Replacing the
Sample Port
in
Replacing Components
.
2. If prompted, replace the cartridges as described in
Replacing the Measurement and Wash/Waste Cartridges
in Section 3 in the
Rapidpoint 400 Series Operator’s
Manual
.
3. To avoid clots in patient samples, ensure that you use the
recommended collection, storage, handling, and mixing
techniques as described in
Collecting Patient Samples
in
Section 1 in the
Rapidpoint 400 Series Operator’s Manual
.
For QC samples, ensure that you use the storage and
handling techniques recommended by the manufacturer.
The system did not
detect a sample.
Remove the sample
device if present and
touch
Continue
.
Replace the sample
port when prompted
The system cannot report results for the patient or QC
sample because it did not detect the sample moving through
the system. This can occur if the sample device was not
inserted in the sample port, if an obstruction blocked sample
flow, or if a label on the syringe caused the syringe to fall off.
This event causes a D39 Obstruction message to appear in
the events log.
1. Replace the sample port when prompted. Refer to
Replacing the Sample Port
in
Replacing Components
.
2. If prompted, replace the cartridges as described in
Replacing the Measurement and Wash/Waste Cartridges
in Section 3
in the
Rapidpoint 400 Series Operator’s
Manual
.
3. To avoid clots in patient samples, ensure that you use the
recommended collection, storage, handling, and mixing
techniques as described in
Collecting Patient Samples
in
Section 1
in the
Rapidpoint 400 Series Operator’s Manual
.
4. Ensure that labels attached to the syringe will not block the
syringe from entering the system and cause it to fall off.
Position the label toward the back of the syringe barrel near
the plunger if required.
(Continued)
Message
Probable Cause and Corrective Action
Summary of Contents for RapidPoint 400 Series
Page 1: ...Service Manual 105953 Rev C 2003 02...
Page 29: ...Rev C Mechanical Descriptions 29 Rapidpoint 400 Series System left side 1 Diskette drive...
Page 62: ...62 Rev C...
Page 112: ...112 Rev C...
Page 114: ...114 Rev C...
Page 116: ...116 Rev C Rapidpoint 400 Series Systems Menu Map...
Page 117: ...Rev C System Diagrams and Cable Drawings 117 Fluidic Diagrams...
Page 118: ...118 Rev C...
Page 119: ...Rev C System Diagrams and Cable Drawings 119...
Page 120: ...120 Rev C...
Page 121: ...Rev C System Diagrams and Cable Drawings 121...
Page 122: ...122 Rev C...
Page 123: ...Rev C System Diagrams and Cable Drawings 123...
Page 124: ...124 Rev C...
Page 125: ...Rev C System Diagrams and Cable Drawings 125...
Page 126: ...126 Rev C...
Page 127: ...Rev C System Diagrams and Cable Drawings 127...
Page 128: ...128 Rev C Rapidpoint 400 Series Systems Electronic Block Text Diagram...
Page 131: ...Rev C System Diagrams and Cable Drawings 131 D C Power Harness Assembly 113836...
Page 132: ...132 Rev C Diskette Drive Cable Assembly 570255 Diskette Power Harness 570254...
Page 134: ...134 Rev C Inboard 2 Harness 113523 LCD Backlight Cable Assembly 108771...
Page 135: ...Rev C System Diagrams and Cable Drawings 135 Preamp Module Cable Assembly 570269...
Page 136: ...136 Rev C UIP Display Cable Assembly 570263 UIP LPT1 COM2 Cable Assembly 570267...
Page 138: ...138 Rev C Flex Circuit Display 570516 100 Pin Cable Assembly 111326 Patch Cord Cable 122254...
Page 139: ...Rev C System Diagrams and Cable Drawings 139 Fiber Bundle Assembly 1315271...
Page 140: ...140 Rev C...
Page 142: ...142 Rev C...
Page 148: ...148 Rev C...
Page 154: ...154 Rev C...
Page 258: ...258 Rev C...
Page 260: ...260 Rev C...
Page 262: ...262 Rev C Handle Pawl...
Page 263: ...Rev C Illustrated Parts Lists 263 Wash Waste Switch Rubber Feet...
Page 264: ...264 Rev C Display Display Bracket...
Page 267: ...Rev C Illustrated Parts Lists 267 Front Door Door Hook...
Page 268: ...268 Rev C Cartridge Interface Assembly Front Door Switch...
Page 271: ...Rev C Illustrated Parts Lists 271 Diskette Drive Diskette Drive Cable Shield...
Page 273: ...Rev C Illustrated Parts Lists 273 Connector UIP PCB UIP PCB with Cables...
Page 274: ...274 Rev C Main PCB Main PCB Attached to Frame...
Page 276: ...276 Rev C AQC Latch Assembly Front View AQC Latch Assembly Rear View 1 AQC latch assembly...
Page 277: ...Rev C Illustrated Parts Lists 277 Cover...
Page 282: ...282 Rev C Pump Housing Peri pump Motor and Mount...
Page 283: ...Rev C Illustrated Parts Lists 283 Peri pumps Spring Plate...
Page 284: ...284 Rev C Connector Block Cartridge Handle...
Page 285: ...Rev C Illustrated Parts Lists 285 Preamp Cable Cover...
Page 289: ...Rev C Illustrated Parts Lists 289 Power Module Frame Power Entry with Switch...
Page 290: ...290 Rev C Rear Interconnect Board Fan...
Page 291: ...Rev C Illustrated Parts Lists 291 Power Supply Patch Cord with Ferrite Filter...
Page 292: ...292 Rev C Hard Drive...
Page 296: ...296 Rev C Neon Board Assembly Part Number 131526...
Page 298: ...298 Rev C...
Page 302: ...302 Rev C...
Page 351: ...Rev C Replacing Components 351 a Remove the four thread forming screws from the motor mount...
Page 380: ...380 Rev C...
Page 381: ...Rev C Spare Parts 381 Spare Parts Spare Parts Listing 383...
Page 382: ...382 Rev C...
Page 386: ...386 Rev C...
Page 400: ...400 Rev C...
Page 426: ...426 Rev C...
Page 432: ...432 Rev C...
Page 438: ...438 Rev C...
Page 458: ...458 Rev C...